機率性地發生 adDidDismissFullScreenContent 在觀看完 GADRewardedAd 的廣告以後沒有被call

[Tina Lu]

你好

我們在iOS上遇到了與此討論串相似的問題

https://groups.google.com/g/google-admob-ads-sdk/c/-1lJ9aAsh7E

但是是發生在實作 GADRewardedAd 的時候

並且我們可以確定，我們只會在觸發了 adDidDismissFullScreenContent 事件的時候，才會將 GADRewardedAd 的 instance 設為 nil ，以及 reload GADRewardedAd 的廣告

且不只 adDidDismissFullScreenContent 沒有被觸發，在確定有完整播放完廣告的情況下，播放廣告時 call 的 presentFromRootViewController 的傳入 callback userDidEarnRewardHandler 亦沒有被觸發

我們有猜測一些原因，因此想一併確認是否有這些限制

我們的 rewarded ad 會讓用戶在一天內隨時觀看，共可觀看10次，而發生此問題的時機就是在用戶連續觀看10次廣告的時候，會機率性地發生一或兩次此問題

也因為我們只會在收到 adDidDismissFullScreenContent 的時候 reload instance

所以在沒有收到關閉廣告的事件的情況下，若拿著跟前一次使用的同一個 instance 再顯示一次廣告，且再次看完並關閉的時候，adDidDismissFullScreenContent 就又會被觸發到了

因此想說是不是關閉廣告的事件有cool down的時間，才會短時間內看多次廣告就會發生有幾次的GADRewardedAd callback沒有被回call的狀況

但像是 adWillPresentFullScreenContent 的事件皆正常

謝謝

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK Support team.

By reviewing your concern, I understand that the delegate is not being called after presenting  GADInterstitialAd ads in your application.

In order for us to conduct a more thorough investigation of your issue, could you kindly share your sample application using the link provided below?

Could you please confirm if you are encountering the same issue when utilizing the Google Sample interstitial app.

I would like to inform you that this product officially offers support only in English. It would be best to reply in English if you can. If not, we will try to use Google Translate to support you as best as we can.

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, kindly provide requested information to us via reply privately to author option or using the steps below:

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Thanks,
 

Mobile Ads SDK Team

 

[Sega Hadi]

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[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK Support team.

Please note that we have received an empty message. Could you please specify if you are facing issues related to Google Mobile Ads SDK? If so, kindly elaborate it here and give full context of your concern so we can guide you accordingly.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02rVDX6:ref"

Thanks,
 

Mobile Ads SDK Team

[曾智偉]

您好：

我們今天也遇到相同的狀況。

我們的廣告資源釋放是直到要顯示新的廣告才會釋放 

 

以下是pod安裝版本

Google-Mobile-Ads-SDK (10.11.0)
 GoogleMobileAdsMediationAppLovin (11.11.3.0)

GoogleMobileAdsMediationChartboost (9.4.0.0)

GoogleMobileAdsMediationFacebook (6.14.0.0)

GoogleMobileAdsMediationFyber (8.2.4.0)

GoogleMobileAdsMediationIronSource (7.5.0.0.0)

GoogleMobileAdsMediationMintegral (7.4.4.0)

GoogleMobileAdsMediationPangle (5.4.1.1.0)

GoogleMobileAdsMediationTapjoy (13.1.2.0)

GoogleMobileAdsMediationUnity (4.8.0.0)

GoogleMobileAdsMediationVungle (7.1.0.0)

Mobile Ads SDK Forum Advisor 在 2024年1月8日 星期一下午6:11:59 [UTC+8] 的信中寫道：

[Mobile Ads SDK Forum Advisor]

Hi, 

Thank you for getting back to us.

I would like to inform you that this product officially offers support only in English. It would be best to reply in English if you can. If not, we will try to use Google Translate to support you as best as we can.

Upon review of your concern, As per my understanding that you are experiencing an issue while implementing GADRewardedAd and the adDidDismissFullScreenContent delegate method is not being invoked, and consequently, the incoming callback userDidEarnRewardHandler of the presentFromRootViewController method is also not being triggered when the advertisement has been played in its entirety please confirm.

Kindly share the sample project which reproduces the issue.

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, kindly provide requested information to us via reply to author option or using the steps below:

1. Navigate to

https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002rVDX6QAO&entry.80707362=00218146

2. Fill out all fields, and attach your file(s).

3. Please reply back to this thread when you have uploaded your file(s). Please do not share this link.