Openmeeting email

[rterio]

Hi,

What is the best way to troubleshoot email sending problem? I'm new
to Openmetting, I installed the vmware version openmeetings1.6.zip.

Everything is now working pretty well, but no email are sent by the
system. I configured all the smtp section of the configuration,
created a user on our mail server, tested telnet on port 25 from the
server, everything is supposed to be OK, but did'nt receive any email.

Thanks for your help!

Rene Theriault

[seba....@gmail.com]

Hi Rene,

you should have a look at the logfiles after sending an email.

In Administration > Cofniguration you can find the smtp-settings.
You need to restart the red5-openmeetings-service as the smtp-settings are stored in the JVM session.

Sebastian

2011/10/20 rterio <rene.th...@gmail.com>

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Sebastian Wagner
http://www.openmeetings.de
http://www.webbase-design.de
http://www.wagner-sebastian.com
seba....@gmail.com

[UserP]

Hello,

I am having the same issue with mail.

I have set the port and server (other server) in the system and mailing with a command line works.
However no mails are send using openmeetings. I have checked the web and groups but all the settings mentioned there have been tried without luck.

Where can I find the correct way of having this function to work.

I have set the sendEmailAtRegister & sendEmailWithVerficationCode to 0 otherwise I could not create the users.

Log extract

ata.user.Usermanagement [NioProcessor-1] - Usermanagement.getUserByEmail : aaa bbb @ yyyy com
ERROR 11-02 09:54:42.794 MailHandler.java 2035109 59 org.openmeetings.utils.mail.MailHandler [NioProcessor-1] - [sendMail]
java.lang.NullPointerException: null
        at org.openmeetings.utils.mail.MailHandler.sendMail(MailHandler.java:41)  ~[openmeetings.jar:na]
        at org.openmeetings.app.remote.UserService.composeMail(UserService.java: 1049) [openmeetings.jar:na]
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[na:1.6.0_25]
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) ~[na:1.6.0_25]
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) ~[na:1.6.0_25]
        at java.lang.reflect.Method.invoke(Method.java:597) ~[na:1.6.0_25]
        at org.red5.server.service.ServiceInvoker.invoke(ServiceInvoker.java:200) [red5.jar:na]
        at org.red5.server.service.ServiceInvoker.invoke(ServiceInvoker.java:118) [red5.jar:na]
        at org.red5.server.net.rtmp.RTMPHandler.invokeCall(RTMPHandler.java:163) [red5.jar:na]
        at org.red5.server.net.rtmp.RTMPHandler.onInvoke(RTMPHandler.java:410) [red5.jar:na]
        at org.red5.server.net.rtmp.BaseRTMPHandler.messageReceived(BaseRTMPHandler.java:134) [red5.jar:na]
        at org.red5.server.net.rtmp.RTMPMinaIoHandler.messageReceived(RTMPMinaIoHandler.java:206) [red5.jar:na]
        at org.apache.mina.core.filterchain.DefaultIoFilterChain$TailFilter.messageReceived(DefaultIoFilterChain.java:716) [mina-core-2.0.2.jar:na]
        at org.apache.mina.core.filterchain.DefaultIoFilterChain.callNextMessageReceived(DefaultIoFilterChain.java:434) [mina-core-2.0.2.jar:na]
        at org.apache.mina.core.filterchain.DefaultIoFilterChain.access$1200(DefaultIoFilterChain.java:46) [mina-core-2.0.2.jar:na]
        at org.apache.mina.core.filterchain.DefaultIoFilterChain$EntryImpl$1.messageReceived(DefaultIoFilterChain.java:796) [mina-core-2.0.2.jar:na]
        at org.apache.mina.filter.codec.ProtocolCodecFilter$ProtocolDecoderOutputImpl.flush(ProtocolCodecFilter.java:427) [mina-core-2.0.2.jar:na]
        at org.apache.mina.filter.codec.ProtocolCodecFilter.messageReceived(ProtocolCodecFilter.java:245) [mina-core-2.0.2.jar:na]
        at org.apache.mina.core.filterchain.DefaultIoFilterChain.callNextMessageReceived(DefaultIoFilterChain.java:434) [mina-core-2.0.2.jar:na]
        at org.apache.mina.core.filterchain.DefaultIoFilterChain.access$1200(DefaultIoFilterChain.java:46) [mina-core-2.0.2.jar:na]
        at org.apache.mina.core.filterchain.DefaultIoFilterChain$EntryImpl$1.messageReceived(DefaultIoFilterChain.java:796) [mina-core-2.0.2.jar:na]
        at org.red5.server.net.rtmpe.RTMPEIoFilter.messageReceived(RTMPEIoFilter.java:125) [red5.jar:na]
        at org.apache.mina.core.filterchain.DefaultIoFilterChain.callNextMessageReceived(DefaultIoFilterChain.java:434) [mina-core-2.0.2.jar:na]
        at org.apache.mina.core.filterchain.DefaultIoFilterChain.access$1200(DefaultIoFilterChain.java:46) [mina-core-2.0.2.jar:na]
        at org.apache.mina.core.filterchain.DefaultIoFilterChain$EntryImpl$1.messageReceived(DefaultIoFilterChain.java:796) [mina-core-2.0.2.jar:na]
        at org.apache.mina.core.filterchain.IoFilterAdapter.messageReceived(IoFilterAdapter.java:119) [mina-core-2.0.2.jar:na]
        at org.apache.mina.core.filterchain.DefaultIoFilterChain.callNextMessageReceived(DefaultIoFilterChain.java:434) [mina-core-2.0.2.jar:na]
        at org.apache.mina.core.filterchain.DefaultIoFilterChain.fireMessageReceived(DefaultIoFilterChain.java:426) [mina-core-2.0.2.jar:na]
        at org.apache.mina.core.polling.AbstractPollingIoProcessor.read(AbstractPollingIoProcessor.java:693) [mina-core-2.0.2.jar:na]
        at org.apache.mina.core.polling.AbstractPollingIoProcessor.process(AbstractPollingIoProcessor.java:646) [mina-core-2.0.2.jar:na]
        at org.apache.mina.core.polling.AbstractPollingIoProcessor.process(AbstractPollingIoProcessor.java:635) [mina-core-2.0.2.jar:na]
        at org.apache.mina.core.polling.AbstractPollingIoProcessor.access$400(AbstractPollingIoProcessor.java:67) [mina-core-2.0.2.jar:na]
        at org.apache.mina.core.polling.AbstractPollingIoProcessor$Processor.run(AbstractPollingIoProcessor.java:1079) [mina-core-2.0.2.jar:na]
        at org.apache.mina.util.NamePreservingRunnable.run(NamePreservingRunnable.java:64) [mina-core-2.0.2.jar:na]
        at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886) [na:1.6.0_25]
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908) [na:1.6.0_25]
        at java.lang.Thread.run(Thread.java:662) [na:1.6.0_25]DEBUG 11-02 09:54:42.810 Usermanagement.java 2035125 1620 org.openmeetings.app.data.user.Usermanagement [NioProcessor-1] - Usermanagement.getUserByEmail : zzz yyy@ xxxx com

Chrs

[seba....@gmail.com]

If you are using the latest release your exception actually does say that you have deleted the config_key

system_email_addr

Did you actually delete this config_key from the database? You should not delete any configuration keys from the database manually ...

It should be sufficient to set those two keys to 0 in the configuration.

Sebastian

2011/11/2 UserP <its...@gmail.com>

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[UserP]

As far as I am aware (not a guru on openmeetings) I have not deleted anything from the database just did the installation.
I am running the latest version from the website.

What can I do to correct the issue?

Rgds
 

[seba....@gmail.com]

goto Administration > Configuration and check the value of the key "

system_email_addr"

Sebastian

2011/11/2 UserP <its...@gmail.com>

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[UserP]

Indeed that key was gone I have edited it and now it works like a charm.

Thank you for this hint its highly appriciated...

Rgds..