Failed to call FHIR service error

[dhanesh ov]

Hi Team,

I am following tutorial https://engineering.cerner.com/smart-on-fhir-tutorial/#introduction and trying to test my sample app which is forked as mentioned in the documentation. Followed all instructions mentioned in documentation.

While testing the app, i am getting 'Failed to call FHIR service' error

Please refer attached screen shot for console logs.

My git repository is https://github.com/dhaneshov/smart-on-fhir-tutorial

Please help to resolve this error.

Thanks and Regards

Dhanesh

[Diptnndu Dtta]

Hello,

I am also getting the same error that has been already reported here.

The error is from the "index.html" file

    <script>
      extractData().then(
        //Display Patient Demographics and Observations if extractData was success
        function(p) {
          drawVisualization(p);
        },

        //Display 'Failed to call FHIR Service' if extractData failed
        function() {
          $('#loading').hide();
          $('#errors').html('<p> Failed to call FHIR Service </p>');
        }
      );
    </script>

If you check the Network Tab you will find that the error is  "Invalid Token".

Screenshot attached.

So if the Authorization is successful and the Cerner Authorization server

returns a Token, and that token is used in subsequent API call, then why

is the token considered invalid?

Regards,

Diptendu Dutta

[Fenil Desani (Cerner)]

Hello,

Please provide x-request-id returned in the response header of the failure.

Thanks,

Fenil (Cerner)

[Diptendu Dutta]

The required information has already been provided here:

https://groups.google.com/g/cerner-fhir-developers/c/ke3a2C39u_U

Regards,

Diptendu Dutta

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[dhanesh ov]

Hi,

Here is the x-request-id returned by the response

Request URL : https://fhir-ehr-code.cerner.com/dstu2/ec2458f2-1e24-41c8-b71b-0e701af7583d/Patient/12724065

X-Request-Id: 7137e0e7-a557-4a5b-a559-437e9da76d30

Request URL: https://fhir-ehr-code.cerner.com/dstu2/ec2458f2-1e24-41c8-b71b-0e701af7583d/Observation?code=http%3A%2F%2Floinc.org%7C8302-2%2Chttp%3A%2F%2Floinc.org%7C8462-4%2Chttp%3A%2F%2Floinc.org%7C8480-6%2Chttp%3A%2F%2Floinc.org%7C2085-9%2Chttp%3A%2F%2Floinc.org%7C2089-1%2Chttp%3A%2F%2Floinc.org%7C55284-4&patient=12724065

X-Request-Id: 5f1359ec-ef71-4dea-9d75-ecef3eb7ba18

Please help to resolve this issue as it is fully blocking our development.

Thanks and Regards

Dhanesh

[dhanesh ov]

Team

Any update on this?

Thanks & Regards

Dhanesh

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[dhanesh ov]

Can someone help why the official sample app is throwing error. 

[dhanesh ov]

Hi guys,

I have a demonstration planned and this issue is stopping the progress..can you pls help here..i tried all options such as  dstu/r4, making sure no scope mismatch etc and no option left out from my side..looking for your help badly.

[Haitai Ng]

I had it working a few weeks ago, however now I am experiencing the same error. It is possible something may have changed on Cerner's side?

[Vaibhav Satam]

I am facing the similar issue 

X-Request-Id

5deac249-6198-48e5-9c9e-f75748ed32aa

Endpoint: https://fhir-ehr-code.cerner.com/r4/ec2458f2-1e24-41c8-b71b-0e701af7583d/Patient?name=j

Headers: Authorization

Response: {"resourceType":"OperationOutcome","issue":[{"severity":"error","code":"login","diagnostics":"Bearer realm=\"fhir-ehr-code.cerner.com\", error=\"invalid_token\"","expression":["http.Authorization"]}]}

[Fenil Desani (Cerner)]

Hello All,

We were troubleshooting this issue since past week and are now able to recreate this issue internally. We seem to have found the root-cause, where certain API calls, both for DSTU2 and R4, are failing.

We have engaged the relevant parties to mitigate the issue.

While we are aware of the impacts of this on your daily work, we are trying to resolve the issue ASAP. Thank you all for your patience!

[Jack Mollart]

Hello,

Are there any updates on this issue? 

Kind Regards,

[dhanesh ov]

Any update here?

[Fenil Desani (Cerner)]

Hello,

The fix for this issue is planned to be deployed on 5/25 EOB.

Thank you all for your patience!

[Fenil Desani (Cerner)]

This should have been resolved. Please test again!

[dhanesh ov]

Yes i tested. Its working now. Thank you Cerner team. 

To view this discussion on the web visit https://groups.google.com/d/msgid/cerner-fhir-developers/36983cbb-7670-45cd-b78d-cd1b81500af2n%40googlegroups.com.

[Duy Nguyen]

Hi all,

I got the same error "Failed to call FHIR Service" when I tried to follow the tutorial 

https://engineering.cerner.com/smart-on-fhir-tutorial/

I wonder if you guys can tell me how you fixed this issue.

These are my X-Request-ID

Request URL: https://fhir-ehr-code.cerner.com/dstu2/ec2458f2-1e24-41c8-b71b-0e701af7583d/Patient/12724066

X-Request-Id : 5982056e-9455-422a-8ef3-8eaf9f314a70

Request URL: https://fhir-ehr-code.cerner.com/dstu2/ec2458f2-1e24-41c8-b71b-0e701af7583d/Observation?code=http%3A%2F%2Floinc.org%7C8302-2%2Chttp%3A%2F%2Floinc.org%7C8462-4%2Chttp%3A%2F%2Floinc.org%7C8480-6%2Chttp%3A%2F%2Floinc.org%7C2085-9%2Chttp%3A%2F%2Floinc.org%7C2089-1%2Chttp%3A%2F%2Floinc.org%7C55284-4&patient=12724066

X-Request-ID: 708ff285-14e7-4866-b569-3f500f9eece2

Thank you,

~Duy

[Fenil Desani (Cerner)]

Hello Duy,

The original issue mentioned on this thread has been resolved. If you continue to see the similar issue, please start a new thread.

Thanks,

Fenil