RE: google ads api access level upgrade--no response over 2 weeks

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Google Ads API Forum Advisor

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Jan 8, 2024, 5:45:12 AM1/8/24
to tianr...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for basic access to the developer token and haven't received a response. 

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)
@Compliance team, please confirm if you are able to assist in the below access request.
Summary:
The user has applied for basic access with the below details.
  • Google Ads Manager Account (MCC) ID:  565-674-8278
  • Cases ID: requested
Do reach out to the Google Ads API support team for any queries related to the API.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02rVECd:ref"

Thanks,
 
Google Logo Google Ads API Team


Ruijie Tian

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Jan 8, 2024, 6:50:56 AM1/8/24
to Google Ads API and AdWords API Forum
sorry i deleted the original post because i realized i used the other account for the application. So I created a new post using that account instead, not sure if it matters: https://groups.google.com/g/adwords-api/c/yCpckyEmdH4 

Ruijie Tian

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Jan 8, 2024, 7:50:37 AM1/8/24
to Google Ads API and AdWords API Forum
I haven't received any email regarding my case so I'm not sure where to check my Case Id.
Google Ads Manager Account (MCC) ID: 565-674-8278

Google Ads API Forum Advisor

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Jan 8, 2024, 8:09:23 AM1/8/24
to tianr...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for getting back to us.

++@Compliance team, please see the updated email from the user: 


I haven't received any email regarding my case so I'm not sure where to check my Case Id.
Google Ads Manager Account (MCC) ID: 565-674-8278.

Daniel Völk

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Jan 8, 2024, 8:17:27 AM1/8/24
to Google Ads API and AdWords API Forum
Hi Google Ads Team,

I also haven't heard back since 3 months. Can you please help me?

My MCC number is:  988-688-9688

Google Ads API Forum Advisor

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Jan 8, 2024, 9:16:20 AM1/8/24
to daniel...@gmail.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for the developer token and haven't received a response. 


Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)
@Compliance team, please confirm if you are able to assist in the below access request.

Summary:
The user has applied for a developer token with the below details.
  • Google Ads Manager Account (MCC) ID: 988-688-9688
  • Case ID: requested
  • Access level: requested 
Do reach out to the Google Ads API support team for any queries related to the API.
  

Google Ads API Forum Advisor

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Jan 8, 2024, 9:17:42 AM1/8/24
to daniel...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
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