Weird Issue with Workflows

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Cameron, Jacob

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Nov 9, 2023, 5:28:50 PM11/9/23
to DSpace Technical Support
Hello Everyone,

DSpace 7.4.

In the last few days, some people can no longer see tasks in the workflow list that they could see a few days ago. I can see everything, other accounts can still see everything, but some accounts can not see anything. I can see the 5 items currently there, but people with the same rights as me can not see anything in the workflow list. I've tried claiming tasks and returning them to the pool, I've scoured the log files but there's no errors related to this.

People either see a message that says:

Your search returned no results. Having trouble finding what you're looking for? Try putting quotes around it

Or

Error fetching results if they click on the administer workflow tab.

I've checked the logs at the exact times those people are getting the errors and there are no warnings or errors. Not sure where to proceed from here.

Jake

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Jake Cameron, BCS(UNB)
Systems Support Specialist III
Information Systems and Technical Services University of Lethbridge Library
Phone:(403)329-2756
This e-mail, including any and all attachments, is only for the use of the intended recipient(s) and may contain information that is confidential or privileged. If you are not the intended recipient, you are advised that any dissemination, copying or other use of this e-mail is prohibited. Please notify the sender of the error in communication by return e-mail and destroy all copies of this e-mail. Thank you.

Cameron, Jacob

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Nov 14, 2023, 5:15:46 PM11/14/23
to Cameron, Jacob, DSpace Technical Support
The issue has been resolved. A sub-community was mapped as a collection in the input-submissions file.

Jake

--
Jake Cameron, BCS(UNB)
Systems Support Specialist III
Information Systems and Technical Services University of Lethbridge Library
Phone:(403)329-2756
This e-mail, including any and all attachments, is only for the use of the intended recipient(s) and may contain information that is confidential or privileged. If you are not the intended recipient, you are advised that any dissemination, copying or other use of this e-mail is prohibited. Please notify the sender of the error in communication by return e-mail and destroy all copies of this e-mail. Thank you.

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