Document Upload and Scrolling

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mtl

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Jul 24, 2011, 4:13:11 AM7/24/11
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Hi,   

I am using openmeetings_1_7_0_r3822.     I cannot upload .doc documents, or .xml.       All that shows is the "deleted" jpg.    

In addition, when uploading .pdf I cannot scroll to view the end of the pages.   It doesn't matter what sizing I adjust the resolution of the file inside the whiteboard to, I cannot get .pdf's to show in full.   The scroll bar just won't allow me to see the end of the document so that a viewer can see to read it easily, YET, with any jpeg files, this is completely the opposite.   I can select "select an object" and move the jpeg anywhere I want in the screen, resize so that my students can easily read the file.

Can anyone assist to fix these problems?    Thanks in advance


mtl

Mayank Jain

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Jul 24, 2011, 2:06:35 PM7/24/11
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Mlt,

It would be great if you can provide the sample documents or better
would be to contact swftools mailing list.

Regards,
Mayank Jain


>
> Can anyone assist to fix these problems? Thanks in advance
>
>
> mtl

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Eyedeas Company Asia-Pacific Co., Ltd

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Jul 25, 2011, 12:12:12 AM7/25/11
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Dear Mayank,

Thank you very much for your reply.   I have done as you suggested and written to the group at swftools.    It is difficult for me to solve some of these problems, as I am just a Teacher and not a programmer.    As a matter of interest, I was originally going to install BBB, but I found OpenMeetings so much more user friendly and convenient to use.      I have installed OM on my own Linux x86  64 Dedicated Server and it runs on the Red5.  The programmer I used installed all the additional items, that were called for in the installation instructions.

The .pdf files that I am uploading are simply saved as a .pdf in Windows 7 which open in Adoobe Acrobat 9.  I have tried uploading some old .pdf's saved in Adobe Acrobat 5 and still the same problem.    When increasing the size of the file once it is within the whiteboard, the file cannot be moved when selecting the "select an object" tool to move it to show various portions of it (since it has been enlarged) to allow students to view without much effort.

Yet, this is the total opposite to uploading .jpeg's.   They can be enlarged within the whiteboard once the are loaded there, and can be moved any which way.

As a matter of interest, the following error code below is received when attempting to upload a .docx file.   So at the moment to get around the problem, I am saving .pdf's as a .jpeg, but it's very time consuming and sometimes awkward as I want to load a file during a class and cannot if it hasn't been converted to a .jpeg.   

Any further assistance from yourself, Sabastian or anyone else would be appreciative.


Regards
MTL


Error Received when trying to upload a .docx file

Name: exitValue
Value: 1
Name: command
Value: [java, -cp, "/usr/local/red5/webapps/openmeetings/jod/commons-cli-1.2.jar" -cp "/usr/local/red5/webapps/openmeetings/jod/commons-io-1.4.jar" -cp "/usr/local/red5/webapps/openmeetings/jod/jodconverter-2.2.2.jar" -cp "/usr/local/red5/webapps/openmeetings/jod/jodconverter-cli-2.2.2.jar" -cp "/usr/local/red5/webapps/openmeetings/jod/juh-3.0.1.jar" -cp "/usr/local/red5/webapps/openmeetings/jod/jurt-3.0.1.jar" -cp "/usr/local/red5/webapps/openmeetings/jod/ridl-3.0.1.jar" -cp "/usr/local/red5/webapps/openmeetings/jod/slf4j-api-1.5.6.jar" -cp "/usr/local/red5/webapps/openmeetings/jod/slf4j-jdk14-1.5.6.jar" -cp "/usr/local/red5/webapps/openmeetings/jod/unoil-3.0.1.jar" -cp "/usr/local/red5/webapps/openmeetings/jod/xstream-1.3.1.jar", -jar, /usr/local/red5/webapps/openmeetings/jod/jodconverter-cli-2.2.2.jar, /usr/local/red5/webapps/openmeetings/uploadtemp/files/c1d45253ad7510ba879d2169a08e2141.docx, /usr/local/red5/webapps/openmeetings/upload/files/c1d45253ad7510ba879d2169a08e2141/c1d45253ad7510ba879d2169a08e2141.pdf]
Name: error
Value: ERROR: connection failed. Please make sure OpenOffice.org is running and listening on port 8100.
Name: process
Value: doJodConvert
Name: exitValue
Value: 0
Name: process
Value: generateXMLDocument
Name: exitValue
Value: 1
Name: command
Value: [convert, -thumbnail, 80, /usr/local/red5/webapps/openmeetings/upload/files/c1d45253ad7510ba879d2169a08e2141/c1d45253ad7510ba879d2169a08e2141.pdf, /usr/local/red5/webapps/openmeetings/upload/files/c1d45253ad7510ba879d2169a08e2141/_thumb_page-%04d.jpg]
Name: error
Value: convert: unable to open image `/usr/local/red5/webapps/openmeetings/upload/files/c1d45253ad7510ba879d2169a08e2141/c1d45253ad7510ba879d2169a08e2141.pdf':  @ error/blob.c/OpenBlob/2588.convert: missing an image filename `/usr/local/red5/webapps/openmeetings/upload/files/c1d45253ad7510ba879d2169a08e2141/_thumb_page-%04d.jpg' @ error/convert.c/ConvertImageCommand/3015.
Name: process
Value: generateBatchThumbByWidth
Name: exitValue
Value: 0
Name: process
Value: processPDF
Name: exitValue
Value: 1
Name: command
Value: [pdf2swf, -s, insertstop, -i, /usr/local/red5/webapps/openmeetings/upload/files/c1d45253ad7510ba879d2169a08e2141/c1d45253ad7510ba879d2169a08e2141.pdf, /usr/local/red5/webapps/openmeetings/upload/files/c1d45253ad7510ba879d2169a08e2141/c1d45253ad7510ba879d2169a08e2141.swf]
Name: error
Value: Error: Couldn't open file '/usr/local/red5/webapps/openmeetings/upload/files/c1d45253ad7510ba879d2169a08e2141/c1d45253ad7510ba879d2169a08e2141.pdf'
Name: process
Value: generateSwf





On Mon, Jul 25, 2011 at 1:06 AM, Mayank Jain <contactm...@gmail.com> wrote:
On 7/24/2011 4:13 AM, mtl wrote:
Hi,

I am using openmeetings_1_7_0_r3822.     I cannot upload .doc documents, or .xml.       All that shows is the "deleted" jpg.

In addition, when uploading .pdf I cannot scroll to view the end of the pages.   It doesn't matter what sizing I adjust the resolution of the file inside the whiteboard to, I cannot get .pdf's to show in full.   The scroll bar just won't allow me to see the end of the document so that a viewer can see to read it easily, YET, with any jpeg files, this is completely the opposite.   I can select "select an object" and move the jpeg anywhere I want in the screen, resize so that my students can easily read the file.
Mlt,

It would be great if you can provide the sample documents or better would be to contact swftools mailing list.

Regards,
Mayank Jain

Can anyone assist to fix these problems?    Thanks in advance


mtl
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Mayank Jain

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Jul 25, 2011, 12:37:00 AM7/25/11
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Dear MTL,

Its good you posted the error message, which is quite helpful in debugging the issue.  Can you try to run following set of commands and let me know how it  behaves.

#which soffice

The above command will give you output like
/usr/bin/soffice

Use the output and append

-headless -nofirststartwizard -accept="socket,host=localhost,port=8100;urp;StarOffice.Service"

So your final command will look something like
# /usr/bin/soffice -headless -nofirststartwizard -accept="socket,host=localhost,port=8100;urp;StarOffice.Service"

Try to upload the document again and post the error log if it persist.

Regards,
Mayank Jain
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Eyedeas Company Asia-Pacific Co., Ltd

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Jul 25, 2011, 1:21:28 AM7/25/11
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Dear Mayank,


Thank you so much for that command.   That got all files loaded with NO Error.  


However, I have sent you a screenshot showing a .pdf  within the whiteboard.    You will note that you can only see the questionaire up to Item 12.   It actually goes up to Item 18 and you will see the scrollbar is right down.   For the life of me I cannot find out why I cannot scroll the .pdf (or other files except jpegs) down so the rest of the file can be viewed, or in fact why the scroll bars aren't accommodating the file so that one can scroll down to the bottom of the page.

Thank you kindly again for taking the time to show me how to fix the first problem (and giving great instructions)  I do try and fix any problems myself prior to writing here by reviewing the group messages.

If yourself or anyone else has any suggestions/fixes for why a .doc or xcel, or .pdf cannot be viewed in full when the resolution is increased within the whiteboard, (yet a jpeg can) of course, I am very appreciative.


Kind Regards
MTL   (myTeacherLIVE)
ScreenshotMTL.pdf
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