App Engine Production Issues

PandaSuit

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Jul 4, 2011, 4:35:11 PM7/4/11

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I have reported two production issues on the App Engine issue tracker in the past and weeks later have not received any official response or even acknowledgment.

Is it useless to report issues on the issue tracker? Do production issues even get looked at if they don't have a ton of stars?

milosh zorica

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Jul 4, 2011, 4:37:34 PM7/4/11

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google doesn't offer that good support for plenty of products / services

reporting is good anyways. but don't expect too much

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Johan Euphrosine (Google)

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Jul 4, 2011, 5:25:22 PM7/4/11

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Hi PandaSuit,

Please link those issue and put me in cc: I will take a look at them.

PandaSuit

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Jul 4, 2011, 6:52:37 PM7/4/11

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Hello Johan, thanks for taking a look.

I think this one might actually be resolved but it has been very intermittent so it is hard to say:
http://code.google.com/p/googleappengine/issues/detail?id=5158

This one definitely has not been resolved:
http://code.google.com/p/googleappengine/issues/detail?id=5244

On Monday, 4 July 2011 14:25:22 UTC-7, Johan Euphrosine (Google) wrote:

Hi PandaSuit,

Please link those issue and put me in cc: I will take a look at them.

Johan Euphrosine

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Jul 5, 2011, 6:28:11 AM7/5/11

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Hi PandaSuit,

I updated both bug reports, and tagged them at NotRepeatable until you
give us more information.

Thanks in advance.

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Johan Euphrosine (proppy)
Developer Programs Engineer
Google Developer Relations

PandaSuit

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Jul 5, 2011, 2:27:32 PM7/5/11

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Issue 5244 appears to only be affecting my single application (mediacooler-app).

I have your unit test running on my app and the host test fails every time.

- Bryce

Johan Euphrosine

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Jul 6, 2011, 8:03:06 AM7/6/11

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Updated the issue with a workaround, this should work as expected now.

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PandaSuit

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Jul 7, 2011, 1:37:06 PM7/7/11

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It is working for me now. Thanks for looking into this Johan.

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