DOI Error Message

Richard Dennis

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Apr 11, 2020, 5:15:37 PM4/11/20

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Hello All,

Running DSpace 6.2

Linux Ubuntu 16.04

Oracle DB

I get this error message the following error Date: 4/11/20 8:00 PM

Update DOI doi:10.22006/dspacebeta-84 for ITEM with ID 99c212b0-c1aa-4fa1-925a-c1d800d5a07a failed:

BAD_ANSWER

Can anyone out there assist me with this error message.

Is it in my dspace.cfg ?

According to Data Cite all is ok at their end.

what should I do?

Many thanks in advance

Richard Dennis

University Library of Southern Denmark

Paul Münch

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Apr 14, 2020, 1:36:34 AM4/14/20

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Hello,

this error is thrown if an unhandled HTTP response status occurs. Here the code snippet: https://github.com/DSpace/DSpace/blob/dspace-6.2/dspace-api/src/main/java/org/dspace/identifier/doi/DataCiteConnector.java#L469-L500.

You should find a message ‚While reserving the DOI …‘ in the ‚dspace.log‘. Check the HTTP status code in this message.

I hope this helps and kind regards,

Paul Münch

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Richard Dennis

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Apr 14, 2020, 7:29:53 PM4/14/20

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Hello Paul,

Thank you for providing the link, unfortunately, I am unable to figure out how to solve this error and more importantly where do I solvethe problem.

Your help is most needed in solving this matter.

thank you

Richard Dennis

Paul Münch

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Apr 16, 2020, 1:46:48 AM4/16/20

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Hello Dennis,

we need more information. Could you share the log message with us?

Did you test manually a connection to DataCite from your machine? Maybe it is a system not a DSpace issue.

Kind regards,

Paul Münch

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Richard Dennis

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Apr 16, 2020, 7:02:22 PM4/16/20

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Hello Paul,

The DataCitre works perfectly, I have tested it and it works just great

here is the error message I am receiving

Date: 4/16/20 8:00 PM

Update DOI doi:10.22006/dspacebeta-84 for ITEM with ID 99c212b0-c1aa-4fa1-925a-c1d800d5a07a failed:

BAD_ANSWER

Hope this helps

Richard Dennis

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Paul Münch

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Apr 17, 2020, 1:11:14 AM4/17/20

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Hello Dennis,

> The DataCitre works perfectly, I have tested it and it works just great

So DataCite registered the DOI correct and it is resolvable?

> here is the error message I am receiving

For more information about the HTTP status we need the error message from log file ([dspace-dir]/logs/dspace.log). Do you have access to it?

Kind regards,

Paul Münch

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Richard Dennis

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Apr 19, 2020, 6:49:13 PM4/19/20

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Dear Paul,

See attached the log file as requested.

Regards,

Richard

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dspace.log.2020-04-19

Paul Münch

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Apr 20, 2020, 2:41:14 AM4/20/20

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Dear Richard,

could you please copy the specific log message. I don’t want to read your whole log file by myself. And maybe there are some privacy issues that I don’t want to have anything to do with.

Kind regards,

Paul Münch

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> <dspace.log.2020-04-19>

Oliver Goldschmidt

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Apr 20, 2020, 2:57:04 AM4/20/20

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Hello Richard,

I think I have seen this error in a context, where you try to send invalid XML to DataCite. This is specific to the item you want to register/reserve/update. You can see the XML output, which is sent to DataCite with this command:

./bin/dspace dsrun org.dspace.content.crosswalk.XSLTDisseminationCrosswalk DataCite <handle>

Just replace <handle> with the handle of your item (I'm not sure, if this will work with an internal ID, though). This might help to find the issue with your record...

Best

Oliver

Richard Dennis

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Apr 20, 2020, 6:14:16 PM4/20/20

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Dear Oliver,

I am not sure what you mean and I am not sure what you mean can you explain in greater detail what you mean and what I should change the handle with.

I am totally lost at this point in this troubleshooting of DOI

Regards,

Richard

Richard Dennis

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Apr 21, 2020, 3:47:35 PM4/21/20

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Dear Paul,

My apologies for sending you the full log file,

Please find below a snippet of the error message in the dspace.log file

".

2020-04-19 04:00:38,839 ERROR org.dspace.identifier.doi.DOIOrganiser @ It wasn't possible to update this identifier: doi:10.22006/dspacebeta-84 Exceptions code: BAD_ANSWER

org.dspace.identifier.doi.DOIIdentifierException: Unable to parse an answer from DataCite API. Please have a look into DSpace logs.

at org.dspace.identifier.doi.DataCiteConnector.reserveDOI(DataCiteConnector.java:500)

at org.dspace.identifier.doi.DataCiteConnector.updateMetadata(DataCiteConnector.java:582)

at org.dspace.identifier.DOIIdentifierProvider.updateMetadataOnline(DOIIdentifierProvider.java:420)

at org.dspace.identifier.doi.DOIOrganiser.update(DOIOrganiser.java:594)

at org.dspace.identifier.doi.DOIOrganiser.runCLI(DOIOrganiser.java:240)

at org.dspace.identifier.doi.DOIOrganiser.main(DOIOrganiser.java:71)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at org.dspace.app.launcher.ScriptLauncher.runOneCommand(ScriptLauncher.java:229)

at org.dspace.app.launcher.ScriptLauncher.main(ScriptLauncher.java:81)

2020-04-19 04:00:39,138 WARN org.dspace.identifier.doi.DataCiteConnector @ While reserving the DOI doi:10.22006/dspacebeta-124, we got a http status code 404 and the message "<!DOCTYPE html>

<head>

<title>Error</title>

</head>

<body>

<pre>Cannot POST /metadata/</pre>

</body>

</html>

".

2020-04-19 04:00:39,153 ERROR org.dspace.identifier.doi.DOIOrganiser @ It wasn't possible to update this identifier: doi:10.22006/dspacebeta-124 Exceptions code: BAD_ANSWER