Stack driver logs not working

[Daniel]

I haven't inspected my logs for a while since my app has been stable for months.. but now it appears the logs have been migrated to a new "stack driver" system.  When I load up logs I simply get 

"Failed to load"

Has anyone else seen this ? 

Thanks 

Daniel

[Christian F. Howes]

quintuple check that you have the right project selected in the top right (blue) bar of the page.  sometimes the auth mechanisms pick the wrong google account for me and then all chaos breaks loose.

cfh

[Daniel]

Thanks for answering.  I checked and both my project and my gmail account are correct.  Other parts of the cloud platform pages work fine, I can see my appengine dashboard and datastore.  I've often had issues with it switching accounts on me as well, but this appears to be something else as far as I can tell

D

[Christian F. Howes]

bummer! i know the next request is going to be to capture a HAR log of
the session trying to load the page. you can submit a ticket in the
public issue tracker with a special tag that makes it readable by only
you and google folks (so your private info in the HAR log is not
exposed). the logs team has been working hard and been pretty
responsive to things lately, so i would suggest giving that a try.

cfh

[Daniel Kramer]

Thanks for the help!

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Daniel Kramer
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[Nick (Cloud Platform Support)]

Hey Folks,

Thanks to Christian here for excellent and accurate assistance to Daniel, and Daniel, we look forward to helping with your issue. The label to attach is "Restrict-View-EditIssue", or you could just request that we make the thread private and wait for that before uploading. 

Cheers!

Nick
Cloud Platform Community Support

On Monday, August 1, 2016 at 9:43:22 PM UTC-4, Daniel wrote:

Thanks for the help!

-- 
Daniel Kramer
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[Daniel]

Thanks for the extra info.  Interestingly I just tried again and the logs are now working.  I only just enabled/created the Stackdriver service a couple of days ago, wonder if there was a lag between that and it's ability to serve the logs?  Anyway, I'm up and running now.  Thanks for lending a hand!

Daniel

On Tuesday, August 2, 2016 at 9:41:48 AM UTC-7, Nick (Cloud Platform Support) wrote:

Hey Folks,

Thanks to Christian here for excellent and accurate assistance to Daniel, and Daniel, we look forward to helping with your issue. The label to attach is "Restrict-View-EditIssue", or you could just request that we make the thread private and wait for that before uploading. 

Cheers!

Nick
Cloud Platform Community Support

On Monday, August 1, 2016 at 9:43:22 PM UTC-4, Daniel wrote:

Thanks for the help!

-- 
Daniel Kramer
Sent with Airmail

To unsubscribe from this group and all its topics, send an email to google-appengi...@googlegroups.com.
To post to this group, send email to google-a...@googlegroups.com.