Who can I contact about billing issues?

[nacho]

Today I received a charge of 2.10 in my credit card of "Appengine Charge".

I was looking my apps, and in one of them I have in my Billing History a charge of 2.10, the trouble is...... that my app is DISABLED!!!

How can you charge me for having a disabled app? Is this possible?

[Gregory D'alesandre]

Hi Nacho,

As it currently stands you need to disable billing in order to no longer be billed for your app (not to disable your app).  The reason for this is that even if your app is disabled if you have a large amount of data and we would still need to bill for that.  This is something we will do a better job of documenting.

Sorry for the confusion,

Greg D'Alesandre

Senior Product Manager, Google App Engine

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