Error in saving CLAN file on Server

[siddhi patel]

Hi, 

I'd like to address an issue I've been encountering while using CLAN on my MacBook. I have downloaded CLAN on my MacBook and use it to code videos that are on the university server, I've noticed that whenever I save a file in CLAN, it disappears from the server and I am not able to locate it afterward. I have attempted to use the 'Save As' option to save the file into the server and then it shows the message that the file already exists; however, I am not able to see the file on the server. 

I also checked my laptop to see if the files were inadvertently saved there, but that doesn't seem to be the case. Furthermore, every time I save a file, CLAN unexpectedly shuts down, displaying an error message.  I have attached the error message for your reference.

I've tried updating the CLAN software, but unfortunately, the issue persists.

Could you please assist me in resolving this matter?

Thank you for your attention to this matter. Your assistance is greatly appreciated.

[Brian Macwhinney]

Dear Siddhi,
CLAN is is only able to have full control of files locally, not across to a server. Things should work fine if you download the media and work on it locally.

— Brian MacWhinney
Teresa Heinz Professor of Cognitive Psychology,
Language Technologies and Modern Languages, CMU

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> <CLAN Problem Report.docx>

[Leonid Spektor]

Hi,

According to your attached error report the crash occurred in the operating system. The reason for it might be that CLAN does not have write permission to the university server. Or the connection to server might not be stable. Or you might not have write permission to the server.

Can TextEdit, for example, write files to the server directly?

The most reliable way to use CLAN is to work on data file located on your computer's hard drive locally. Then you can transfer that file to the server when finished. This way if the transfer fails you will still have a copy of the data file on your local computer.

Leonid.

[siddhi patel]

Thanks!

This has been very helpful! 

To view this discussion on the web visit https://groups.google.com/d/msgid/chibolts/19F9DBDC-BDC5-46F7-9011-9F77F1EAAAB1%40andrew.cmu.edu.

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