GODADDY DNS POINT TO GCLOUD HOSTED NOT WORKING

[kapil...@eduex.guru]

Hello :

We moved hosting from godaddy to gcloud but unable to point the domain address to new ip from google cloud.

Currently we are redirecting which is showing the IP address on the site after redirect is complete and we want to display the registered domain name instead of IP address.

Any help will be appreciated.

Thanks

Kapil Vyas

[kapil...@eduex.guru]

I have ope up ticket with Google New Case Comment: [#05906353] but is pending for week now. 

[Riccardo Carlesso]

Hello Kapil,

thanks for reaching out to us. 

I escalated case #05906353 to my Apps colleagues. Last answer dates back to May 2nd.

Expect another update soon.

Riccardo

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[kapil...@eduex.guru]

Hi Ricardo

I initially open the ticket on April 30 and got reply on May 2 that someone will help me next few hours.

Its been a week now. This is critical now being micro business we need support now.

Thanks

Kapil

[Jeff Vaughan]

Hey,

I’m afraid I’m not expert on this, and am not the support person whose answer you’re waiting for, but let me suggest one possibility.  Based on your email, I’m guessing your concern is about the eduex.guru domain.

If I navigate there in chrome I see the same think you describe: I type eduex.guru into the browser and see a webpage load successfully, but the address turns into http://104.155.198.171/.  I tried loading the page on the command line and got the following:

  $ curl -v  eduex.guru/index.html
  *   Trying 104.155.198.171...
  * Connected to eduex.guru (104.155.198.171) port 80 (#0)
  > GET /index.html HTTP/1.1
  > User-Agent: curl/7.40.0
  > Host: eduex.guru
  > Accept: */*
  > 
  < HTTP/1.1 302 Moved Temporarily
  < Date: Tue, 05 May 2015 14:13:02 GMT
  < Server: Apache
  < X-Powered-By: PHP/5.4.37
  < X-Frame-Options: SAMEORIGIN
  < Location: http://104.155.198.171:80/
  < Vary: User-Agent
  < Content-Length: 0
  < Content-Type: text/html; charset=UTF-8
  < 
  * Connection #0 to host eduex.guru left intact

I think what this means is that the following things are happening:

  - The browser connects to eduex.guru
  - The web server replies with a 302 with "Location: http://104.155.198.171:80/“
  - The browser navigates to http://104.155.198.171, causing the address bar to change

This suggests that you need to do something to tell apache not to send the 302 response.  (302 means “url redirection”, see http://en.wikipedia.org/wiki/HTTP_302.)  I don’t know apache, or how your app works, but maybe the following links will help:

  http://stackoverflow.com/questions/16767624/ip-address-is-shown-in-address-bar-instead-of-domain
  http://serverfault.com/questions/307527/server-domain-name-is-replaced-with-ip-address-in-browser-address-bar

Good luck and keep us posted!

Cheers,
Jeff

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[kapil...@eduex.guru]

Thanks for quick reply.  We tried this method while creating CNAME record for WWW to point it to EDUEX.GURU.

It appears that this did not work as stated in mapping eduex.guru (domain) to third party  DNS provider.

Can you let us know the next steps and detailed solution for this issue.

Thanks

Kapil Vyas

On Tuesday, May 5, 2015 at 2:01:13 PM UTC+5:30, kapil...@eduex.guru wrote:

[Jeff Vaughan]

Sorry, I don’t have much more to go on here.  I really think this looks like an apache configuration issue.  Let’s wait for the experts:)

Cheers,
Jeff

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[kapil...@eduex.guru]

It has been already long wait and it seems like simple issue where apache configuration is also hosted by google cloud.

I need the immediate support on this.

Thanks

Kapil

[kapil...@eduex.guru]

I got the survey forms and it looks the issue is closed now. I don't see any point to fill in the survey while the issue is open and not supported / provided any direction.

[Anthony Voellm]

Kapil,

This is way outside my area in Cloud but I'll try to help you.  Is your problem you cant get GoDaddy to move your CNAME record or you cant get a GCE VM to use GoDaddy DNS?

While this should not be the solution you can move your Domain and management of it to Google Domains.  https://domains.google.com/about/   This is more integrated with Google Cloud Platform.

  Tony

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[Jesse Scherer]

Hi Kapil,

I just checked in on your case, and it is clear to me that there is a communication issue, but I don't understand what is going on. I have a couple of questions which may help us get to the bottom of this.

1 - I found two cases in our system: 05941066 and 05906353. At this moment both of these cases are open and have never been closed, but you mention that you got a survey like your case is closed. Did you have another case open too?

2 - Are you getting email from your open cases? For instance, yesterday at 16:35 UTC one of our support folks asked on case 05906353 about your web server configuration.

Above and beyond your technical problem there's definitely something going on here, so anything you can do to help us understand it will be very useful.

To view this discussion on the web visit https://groups.google.com/d/msgid/gce-discussion/ffc3eddf-95b9-4abe-a0e4-2ce5f3cd995d%40googlegroups.com.

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[kapil...@eduex.guru]

I transfer DNS to google domains but still the same issue.  P L E A S E H E L P     

On Tuesday, May 5, 2015 at 2:01:13 PM UTC+5:30, kapil...@eduex.guru wrote:

[Evan Anderson]

It looks like your Apache server is generating a 302 redirect to the IP address. This is either being generated by Apache, or by the PHP code answering requests at "/index.html".

If this is an apache configuration, you should be able to find it by searching for 'Redirect', 'Rewrite' or '104.155.198.171:80' in your Apache configurations, like so:

grep -r 'Redirect\|Rewrite\|104.155.198.171:80' /etc/apache2

If your PHP site is serving the redirect, you can probably find it by looking for the string `header('Location'` or `header("Location"` in the PHP code. (fgrep -r may be useful for this search.)

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[Kapil Vyas]

IT DID NOT HELP EITHER

[kapil...@eduex.guru]

IT DID NOT HELP EITHER..... P L E A S E H E L P

[kapil...@eduex.guru]

NO SOLUTION HERE TOO

http://stackoverflow.com/questions/28226379/ip-address-is-shown-instead-of-domain-name-in-the-browser

[Evan Anderson]

It might help if you could post your Apache configuration. Based on the http response from the second or third party in this thread, the software running on your VM is issuing the redirect. Since none of the rest of us have login access to debug your VM, we're all left guessing as to your configuration.

In particular, the files in /etc/apache2/sites-available files are the most limiting place you might have put your configuration.

If that fails, you can enable mod_info, which should give a full dump of your configuration.

You should probably blank out any passwords in those files before posting them.

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