Internal server error for "change_events"

[Condati - Data Engineering]

Hello,

Last week, we noticed that one of our requests to the Google Ads API (v8) started returning errors:
We tracked the error to a request of the "change_events" resource. And it only happens when the date range includes the dates (2021-01-03) and (2021-01-04).

Request IDs (of different tries): 

- HUy-jI9L1UBaGA4UkZ0fHA

- 24pCcUwTTyf6-C-8gjlRpw

- qIkDxzm5t-IfZozo3uUupQ

This happened to other users as well, links to their posts:
https://groups.google.com/g/adwords-api/c/-TGHh5rAbhQ/m/GO8m2AgEEAAJ

https://groups.google.com/g/adwords-api/c/PDYd8UqklBY/m/oY6eVZH0AQAJ

https://groups.google.com/g/adwords-api/c/8LcI1S9aF2g/m/KUQTYikZAwAJ

[Google Ads API Forum Advisor]

Hi,

Thank you for raising your concern to my team.

To investigate the issue, could you provide the complete request and response logs with request ID and request header generated on your end? Please also specify how frequent this error is occuring on your end for the change_event.

You can provide the requested details via Reply privately to author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.

Regards,

Ernie John Blanca Tacata Google Ads API Team

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