Issue : Edits disappearing act!

[Rahim]

Hi everyone,

Several mappers have reported on the forum that their edits have disappeared from the maps. 

We’re aware of this rendering issue and working hard to get this fixed soon. 

I’ll post back here as soon as this issue is resolved.

Thanks for your patience on this!

Regards,

~Rahim

[GMapper]

I've seen rendering issues where a road did not display, but never one where older data in the area was back in place.   Here is a good example:  The ICC / I-95 interchange in MD.  This was previously shown as roads under construction in GM/GMM.   The attributes were set to complete when the road opened and everything migrated over to GM...where it still shows as complete and connected.   Now, the area displayed in GMM is reverted back to an incomplete set of roads under construction.

[Alberto Sanchez]

Has my account been hacked Or is MM having problems??

Hello I don’t know if there is a problem with MM or if my account has been hacked. I have been mapping and adding POI’s in Jarabacoa, Dominican Republic. Within this past week my POI’s have changed. I upload photos to my Picasa account for approval and once approved they are posted on the POI. Here are my Stats: 116 days , 651 edits, 63 reviews,

Road length (km)	104.7
Points of interest	6
Business listings	34
Regions (sq kms)	1.3
Feature edits	46

 

Here are some of my Issues that I am experiencing.

1.     90% of my POI’s have lost the information (phone, web address, hours, and photos). Now if I go into MM and review my edits they all show no changes or edits, same goes for my Picasa account.

2.     When I mouse over one of my POI’s in GM it will not let me click on it to bring up the full information menu of that POI.

3.     If I add and new POI in MM, It gets published and does not show up in GM (Iknow this takes some time but Its been over a week for some)

4.     Some streets in the Jarabacoa area are showing Chinese text as you zoom in and out.

 

Please let me know what to do to correct this issue.

[BARAKAT]

Thanks...

[Steve Ruge]

Thanks Rahim. This hit me today too. Road segments suddenly missing and road names reverting to their pre January status.

--
You received this message because you are subscribed to the “General Map Maker” Google Group.
- To post a public response in this same thread, please reply to this e-mail.
- To find a list of Frequently Asked Questions, visit- http://goo.gl/yuVdY
- To post a new topic, visit- http://goo.gl/DeX9Z & select 'Post a question'
- To unsubscribe from this list, manage your subscriptions here: http://goo.gl/oGfnJ

Thanks for using Google Map Maker! =)

[Flash]

Hi Alberto,

What you are seeing is due to the rendering issues.  There is nothing you need to do, Google just needs to work on the fix.  You can keep mapping in the meantime; your new edits will show up once the rendering issues are fixed.

[Alberto Sanchez]

Thanks Gregg, but I think I will wait until the issue is fixed. I would hate to loose all the good work that I have done. 

[Flash]

Alberto, if you can still see the work in Map Maker, then it still exists.  It just needs to be rendered (propagated out) to Maps, which Google is working on as Rahim said above.  Things like Directions has always taken 3 months or so to propagate out, but that hasn't stopped us all from mapping!

[Flash]

Bliss - The rendering issue appears in Maps, but not Map Maker.  So I think you can say that if it is in Map Maker, it is new spam.  If it remains deleted from Map Maker but re-appearing in Maps, it's just the rendering issue where you are seeing the map as it was a month or two ago, and it should disappear again when the current Map Maker status is rendered to Maps.

[Adam W]

I think I may have the same problem here. I recently extended the boundary of North Florida Community College in Madison, FL. The old boundary was incorrect and did not include all of the college facilities, so I corrected it as good as possible and it was approved. Now the old boundary is showing up again on the generic Google Maps, but when I go into mapmaker and select the NFCC boundary, the blue highlighted area extends to the boundary I had set, but the tan area on the map representing the college is not matching it.

[Maurício Meneghini Fauth]

It's happening to me too.

http://www.google.com.br/mapmaker?ll=-24.731397,-53.733959&spn=0.124265,0.131836&t=h&z=13&lyrs=1&lyt=large_map&htll=-24.69678,-53.789771&hyaw=149.05708641301953

[casey]

Flash do you work for google?.

[Flash]

Hi Casey,

No, I do not.  Those of us you see with a R beside our names are volunteer RERs (Regional Expert Reviewer).  We have higher review trust levels, and were selected for our contributions in the forums and quality reviews.  Along with our experience, we do have direct contact with Google employees and some other resources from which to get information.

[LVI56]

Is this in any relation to the category "Fire Station" also disappearing? Still waiting on that to return

[Alberto Sanchez]

Hello Rahim, Can you please give us an update on the rendering issue. Do you have any idea as to when it might be resolved? Thank you

On Friday, 2 March 2012 07:20:02 UTC-4, Rahim wrote:

[Josh Manchester]

This is my thoughts exactly.   I'm not taking a chance on losing something new that I edit.

[Sunny]

This could have to do with the map-wide rerendering, since I just noticed that Fairfield Metro and Sloatsburg train stations in the NYC area just appeared after they were included in the GTFS back in December.

[Lê Ngọc]

I am also is such as me what are the no longer.It become again asbefore me edit. 

[Rahim]

Hi guys,

We need some more time as we’re working hard to resolve this issue. Thanks for your patience on this!

@Dan - I’d appreciate if you could post back with a few links to address this concern better. Thanks in advance.

~Rahim

[Alan Nudi]

Hi! Thanks for fixing this up, Just wondering if there have been any changes since Friday, it seems as though most of my edits have disappeared from maps.google.com as well.

Thanks!

Alan

On Friday, March 2, 2012 6:20:02 AM UTC-5, Rahim wrote:

[Denis B]

Hi,

     I started editing Google Maps in early January (2012).  Currently I have completed over 880 edits mainly in northern Ontario with the main purpose of indicating good bike routes.  On February 27th I noticed that some of the edits that had already been rendered to GM began to dissappear, although they were still visible in GMM.  In total it was over 400 edits that had dissappeared from GM and they were all made during February.  Everything made in January appears to be intact.  When this is all settled it would be nice to know whether the cause was some technical glitch or was it caused by malicious hackers ??  What are other editors experiences regarding the entry dates of the affected edits ?  

Denis B.

[Steve Ruge]

I know you're working on this but I thought I'd just drop my report in. Several segments of E 104 Ave are now missing since the general regression. Any word on when this will be fixed?

http://goo.gl/3KDz2

[fhdogs]

I think I'm finally a believer... I've been adding the high tension network in my area section by section recently, and today they are not showing up on the maps. I'm sure they will return since the edits are still showing in my profile, but it makes continuing that project difficult since I can no longer see what is completed.

[Andrew]

Hi Rahim

Here are a couple of streets I added that used to appear in Google Maps just fine.  http://goo.gl/U8pol  It then appeared that all edits up to some point in January went live to Google Navigation.  At that point all edits in Map Maker between January and February still appear in mapmaker but disappeared from Google Maps.  No new items added appear in Google Maps whereas up until January they would appear within hours.  Still no change.

[delta fox]

Hi Denis,

I have the same experience. All edits till end of January are intact in Google Maps, and all edits made after the first week of February have disappeared after the last update, newer edits never have been rendered into Google Maps. The same type of bug has already happened in the past (though not for such a big period of time) and everything has been recovered after 'some' time ;-)

[Alberto Sanchez]

Hello Rahim’

As you can see a lot of us including myself are getting a little frustrated with the rendering issue. Now you say that you all (Google) are working hard to resolve the issue. But I am wondering if it is really a rendering issue or has Google maps been hacked.

You need to be up front with us. Show your cards. Say it like it is. Don’t be afraid. We will all understand if Google has been hacked. But this is going a little too far in time. I would think that a rendering issue would be resolved with a couple of mouse clicks.  

Sorry if I sound a little harsh but I take a lot of pride in my work and as of now I can’t see any progress. I have all my photos that are gone, POI’s without any information and one POI that has information from some place in  Cocoa, FL and I am in Jarabacoa, Dominican Republic. I have already tried the report a problem with Google said that they fixed it and nothing, it’s all the same. The place is called La Tinaja located at 19.122803,-70.642211 but when you click on the information screen it gives you La-Tinaja‎ 3815 North Highway 1 # 105 Cocoa, FL 32926 (321) 639-1169 and that is incorrect. This is crazy. 

Regards

Alberto 

[Eraque22]

There was obviously something very major that occurred.  Even some of my edits in Map Maker have even disappeared! ( http://goo.gl/S8vBw )  It is pretty depressing to work all the hours and now not have anything to "see" for it.  I certainly hope that Google can repair this soon.

Eric

[Dendros]

I ran across a section of roads where I received "Serious error" when I finished the edit.

It could be they are doing database maintenance/cleanup with a monstrous database.

Hang in there folks!  I'm frustrated as well, but we'll get there!

[Rahim]

Hi again,

I understand and share your concerns about the glitch. Please give us some time, because the time is all we need.

Yes, we’ll get there!

Regards,

~Rahim

[Denis B]

I checked Google Maps this morning at approximately 8:00 AM Eastern Standard Time.  I am pleased to report that most of my missing edits made during February have re-appeared, apart from one or two individual items that may have other causes.  While not knowing nor needing to know the full details it would be nice to know if the cause was the result of any criminal activity.  Many thanks to the Google team for resolving the problem.

[Josh Manchester]

As of this morning 9 Mar 2012, a lot of edits have reappeared on Google Maps and the Mobile app for android.  The ETA/PL roads still do not show though.

Also, I am starting to see "ghost" roads appearing in Google Maps and Map Maker that I can not select or edit.  Here's an example

Google Maps - http://g.co/maps/gjdmx

Map Maker - http://goo.gl/yHzCV

It's roads that look like this.  That little park of Falcon Pkwy that looks like an on ramp.  You can't select it.  It appears in both maps.  Is there anything being done at this time by Google to find and eliminate these errors?

[Sunny Zheng]

It appear that I was right: all the GTFS stops have now been rendered onto the map. A few of my map maker edits have reappeared, but not most.

--
You received this message because you are subscribed to the “General Map Maker” Google Group.
- To post a public response in this same thread, please reply to this e-mail.
- To find a list of Frequently Asked Questions, visit- http://goo.gl/yuVdY
- To post a new topic, visit- http://goo.gl/DeX9Z & select 'Post a question'
- To unsubscribe from this list, manage your subscriptions here: http://goo.gl/oGfnJ

Thanks for using Google Map Maker! =)

[knutella]

Its fixed for me!  Thank you Rahim!

On Friday, March 9, 2012 6:17:40 AM UTC-8, Sunny wrote:

It appear that I was right: all the GTFS stops have now been rendered onto the map. A few of my map maker edits have reappeared, but not most.

[Alan Nudi]

Rahim,

Thank You for the update! We know you guys are working hard, and we all look forward to having our edits working again.

Thanks!

--

[delta fox]

+1

[Vae Isakhanian]

Hi Rahim

Many edits reappeared, but now disappeared almost all the health centers(hospitals, medical centers, etc.), many schools, kindergartens, stadiums, churches, POIs, etc. at least in Armenia, Georgia and Azerbaijan.

Links: 

http://goo.gl/JcQDw, 

http://goo.gl/Zq4Xp

http://goo.gl/CC8jB

Thanks,

Vae

[Josh Manchester]

It looks like the Google Maps team got the rendering of buildings and some roads up but the POIs and other information is still yet to be fixed.  A lot of my roads and buildings that I edited are back but  none of the POIs are back and the ones I edited have reverted back to the original bad information or locations.

--

[Vae Isakhanian]

Also I'd like to add that they are invisible only on GMM, on GMaps everything seems to be ok)

[zxrayz]

Appears most of the roads are displaying again in Maps & Map Maker.  But most of the boundary shapes are still invisible; some visible in Maps, some others in Map Makers, and many in neither.

Looks like it is going to take a looooonnnnngggg time to fix this mess.

[Josh Manchester]

Two Weeks and counting so far.  At least they have it partially fixed.

[Rahim]

Hey guys,

Just wanted to let you know that the issue pertaining to the disappearing of edits from Maps has been fixed. However, we need some more time to fix the similar issue on Map Maker as we’re working on to resolve this.

Appreciate your patience on this!

Cheers,

~Rahim

[Flash]

Hi Rahim,

That is good to hear!  I just want to be a bit proactive here; while the issue is fixed, has the map had time since the fix was completed to catch up on all rendering?  I ask because if it isn't, you will have dozens of postings of people complaining of issues in their area unless you declare now that the Maps needs time to catch up.

[kanu desai]

Hi rahim, I Posted Regional Conference 2012 Forum Before 15 Days But still I have not became RER 

Kanu Desai

[Alberto Sanchez]

Hi Rahim,

I am still having issues in Jarabacoa, Dominican Republic. While I’m in MM and I move my mouse over a POI the mouse changes from a pointer to a hand and then when I click on the POI nothing happens (no information comes up about the poi). Also all of my photos and information on the POI’s is not showing up on my edits. I still have one POI in particular (restaurant) that shows up with information form a place in Florida. Here is the link to the incorrect poi called La-Tinaja

http://maps.google.com/maps/place?hl=en&mode=edit&cid=17604845188189452077&ep=actbar-iw-wrapper&continue=http:%2F%2Fmaps.google.com%2Fmaps%3Fhl%3Den%26ie%3DUTF8%26hq%3D%26hnear%3DJarabacoa,%2BLa%2BVega,%2BDominican%2BRepublic%26ll%3D19.122709,-70.642044%26spn%3D0.001543,0.002411%26t%3Dm%26z%3D19%26vpsrc%3D6%26iwloc%3Dlyrftr:m,16924686803354145931,19.1228,-70.642355

And here is the information to the correct poi called La Tinaja 19.122819,-70.642319.

I’m looking forward to the day when everything is working again. Thank you Sir.

[Alan Nudi]

Gregg, You make a great point. I'm starting to wonder the same thing actually.... as it appears that most buildings are working, but there are no visible Terminal/ETA roads anymore

Entire malls and communities are just sitting all alone with no roads going up to them :(

[gzub]

I would like to chime in too on the ETA/PLs they look especially weird where a trail connected to an ETA/PL and now it looks like it is an orphan sitting out in space.

Geoff

[Napr Napr]

We have problem on Mapmaker visualization it don't show the objects witch was drawn and we need it because we starting drawing buildings and w dont whant to have duplicates so can you tell me when it be fixed here is example on map maker if we select them http://goo.gl/N8Zf1 without selection it seems there is nothing

http://goo.gl/vDbMN    but in reality in Google maps http://g.co/maps/b8pk7  so we are interesting when it be fixed 

 and many more

[Greg]

Any idea when points of interest added through mapmaker will start appearing once more on Google Maps?

On Friday, March 2, 2012 1:20:02 PM UTC+2, Rahim wrote:

Hi everyone,

Several mappers have reported on the forum that their edits have disappeared from the maps. 

We’re aware of this rendering issue and working hard to get this fixed soon. 

I’ll post back here as soon as this issue is resolved.

Thanks for your patience on this!

Regards,

~Rahim

On Friday, March 2, 2012 1:20:02 PM UTC+2, Rahim wrote:

Hi everyone,

Several mappers have reported on the forum that their edits have disappeared from the maps. 

We’re aware of this rendering issue and working hard to get this fixed soon. 

I’ll post back here as soon as this issue is resolved.

Thanks for your patience on this!

Regards,

~Rahim

[frascuelo_cy]

Hi Rahim,

http://www.google.com/mapmaker?iwloc=0_0&gw=55&editids=fskWETkeAF9PfTZtpW&dtab=overview&ll=34.905326,33.591127&spn=0.004945,0.006319&t=h&z=17&lyrs=4&lyt=large_map

this feature (published and once appearing on both Google Maps and Map Maker) is still not appearing on both. Plus I keep editing in the right address, get it reviewed and published, but still it won't reflect the change in the map (link above). How can this be solved?

[Alberto Sanchez]

Hello Rahim,

Four days ago you posted that things had been fixed and I am still having issues with POI's not showing up in GM. Some POI's are there but they are not clickable. Also photos to my POI's are not embedded into the information. Can you Please advise use all on the progress that you all are making. 

Thanks

Regards

Alberto

On Monday, 12 March 2012 01:42:13 UTC-4, Rahim wrote:

[Flash]

Hi Alberto,

There are so many threads regarding this issue.  In another thread Rahim or another GR (I can't remember) confirmed that while the issue is fixed, re-rendering the entire world will take time.

[Maurício Meneghini Fauth]

Hello Rahim,

Can you please give us an update on the Map Maker issue?

Thanks!

[Rahim]

Hi again,

Just wanted to update you on the rendering issues.

• Some buildings will not render properly
  
• Few linear features won’t render properly
  
• Some parks will not render properly
  

We’re working on to get these issues resolved. The fixes might take some time. Appreciate your patience on this!

~Rahim

[Flash]

Hi Rahim,

 

Could you clairify please, is that for Map Maker, Maps, or both?

 

I ask because the updates we have been given so far is that Maps was repaired and we just needed to wait for the rendering to go out, but Map Maker still had issues.  Should Map issues be reported, or does your update also apply to it?

[Rahim]

@Flash - Thanks for your question, Flash. You’re right about the update on Maps rendering fixes. However, you might still see a few rendering concerns here and there on Maps as stated above. 

As for the Map Maker rendering issue is concerned, it’s still being worked upon. 

[Cláudio Pinheiro]

Hi Rahim.

You can add "water" to this list. I've added many water portions for composing some large rivers in Amazonas/Brazil (my home) and almost all of them don't show up.

thanks for your update.

[zxrayz]

I would not call Maps fixed either. There are still a lot of invisible boundary shape in Maps and MapMaker after a month.

What good is a map if half of in is invisible?

I am getting replies from users, including another RER, saying they are done because of all the problems. 

[zxrayz]

Another user here stopped mapping because of the 'Rendering Error' - https://groups.google.com/d/topic/google-mapmaker/WNHmmbHRXt8/discussion

Users are not gong to keep mapping if they feel that their time is wasted.

[Maurício Meneghini Fauth]

Hello,

This issue has been fixed for most of the publications, but I'm still having problems on my city.

Toledo, Paraná, Brasil.

http://goo.gl/gPd4h

Thanks!

[Cláudio Pinheiro]

I have stopped edditing since some months ago. I was reaching 3000 edits, but two problems caused me stop working on mapmaker:
1. This anoying render problem. All my edits stay invisible.
2. MapMaker ignores edits made in my country (Brazil) and do not use our data in Google Maps.

O lot of people are leaving GMM.

[Rahim]

@Claudio - Sorry for making you feel this way. I understand and share your concern on rendering issue. I’ve found an existing thread where Lori has tried to address these concerns. 

Thanks,

~Rahim