Printer now requires an individual authorisation code for each division - where can I enter it?

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nicky.s...@kingsarms.org

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Jan 30, 2014, 7:24:48 AM1/30/14
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Our office has updated the network printer/photocopier so that each person has an individual code to be entered before they can print.
I can set this up on windows - but how can I do this on Google Cloud - is there somewhere that I can enter the code as at the moment I get 'unauthorised' and it won't print out.

Robert Toscano

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Feb 3, 2014, 10:31:54 PM2/3/14
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There's currently no built-in way to do this in GCP, you'll have to develop some software on top of GCP to pass along passcodes.


On Thu, Jan 30, 2014 at 4:24 AM, <nicky.s...@kingsarms.org> wrote:
Our office has updated the network printer/photocopier so that each person has an individual code to be entered before they can print.
I can set this up on windows - but how can I do this on Google Cloud - is there somewhere that I can enter the code as at the moment I get 'unauthorised' and it won't print out.

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Richard

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Feb 4, 2014, 12:22:12 PM2/4/14
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I'd like to discuss this further with you offline as I am interested in trying to support printer authorization codes in Cloud Print for Windows.

turne...@gmail.com

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Mar 29, 2014, 11:40:25 PM3/29/14
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Hey guys - 

I'm a newbie on here and have to first confess that I'm not really a developer either.  But I am an administrator for a small private school, and hence the defacto "IT" person.  We have a new printer/copier (Sharp MX-2700N) that uses user authentication codes for each person (so we can keep track of print/copy usage by our print-happy / color-happy teachers!), and I am trying to get our one teacher with a Chromebook setup to use the printer.  Have logged her into my Mac on Google Chrome and added the printer (which was already setup on my Mac) onto her GCP service.  When we try to print now through GCP (either on my Mac or on her Chromebook), the copier starts warming up as if it will print, but then stops... I assume this is because it gets stuck when user authentication isn't identified.

I'm fairly motivated to make this work, not just for this employee but also because our school plans to deploy a new laptop lab of Chromebooks for our students by next school-year (late August)!

It looks from this thread as if user authentication is something in development for Google Cloud Print... can you guys let me know if this is anywhere near being available / working??  Or are there any other work-arounds you recommend?

Sharp also has a mobile app - Sharpdesk Mobile - which is working great on some of our other teachers' tablets, but unfortunately the app isn't supported on Chrome OS, so that doesn't help with this situation either.

I'd appreciate any help you can offer!

Thanks,
Valerie Barclay
SCCS Co-Head of School

C. Andrew Warren

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Mar 31, 2014, 5:01:39 PM3/31/14
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Hi Valerie,

Thanks for reaching out about this - Google Cloud Print (GCP) doesn't natively support user authentication, though our APIs offer enough information for third-party apps and services to use it with GCP. As a result, a third-party solution is probably the best option in the near-term. 

As examples, both PaperCut and uniFLOW solutions support user authentication and printing rules while integrating with Cloud Print. It may be worth investigating whether these could provide the functionality you need in a way that makes sense for your school.

Best regards,
Andrew


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mgol...@smsvb.net

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Sep 5, 2014, 11:36:17 AM9/5/14
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Valerie,

Hi. I am in a similar situation to the one you describe below. Have you found an affordable solution? I looked at the recommended APIs but that kind of cost won't work for us.

Thanks for any direction you can point me!

M Goldberg
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