Unable to create custom conversion goal with some conversion actions

[A. Sari]

Hi one from the technical support team of Google Ads,

I have a struggle with creating a custom conversion goal with using conversion actions. I fetched ENABLED conversion actions with using conversion_action reporting.

I tried to create a custom conversion goal. Some conversion actions were valid and I created the custom conversion goal. However, there are some conversion actions that I did not create a custom conversion goal with in the previously fetched list of conversion actions. The error message is 'The error code is not in this version.' for each invalid conversion action.

In addition, the conversion actions, which cannot be used in creating custom conversion by api, also are not illustrated in Google Ads UI. I can see there is a rule behind this. However, I could not find any information about that. I found only 'note that store sales direct conversion actions can’t be used for bidding, even if used in a custom goal.'. Link: https://groups.google.com/g/adwords-api/c/M5IxpjPPXC4 

Shortly, I ask you what are the constraints of using conversion actions in custom conversion goal creation.

GAQL query example for conversion action:

SELECT conversion_action.type, conversion_action.status, conversion_action.resource_name, conversion_action.primary_for_goal, conversion_action.origin, conversion_action.name, conversion_action.id FROM conversion_action WHERE conversion_action.status = 'ENABLED'

I looked at every attribute fields to find which field causes the mentioned constraint, in which case the invalid conversion actions have the same conversion origin 'GOOGLE_HOSTED'.

Thanks

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

To investigate the issue further, could you please provide the complete request and response logs, with the request-id? If you haven't yet, logging can be enabled by navigating to the Client libraries > Your client library (ex. Java) > Logging documentation, which you can access from this link.You can provide it via Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead. Let me know if you have any questions.

Thanks,

Nirmita Google Ads API Team

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