Permission required to allow non-super admins to grant delegate access

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Raffi Parikian

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Aug 20, 2013, 5:26:04 PM8/20/13
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We have some admins who are not super admins and they need to setup people as delegates.  They are unable to run the command.  See below.

COMMAND
gam user jane.doe delegate to john.doe

ERROR
Giving john...@dreamworks.com delegate access to jane.doe@dreamworks.com (1 of 1)
Error: 600: Unknown Error: {'status': 403, 'body': '<HTML>\n<HEAD>\n<TITLE>You are not authorized to access this API</TITLE>\n</HEAD>\n<BODY BGCOLOR="#FFFFFF" TEXT="#000000">\n<H1>You are not authorized to access this API</H1>\n<H2>Error 403</H2>\n</BODY>\n</HTML>\n', 'reason': 'You are not authorized to access this API'}

I have setup a special role for these people with everything checked except for "Full Admin Rights".  Anyone have any ideas?


Dave Kaminsky

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Aug 20, 2013, 5:36:39 PM8/20/13
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what are there permissions in the admin panel?  
If you go to admin roles you should find it there.  I do not recall a "Calendar Admin Role" there may be a permissions combination to create one.

-Dave


Dave Kaminsky
Manager of Alternative Client Systems
IEEE
Office: (732) 562-5422
WWW.IEEE.ORG


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Jay Lee

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Aug 21, 2013, 7:11:30 AM8/21/13
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Only Super Admins can delegate mailboxes and calendars, there's no delegate setting for this privilege. However, you can create an oauth2.txt file with GAM, select only the email settings option and authenticate with a super admin account. Then give that file to the delegated admins. They'll be able to perform email settings actions with that token as super admins but won't have super admin access to other areas. They'll need to switch between tokens by changing their OAUTHFILE environment variable.


Regards,

Jay Lee
Large Customer Deployment Lead   |  Dito


Raffi Parikian

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Aug 21, 2013, 5:05:05 PM8/21/13
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Thanks Jay.  I was hoping that was not the answer.  where can I find out more about the OAUTHFILE variable and its usage?

Jay Lee

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Aug 22, 2013, 8:46:48 AM8/22/13
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On Wednesday, August 21, 2013 5:05:05 PM UTC-4, Raffi Parikian wrote:
Thanks Jay.  I was hoping that was not the answer.  where can I find out more about the OAUTHFILE variable and its usage?

On Tuesday, August 20, 2013 2:26:04 PM UTC-7, Raffi Parikian wrote:
We have some admins who are not super admins and they need to setup people as delegates.  They are unable to run the command.  See below.

COMMAND
gam user jane.doe delegate to john.doe

ERROR
Giving john...@dreamworks.com delegate access to jane.doe...@dreamworks.com (1 of 1)
Error: 600: Unknown Error: {'status': 403, 'body': '<HTML>\n<HEAD>\n<TITLE>You are not authorized to access this API</TITLE>\n</HEAD>\n<BODY BGCOLOR="#FFFFFF" TEXT="#000000">\n<H1>You are not authorized to access this API</H1>\n<H2>Error 403</H2>\n</BODY>\n</HTML>\n', 'reason': 'You are not authorized to access this API'}
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