Billing is Flip Flopping Credit Cards

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Paul Bailey

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Jul 3, 2011, 9:25:05 PM7/3/11
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My subscription to Google App Engine keeps flip flopping to different credit cards.  I need it to stick to a specific AMEX for my business.  Please help because this is very important since it keeps charging my personal card instead of my business.

I believe it is flipping to whatever the default card is at the time of the charge.  I looked up the policy on Google Checkout and it should stick to the same card I made the original order with which is not happening.

Brandon Wirtz

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Jul 3, 2011, 9:50:41 PM7/3/11
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I think it is a Google CheckOut thing… What ever the default card on Google Checkout is, will be used.   This is the same behavior as Pay Pal.  Google bills to a Google Checkout account, not your card.  The Check out bills which ever card is set to default.

 

If you need to control this set the billing admin to a unique mail address tied to only one card.

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Paul Bailey

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Jul 4, 2011, 5:01:48 PM7/4/11
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Ok first the google checkout help states that the original card used for a subscription purchase will be charged in the future. Second I would be ok with the whole default thing but checkout keeps changing the default on me. Default really only means last card used.

I've contacted google checkout but like all google customer support it sucks so far and they are no help.

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