Urgent - Production Issue with AppEngine and TaskQueue

[Mike]

Hi there

It seems there was some kind of system reset about 5 hours ago -- after which time my app went a little crazy.

I have hit the 100GB File Bytes Sent api limit, which is causing my site to fail. When I look into Blacklists, it is 0.1.0.2 (AppEngine) sending a lot of requests (100,000+ in 30 minutes), which has caused a huge spike in traffic and cost (already $100 for the day!)

It seems to be related to task queue. There are some mapreduces running, but when I try purging the queue, it doesn't work.

The status page for a while said you were investigating the task queue -- but now it is green again.

Without the File Bytes Sent, no one can save their designs. Can you please at the very least reset this limit for me? Also, if this is an AppEngine issue, can we please be refunded for the charges resulting from the task queue failing and consequently sending our site into a tail spin?

My id = shoesofprey-hrd

Thanks!

Cheers

Mike

[alex]

If you have tasks that sort of re-enqueue themselves (or add new
tasks) purging the queue is not probably what you want. Try *pausing*
the queue instead, and then purge it if you must (keep the queue
paused).

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[Mike]

Hi Alex

Ah, awesome - yes, that worked. Cheers.

The only thing now is I need to reset the quota -- otherwise my site is still broken. It's a shame that there isn't an easy way to do that myself.

Appreciate the help!

Cheers

Mike 

[Mike]

Update: we're back to normal. Thanks AppEngine. :) 

[RNC000]

Hi Mike.

How did you manage to increase the "File Bytes Sent" limit? Or did the quota just reset itself after some time? (what time?)

Thanks!