Inaccurately Over Quota

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agp

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Mar 22, 2012, 10:28:02 AM3/22/12
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Last night my site was down because it said I was over my quota when in reality I was not.  I prepurchased front end instance hours to allow for cost to be spent on other items. I did not want to increase my weekly spend so I had to lower my daily spend amount. The daily spend cap though is calculating .08 not the pre purchased .05 and also it is not using the prepurchase for the calculations at all. I currently each week have excess front end hours I am not using, I have not additional cost other then the FEIH although even with a that the site is shutting down saying I am over quota.  Please advise and or fix my application id is madisonpsa.

Andreas

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Mar 22, 2012, 10:40:31 AM3/22/12
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why are you living on the edge? 
if you want your site to be up set your budget many times over your daily average.
i understand that you want to control how much you want to spend but that means that you are accepting the fact that once that margin is reached your app wont be served any more. 


On Mar 22, 2012, at 10:28 AM, agp wrote:

Last night my site was down because it said I was over my quota when in reality I was not.  I prepurchased front end instance hours to allow for cost to be spent on other items. I did not want to increase my weekly spend so I had to lower my daily spend amount. The daily spend cap though is calculating .08 not the pre purchased .05 and also it is not using the prepurchase for the calculations at all. I currently each week have excess front end hours I am not using, I have not additional cost other then the FEIH although even with a that the site is shutting down saying I am over quota.  Please advise and or fix my application id is madisonpsa.

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Tony Parisi

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Mar 22, 2012, 10:52:18 AM3/22/12
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I wasnt on the razors edge... is the point My daily spend is $0.60 plus my prepurchased instansce hours spend. Beyond the front end hours I have 2-3 cents a day on database reads. The problem is the prepurchased instance hours are calculating into the daily spend even though when you set your budget they do not. We are a not for profit preschool so having a budget is very import to anticipate expenditures.

agp

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Mar 22, 2012, 11:36:32 AM3/22/12
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I wasn't on the razors edge... is the point My daily spend is $0.60 plus my pre-purchased instance hours spend. Beyond the front end hours I have 2-3 cents a day on database reads. The problem is the pre-purchased instance hours are calculating into the daily spend even though when you set your budget they do not. We are a not for profit preschool so having a budget is very import to anticipate expenditures.

Brandon Wirtz

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Mar 22, 2012, 2:02:52 PM3/22/12
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Your Daily Budget is a Hard limit you could pre-purchase $1m worth of hours and if you set your daily budget to $1 that’s all you get.

agp

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Mar 22, 2012, 2:15:27 PM3/22/12
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That is not how it is stated on the site: As the example from how my site was:

Resource budget weekly subtotal $3.99    ($0.57perday)
Maximum unused discounted instance hours subtotal $3.00    (60 hours/week [8.5/day])
Minimum spend subtotal* $0.00
Maximum total charge $6.99

However my site would shutdown at a total cost of around $3.20 each week. Because at just over 7 hours x .08hr I hit the daily limit and the site shuts down (11 oclock at night most nights). In reallity I get billed at 7 * .05 = $0.35 (all discounted instance hours) and even the other way .35 is well below my daily spend max. Per What I am seeing (not documented this way) to utilize your discounted hours at all you must have your weekly subtotal at least (60%) higher then the expected. This opens you up for a bill 60% higher if a rouge DB transaction goes on or an attack on you site not properly identified by google. 

This billing issue should be resolved.
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