Sync issue
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Holmes245
Jun 4, 2012, 1:24:25 AM6/4/12
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I realized that sync isn't syncing all of my tasks and I'm not sure why. I created a task earlier today and then synced it to my my Android version of MLO. I then later added notes to the task on my desktop version and synced it again to the cloud. I went to my mobile and synced but that task along with four older ones that I had updated on the desktop version earlier did not update on my mobile version along with the one I had written notes for. When I synced on my desktop again, low and behold, the older version of tasks on my mobile synced and apparently took precedence over my newer updated tasks on my desktop. Lost my notes. Disappointing to say the least. I'm now thinking of looking for some other to do list software due to this issue. Is anyone else having issues with tasks not syncing correctly? Is it something I'm doing? I'm simply updating tasks on my desktop version and syncing at the end of the day to my mobile. Too risky to add notes simply to have them lost.
Holmes245
Jun 4, 2012, 8:24:11 AM6/4/12
to mylifeo...@googlegroups.com
On second thought, it could have been something that I did. Maybe I didn't sync thinking I did and I synced from my mobile phone first instead and it saved over the newer edits, not sure. Still, this is probably all the more reason we need auto-sync. Sigh.
Joel
Joel
Lisa Stroyan
Jun 4, 2012, 8:24:34 AM6/4/12
to mylifeo...@googlegroups.com
Ack, that's scary!
--
Lisa
Lisa Stroyan, mailto: lstr...@gmail.com
I've been syncing with Android via the cloud for months and it's been very stable for me.
Did you change those tasks on Android at all?
go into Android settings and check if you have "Use Server version" for your sync conflicts. I prefer this option because on the desktop it I have it set to ask about conflicts.
There is a known bug that if you do something like "complete" on the desktop, and then dismiss a reminder on the other platform, it will use the newest change, which is "dismissal of reminder", will prevail.
If that doesn't explain it, I'd suggest creating a new cloud file and profile on Android.
I hope you can figure it out...this is excellent software.
On Sun, Jun 3, 2012 at 11:24 PM, Holmes245 <joel....@gmail.com> wrote:
I realized that sync isn't syncing all of my tasks and I'm not sure why. I created a task earlier today and then synced it to my my Android version of MLO. I then later added notes to the task on my desktop version and synced it again to the cloud. I went to my mobile and synced but that task along with four older ones that I had updated on the desktop version earlier did not update on my mobile version along with the one I had written notes for. When I synced on my desktop again, low and behold, the older version of tasks on my mobile synced and apparently took precedence over my newer updated tasks on my desktop. Lost my notes. Disappointing to say the least. I'm now thinking of looking for some other to do list software due to this issue. Is anyone else having issues with tasks not syncing correctly? Is it something I'm doing? I'm simply updating tasks on my desktop version and syncing at the end of the day to my mobile. Too risky to add notes simply to have them lost.
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Lisa
Lisa Stroyan, mailto: lstr...@gmail.com
Lisa Stroyan
Jun 4, 2012, 8:27:18 AM6/4/12
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On Android you can set to sync on "goes to background" which isn't quite auto but isn't bad. Then you can set up scheduled sync on the desktop according to recent threads...I just set this up and it wasn't too bad. I think I have it sync every 1/2 hour or hour when the computer has been idle for 10 minutes.
Lisa
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Holmes245
Jun 4, 2012, 5:55:38 PM6/4/12
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You know what Lisa. I did what you suggested and I was set to 'apply local' on my Android instead of 'apply server side" as you said. I think I did have it set to 'apply server side' but not sure what happened. I may have uninstalled MLO for Android and reinstalled when I purchased it after it left beta but forgot to change it back since it would have reset so I think that's what my problem was. Okay, I'll go with that. Thanks for taking the time to respond Lisa. I appreciate it. ;)
Joel
On Monday, June 4, 2012 8:27:18 AM UTC-4, Lisa S wrote:
Joel
On Monday, June 4, 2012 8:27:18 AM UTC-4, Lisa S wrote:
On Android you can set to sync on "goes to background" which isn't quite auto but isn't bad. Then you can set up scheduled sync on the desktop according to recent threads...I just set this up and it wasn't too bad. I think I have it sync every 1/2 hour or hour when the computer has been idle for 10 minutes.Lisa
On Mon, Jun 4, 2012 at 6:24 AM, Holmes245 wrote:
On second thought, it could have been something that I did. Maybe I didn't sync thinking I did and I synced from my mobile phone first instead and it saved over the newer edits, not sure. Still, this is probably all the more reason we need auto-sync. Sigh.
JoelTo view this discussion on the web visit https://groups.google.com/d/msg/mylifeorganized/-/suZoCIbOPcwJ.
On Monday, June 4, 2012 1:24:25 AM UTC-4, Holmes245 wrote:I realized that sync isn't syncing all of my tasks and I'm not sure why. I created a task earlier today and then synced it to my my Android version of MLO. I then later added notes to the task on my desktop version and synced it again to the cloud. I went to my mobile and synced but that task along with four older ones that I had updated on the desktop version earlier did not update on my mobile version along with the one I had written notes for. When I synced on my desktop again, low and behold, the older version of tasks on my mobile synced and apparently took precedence over my newer updated tasks on my desktop. Lost my notes. Disappointing to say the least. I'm now thinking of looking for some other to do list software due to this issue. Is anyone else having issues with tasks not syncing correctly? Is it something I'm doing? I'm simply updating tasks on my desktop version and syncing at the end of the day to my mobile. Too risky to add notes simply to have them lost.--
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Lisa Stroyan
Jun 4, 2012, 9:53:55 PM6/4/12
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Oh, good. You are very welcome!
On Mon, Jun 4, 2012 at 3:55 PM, Holmes245 <joel....@gmail.com> wrote:
You know what Lisa. I did what you suggested and I was set to 'apply local' on my Android instead of 'apply server side" as you said. I think I did have it set to 'apply server side' but not sure what happened. I may have uninstalled MLO for Android and reinstalled when I purchased it after it left beta but forgot to change it back since it would have reset so I think that's what my problem was. Okay, I'll go with that. Thanks for taking the time to respond Lisa. I appreciate it. ;)
Joel
Dwight
Jun 4, 2012, 10:29:40 PM6/4/12
to MyLifeOrganized
Joel, I want to reassure you that you are not the only person
experiencing sync problems. They can be severe. However, once you
understand what's going on, it's possible to avoid the worst of it,
and MLO is such a powerful and flexible tool that it's really worth
the trouble. There are two main problems involved:
(1) Sometimes, when you open a task and look at some of its
properties, the task gets flagged to be synched even though it was not
actually changed. This is particularly true on the phone side, but may
also happen on Windows, I'm not sure. (2) Any synch process is
challenged when a single item has been changed on both sides. MLO is
not complex enough to a merge the two sets of changes, or to look at
timestamps to find the most recent change. The Windows side does the
next-best thing, which is to show the two records to the user and ask
her or him to pick one. The phone side does it the worst, which is to
always take the server version, or always take the local version,
depending on a setup parameter.
If you add a note to a task on Windows, then look at the task
(including, as Lisa notes, dismissing a reminder) on the phone, then
sync windows, then sync phone, then sync windows again, the note will
vanish if the phone is set to "apply local". The first sync will copy
the note to the server. The second sync will copy the old (note-less)
task from the phone to the server, overlaying the note. The third sync
will copy the old task back to windows.
In the above case, if the phone is set to "apply server" the outcome
will be correct. Consider this other case: set up a repeating task and
a subtask, both due today. Complete the subtask first and mark it
complete on windows. Later, complete the parent task and mark it
complete on the phone. (You may or may not want to mark the subtask
complete on the phone as well. It doesn't matter). The parent will be
regenerated, due tomorrow. Suppose that Windows syncs first, and the
subtask is marked completed on the server. Completion of a subtask
causes sync of the parent, so the uncompleted parent task (due today)
is synced to the server as well. When the phone syncs, with "apply
server" set, the -correct- parent task on the phone, due tomorrow,
will be discarded and replaced with an -incorrect- parent task from
the server, uncompleted and due today.
The problem is that sometimes the server has the newer version and
sometimes the phone does, so whichever way you set the switch,
sometimes it's wrong.
Here's my survival guide:
1. Always apply server. The problems are easier to solve that way.
2. Use "autosync on close" and "check cloud periodically" options on
phone
3. Use a periodic sync on Windows if possible. (see
http://groups.google.com/group/mylifeorganized/browse_thread/thread/d26e51a6a2665a7f#)
4. Most important - whenever you put down the phone hit the cloud/sync
icon to trigger a sync. Whenever you step away from the desktop hit f9
to trigger a sync. Try to make sure that every significant change you
make gets synched promptly, do not wait for the end of day or the end
of an hour or anything like that.
-Dwight
experiencing sync problems. They can be severe. However, once you
understand what's going on, it's possible to avoid the worst of it,
and MLO is such a powerful and flexible tool that it's really worth
the trouble. There are two main problems involved:
(1) Sometimes, when you open a task and look at some of its
properties, the task gets flagged to be synched even though it was not
actually changed. This is particularly true on the phone side, but may
also happen on Windows, I'm not sure. (2) Any synch process is
challenged when a single item has been changed on both sides. MLO is
not complex enough to a merge the two sets of changes, or to look at
timestamps to find the most recent change. The Windows side does the
next-best thing, which is to show the two records to the user and ask
her or him to pick one. The phone side does it the worst, which is to
always take the server version, or always take the local version,
depending on a setup parameter.
If you add a note to a task on Windows, then look at the task
(including, as Lisa notes, dismissing a reminder) on the phone, then
sync windows, then sync phone, then sync windows again, the note will
vanish if the phone is set to "apply local". The first sync will copy
the note to the server. The second sync will copy the old (note-less)
task from the phone to the server, overlaying the note. The third sync
will copy the old task back to windows.
In the above case, if the phone is set to "apply server" the outcome
will be correct. Consider this other case: set up a repeating task and
a subtask, both due today. Complete the subtask first and mark it
complete on windows. Later, complete the parent task and mark it
complete on the phone. (You may or may not want to mark the subtask
complete on the phone as well. It doesn't matter). The parent will be
regenerated, due tomorrow. Suppose that Windows syncs first, and the
subtask is marked completed on the server. Completion of a subtask
causes sync of the parent, so the uncompleted parent task (due today)
is synced to the server as well. When the phone syncs, with "apply
server" set, the -correct- parent task on the phone, due tomorrow,
will be discarded and replaced with an -incorrect- parent task from
the server, uncompleted and due today.
The problem is that sometimes the server has the newer version and
sometimes the phone does, so whichever way you set the switch,
sometimes it's wrong.
Here's my survival guide:
1. Always apply server. The problems are easier to solve that way.
2. Use "autosync on close" and "check cloud periodically" options on
phone
3. Use a periodic sync on Windows if possible. (see
http://groups.google.com/group/mylifeorganized/browse_thread/thread/d26e51a6a2665a7f#)
4. Most important - whenever you put down the phone hit the cloud/sync
icon to trigger a sync. Whenever you step away from the desktop hit f9
to trigger a sync. Try to make sure that every significant change you
make gets synched promptly, do not wait for the end of day or the end
of an hour or anything like that.
-Dwight
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