Reservations: How long for confirmation?

[SandosRental]

Hello,

I find that it takes a while before getting confirmation for availabilities and reservations, what is your average?

For example I made a request wednesday and still waiting to know the availabilities.  Usually it's about 2-3 days for availabilities, then 1 week for reservation confirmation.

Thanks

[OrlandoBill]

Can't say I've encountered that problem then again I'm a tad
persistent. I usually get confirmation same day or no more than 24
hours later. If however you're doing reservations over the weekend, it
does take longer for reservations does not operate saturdays or
sundays. Hope this helps.

[Mandy Bates]

I sent a request on Thursday and still no reply! Will have to give them a nudge! I don't think we have had to wait this long in the past.

Sent from my iPhone

> --
> You received this message because you are subscribed to the Google Groups "RE-Connection" group.
> To post to this group, send email to re-con...@googlegroups.com.
> To unsubscribe from this group, send email to re-connectio...@googlegroups.com.
> For more options, visit this group at http://groups.google.com/group/re-connection?hl=en.
>

[OrlandoBill]

Whom did you speak to regarding your reservation. I cam tell you, I
have dealt with a few of them. Some much better tthan others. If I may
suggest, reach out to Rosy Canche'. she's
Customer...@royalelite.com
Hope this helps
Bill

On Apr 30, 9:13 am, Mandy Bates <mndy...@aol.com> wrote:
> I sent a request on Thursday and still no reply! Will have to give them a nudge! I don't think we have had to wait this long in the past.
>
> Sent from my iPhone
>

[Mandy Bates]

Hi

I emailed rese...@royalelite.com which I have used in the past. I think it is Gustavo. He has always been efficient. I will try the email you recommend now. Thanks

Sent from my iPhone

[Andrea]

I never had a prob.  w reservations and confirmation...I usually get response w/in 24 hrs sometimes same day...I usually book mos in advance...

Sent from my Kindle Fire

---

From: Mandy Bates <mnd...@aol.com>
Sent: Mon Apr 30 09:13:08 EDT 2012
To: "re-con...@googlegroups.com" <re-con...@googlegroups.com>
Subject: Re: [RE-Connection] Re: Reservations: How long for confirmation?

[Andrea]

I always send my request to Gustavo...he is the best!

Sent from my Kindle Fire

---

From: Mandy Bates <mnd...@aol.com>

Sent: Mon Apr 30 15:25:33 EDT 2012

To: "re-con...@googlegroups.com" <re-con...@googlegroups.com>
Subject: Re: [RE-Connection] Re: Reservations: How long for confirmation?

[Mandy Bates]

I have sent an email to Rosy as recommended so fingers crossed for a speedy reply! It's so important when you get the chance to book flights at a reasonable price as they change so quickly! 

Sent from my iPhone

[wendy starr]

I would defiantly agree, Gustavo is the best!

Wendy

[darwin]

Personally I think Gustavo is awesome.. Always efficient and helpful.

[OrlandoBill]

She should respond to you quickly. Regardless of whom I send it to, I also follow up with a phone call. Sounds like Gustavo is also a great contact. Miss Omar Escobar though. The guy was spot on and went the extra mile!

[OrlandoBill]

[Luv2vac]

Yes, Omar was the best so far.

[Carrie]

I have had to wait up over a week. I learned my lesson and lost my reservation. I now email or instant chat every day until my reservation is confirmed in writing. I am guessing they are very short staffed and don't care to hire more people. It's even more difficult with REE. But I am insistent.
CH

Sent from my iPhone

----------------------------------------------------------------------
"The information in this electronic mail message is the sender's
confidential business and may be legally privileged. It is intended
solely for the addressee(s). Access to this internet electronic mail
message by anyone else is unauthorized. If you are not the intended
recipient, any disclosure, copying, distribution or any action taken
or omitted to be taken in reliance on it is prohibited and may be
unlawful."

"The sender believes that this E-mail and any attachments were free
of any virus, worm, Trojan horse, and/or malicious code when sent.
This message and its attachments could have been infected during
transmission. By reading the message and opening any attachments, the
recipient accepts full responsibility for taking protective and
remedial action about viruses and other defects. The sender's
employer is not liable for any loss or damage arising in any way
from this message or its attachments."

[SHARON HAMMOND]

I always deal with Gustavo and have had timely responses.

> conne...@googlegroups.com.>> To unsubscribe from this group,

> send email to re-connectio...@googlegroups.com.
> >> For more options, visit this group at
> http://groups.google.com/group/re-connection?hl=en.
> >>
> >
> > --
> > You received this message because you are subscribed to the
> Google Groups "RE-Connection" group.
> > To post to this group, send email to re-con...@googlegroups.com.
> > To unsubscribe from this group, send email to re-

> connection+...@googlegroups.com.> For more options,

> visit this group at http://groups.google.com/group/re-
> connection?hl=en.>
> >
>

> -----------------------------------------------------------------
> -----

>
> "The information in this electronic mail message is the sender's
>
> confidential business and may be legally privileged. It is
> intended
>
> solely for the addressee(s). Access to this internet electronic
> mail
>
> message by anyone else is unauthorized. If you are not the
> intended
>
> recipient, any disclosure, copying, distribution or any action
> taken
>
> or omitted to be taken in reliance on it is prohibited and may
> be
>
> unlawful."
>
>
>
> "The sender believes that this E-mail and any attachments were
> free
>
> of any virus, worm, Trojan horse, and/or malicious code when
> sent.
>
> This message and its attachments could have been infected during
>
> transmission. By reading the message and opening any
> attachments, the
>
> recipient accepts full responsibility for taking protective and
>
> remedial action about viruses and other defects. The sender's
>
> employer is not liable for any loss or damage arising in any way
>
> from this message or its attachments."
>

> --
> You received this message because you are subscribed to the
> Google Groups "RE-Connection" group.
> To post to this group, send email to re-con...@googlegroups.com.
> To unsubscribe from this group, send email to re-

> connection+...@googlegroups.com.For more options, visit

[OrlandoBill]

Did you get your confirmation response?

[Sandos Timeshare Rental]

After a few days I called, meanwhile my guests change their mind!!!

 

From: OrlandoBill <bca...@gmail.com>
To: re-con...@googlegroups.com
Sent: Wednesday, May 2, 2012 2:39:19 PM
Subject: Re: [RE-Connection] Re: Reservations: How long for confirmation?

--
You received this message because you are subscribed to the Google Groups "RE-Connection" group.

To view this discussion on the web visit https://groups.google.com/d/msg/re-connection/-/xjW33CxvCc0J.

To post to this group, send email to re-con...@googlegroups.com.

To unsubscribe from this group, send email to re-connection+unsub...@googlegroups.com.

[SHARON HAMMOND]

I am surprised to hear that.. We have been 10 times, and never had a problem getting our reservations or confirmations exactly as requested.

----- Original Message -----
From: Sandos Timeshare Rental <sandos...@yahoo.com>
Date: Wednesday, May 2, 2012 1:32 pm
Subject: Re: [RE-Connection] Re: Reservations: How long for confirmation?
To: "re-con...@googlegroups.com" <re-con...@googlegroups.com>

> After a few days I called, meanwhile my guests change their mind!!!
>  
>  
>

> ________________________________

>  From: OrlandoBill <bca...@gmail.com>
> To: re-con...@googlegroups.com
> Sent: Wednesday, May 2, 2012 2:39:19 PM
> Subject: Re: [RE-Connection] Re: Reservations: How long for
> confirmation? 
> Did you get your confirmation response?
>
> --
> You received this message because you are subscribed to the
> Google Groups "RE-Connection" group.
> To view this discussion on the web visit
> https://groups.google.com/d/msg/re-connection/-/xjW33CxvCc0J.
> To post to this group, send email to re-con...@googlegroups.com.
> To unsubscribe from this group, send email to re-

> connection+...@googlegroups.com.For more options, visit

> this group at http://groups.google.com/group/re-connection?hl=en.
>

> --
> You received this message because you are subscribed to the
> Google Groups "RE-Connection" group.

> To post to this group, send email to re-con...@googlegroups.com.
> To unsubscribe from this group, send email to re-

> connection+...@googlegroups.com.For more options, visit

[tbach]

We just made a reservation for March 2013 and received our confirmation 2 days later. We requested specific room #'s and on our confirmation they had them rooms listed. We are very happy with all our reservations so far. This will be our third vacation to Playacar as members. We are so excited to go over spring break next year so we can bring the kids again. Hopefully the rates will be somewhat reasonable!

Tom

[robert pusicz]

I just made reservations for Aug 2012 and the rate is $82 PP
Which I thought was a little high?

On May 12, 2012 6:21 PM, "tbach" <thoma...@gmail.com> wrote:
>
> We just made a reservation for March 2013 and received our confirmation 2 days later.  We requested specific room #'s and on our confirmation they had them rooms listed.  We are very happy with all our reservations so far.  This will be our third vacation to Playacar as members.  We are so excited to go over spring break next year so we can bring the kids again.  Hopefully the rates will be somewhat reasonable!
>
> Tom
>

> --
> You received this message because you are subscribed to the Google Groups "RE-Connection" group.

> To view this discussion on the web visit https://groups.google.com/d/msg/re-connection/-/ByhoNGzMpDwJ.

> To post to this group, send email to re-con...@googlegroups.com.

> To unsubscribe from this group, send email to re-connectio...@googlegroups.com.

[Luv2vac]

Just curious.....did they say your specific room assignment was
guaranteed? Seems like every time we request a certain room or
building, we are told that they will "note the perferred request on
the reservation" but that room assignments are not assigned until the
week before arrival.

[Edward F]

We are going in August also Robert, arrive Aug. 4th for two weeks.  Ed

From: robert pusicz <tpu...@gmail.com>
To: re-con...@googlegroups.com
Sent: Saturday, May 12, 2012 10:22 PM
Subject: Re: [RE-Connection] Re: Reservations: How long for confirmation?

[tbach]

On our confirmation it has the requested room number listed. Does not say anything about guarantee. Just says RQ # and listed the specific room.