Issue with ChangeEventService
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Steven Jeanne
Jan 6, 2022, 10:59:17 AM1/6/22
to AdWords API and Google Ads API Forum
Hi,
I have another issue with this service.
GRPC error of status 13 (internal) trigger depending on the customer.
On another post, we resolve the issue for the filtering on change_event.change_date_time that couldn't be older than 30 days.
Right now the issue is that :
Let's i have 5 customer : A,B,C,D,E.
For A,B,C,D if I filter on the last 29 days it work.
For E it doesn't. Yet It work at 27 days from now.
Is that intended ? Do you have an idea why it doesn't work ? How could i determine the maximum date to filter on ?
On the UI I have data for the LAST_30_DAYS.
(By the way ChangeStatusService doesn't reflect UI data while ChangeEventService does. And ChangeEventService by default filter the Automatic actions, I don't know if that's intended on your part)
I have another issue with this service.
GRPC error of status 13 (internal) trigger depending on the customer.
On another post, we resolve the issue for the filtering on change_event.change_date_time that couldn't be older than 30 days.
Right now the issue is that :
Let's i have 5 customer : A,B,C,D,E.
For A,B,C,D if I filter on the last 29 days it work.
For E it doesn't. Yet It work at 27 days from now.
Is that intended ? Do you have an idea why it doesn't work ? How could i determine the maximum date to filter on ?
On the UI I have data for the LAST_30_DAYS.
(By the way ChangeStatusService doesn't reflect UI data while ChangeEventService does. And ChangeEventService by default filter the Automatic actions, I don't know if that's intended on your part)
Google Ads API Forum Advisor
Jan 6, 2022, 2:09:09 PM1/6/22
to ste...@jvweb.fr, adwor...@googlegroups.com
Hi Steven,
Thank you for reaching out to us.
An internal_error could be caused when something unexpected happened while processing the request. To investigate the issue further, could you please provide the complete request and response logs, with the request-id via the Reply privately to the author option?
If you haven't yet, logging can be enabled by navigating to the Client libraries > Your client library (ex. Java) > Logging documentation, which you can access from this link.
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