Not able to connect to PayPal, gives IO Exception!

[nischalshetty]

This has been running smoothly for almost a year now! All of a sudden I'm getting IO exceptions while making https calls. Can someone from the GAE team look quickly into this since users are not able to make payments, I'm losing money! 

My app id is "justunfollow" 

I can connect from my local machine so it's not the remote URL. Something's wrong on appengine's side. Please take this up on priority!

Here's the stack trace : 

java.net.SocketTimeoutException: Timeout while fetching: https://svcs.paypal.com/AdaptivePayments/Pay
	at com.google.appengine.api.urlfetch.URLFetchServiceImpl.convertApplicationException(URLFetchServiceImpl.java:117)
	at com.google.appengine.api.urlfetch.URLFetchServiceImpl.fetch(URLFetchServiceImpl.java:42)
	at com.google.apphosting.utils.security.urlfetch.URLFetchServiceStreamHandler$Connection.fetchResponse(URLFetchServiceStreamHandler.java:418)
	at com.google.apphosting.utils.security.urlfetch.URLFetchServiceStreamHandler$Connection.getInputStream(URLFetchServiceStreamHandler.java:297)
	at com.google.apphosting.utils.security.urlfetch.URLFetchServiceStreamHandler$Connection.getResponseCode(URLFetchServiceStreamHandler.java:150)
	at com.paypal.adaptive.api.requests.PayRequest.execute(PayRequest.java:150)
	at com.paypal.adaptive.api.requests.fnapi.SimplePay.makeRequest(SimplePay.java:125)
	
	
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:616)
	at com.google.apphosting.runtime.security.shared.intercept.java.lang.reflect.Method_$1.run(Method_.java:165)
	at java.security.AccessController.doPrivileged(Native Method)
	at com.google.apphosting.runtime.security.shared.intercept.java.lang.reflect.Method_.privilegedInvoke(Method_.java:163)
	at com.google.apphosting.runtime.security.shared.intercept.java.lang.reflect.Method_.invoke_(Method_.java:124)
	at com.google.apphosting.runtime.security.shared.intercept.java.lang.reflect.Method_.invoke(Method_.java:43)
	at com.opensymphony.xwork2.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:404)
	at com.opensymphony.xwork2.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:267)
	
	at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:224)
	at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:223)
	at com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:221)
	at com.opensymphony.xwork2.interceptor.DefaultWorkflowInterceptor.doIntercept(DefaultWorkflowInterceptor.java:221)
	at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)
	at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:224)
	at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:223)
	at com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:221)
	at com.opensymphony.xwork2.validator.ValidationInterceptor.doIntercept(ValidationInterceptor.java:150)
	at org.apache.struts2.interceptor.validation.AnnotationValidationInterceptor.doIntercept(AnnotationValidationInterceptor.java:48)
	at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)
	at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:224)
	at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:223)
	at com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:221)
	at com.opensymphony.xwork2.interceptor.ConversionErrorInterceptor.intercept(ConversionErrorInterceptor.java:123)
	at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:224)
	at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:223)
	at com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:221)
	at com.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:184)
	at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)
	at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:224)
	at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:223)
	at com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:221)
	at com.opensymphony.xwork2.interceptor.StaticParametersInterceptor.intercept(StaticParametersInterceptor.java:105)
	at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:224)
	at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:223)
	at com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:221)
	at org.apache.struts2.interceptor.CheckboxInterceptor.intercept(CheckboxInterceptor.java:83)
	at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:224)
	at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:223)
	at com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:221)
	at org.apache.struts2.interceptor.FileUploadInterceptor.intercept(FileUploadInterceptor.java:207)
	at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:224)
	at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:223)
	at com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:221)
	at com.opensymphony.xwork2.interceptor.ModelDrivenInterceptor.intercept(ModelDrivenInterceptor.java:74)
	at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:224)
	at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:223)
	at com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:221)
	at com.opensymphony.xwork2.interceptor.ScopedModelDrivenInterceptor.intercept(ScopedModelDrivenInterceptor.java:127)
	at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:224)
	at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:223)
	at com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:221)
	at org.apache.struts2.interceptor.ProfilingActivationInterceptor.intercept(ProfilingActivationInterceptor.java:107)
	at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:224)
	at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:223)
	at com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:221)
	at org.apache.struts2.interceptor.debugging.DebuggingInterceptor.intercept(DebuggingInterceptor.java:206)

[nischalshetty]

It's still not working! 

[Brandon Wirtz]

Did you talk to paypal?  The error says Pay Pal was unreachable.  This is not uncommon in my experience.  Also check that your fetch has a timelimit of 10s since that is the maximum.

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[nischalshetty]

I've submitted the error to PayPal but the problems not on PayPal's end since I'm able to access this from my local machine. I'm guessing one of the two things : 

1. Paypal servers are blocking Appengine APIs

2. Appengine URLFetch with https calls is having trouble

[nischalshetty]

So, this error went off after some time. I contacted the PayPal team and they said things were fine on their end. Can someone from the GAE team tell me what happened?  

[Brandon Wirtz]

Define “fine”  if you don’t get a response in 10 seconds it will fail on GAE.   I’ve run in to this a lot.  PayPal often takes up to 30 seconds to gen a response, and on GAE that means the user gets an error of some sort.

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[Nischal Shetty]

It's not the 30 second problem. This problem existed for a few hours. Paypal servers were working fine with no lag. I could access them from my local machine.

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-Nischal

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