a single email account?

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ffa

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May 20, 2012, 5:01:41 PM5/20/12
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for email_comment_replies and email_dropbox, may I use a single email address? I am checking to make sure fat free crm will be able to differentiate between comment replies and the dropbox when using the same email address inbox.

Nathan Broadbent

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May 21, 2012, 4:52:12 AM5/21/12
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Hi there,

It is best to use 2 different email addresses, since the code does not currently support using a single address. Some work would be required to allow a single address, and it is theoretically possible, but it would need to be bulletproof since you would never want one of your internal comments to be accidentally mailed out to a lead.

So the answer is - please use two email addresses for now (e.g. rep...@domain.com and dro...@domain.com), but we can work on the single address idea if it is more convenient.


Thanks,
Nathan B 

On Mon, May 21, 2012 at 9:01 AM, ffa <ako...@mindboxstudios.com> wrote:
for email_comment_replies and email_dropbox, may I use a single email address? I am checking to make sure fat free crm will be able to differentiate between comment replies and the dropbox when using the same email address inbox.

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ffa

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May 22, 2012, 1:11:08 AM5/22/12
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understood and thank you.


On Monday, May 21, 2012 1:52:12 AM UTC-7, nathan.f77 wrote:
Hi there,

It is best to use 2 different email addresses, since the code does not currently support using a single address. Some work would be required to allow a single address, and it is theoretically possible, but it would need to be bulletproof since you would never want one of your internal comments to be accidentally mailed out to a lead.

So the answer is - please use two email addresses for now (e.g. rep...@domain.com and dro...@domain.com), but we can work on the single address idea if it is more convenient.


Thanks,
Nathan B 
On Mon, May 21, 2012 at 9:01 AM, ffa wrote:
for email_comment_replies and email_dropbox, may I use a single email address? I am checking to make sure fat free crm will be able to differentiate between comment replies and the dropbox when using the same email address inbox.

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ffa

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May 22, 2012, 7:56:41 PM5/22/12
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Does ffcrm:dropbox:setup and ffcrm:dropbox:run also handle comment replies?


On Monday, May 21, 2012 1:52:12 AM UTC-7, nathan.f77 wrote:
Hi there,

It is best to use 2 different email addresses, since the code does not currently support using a single address. Some work would be required to allow a single address, and it is theoretically possible, but it would need to be bulletproof since you would never want one of your internal comments to be accidentally mailed out to a lead.

So the answer is - please use two email addresses for now (e.g. rep...@domain.com and dro...@domain.com), but we can work on the single address idea if it is more convenient.


Thanks,
Nathan B 
On Mon, May 21, 2012 at 9:01 AM, ffa wrote:
for email_comment_replies and email_dropbox, may I use a single email address? I am checking to make sure fat free crm will be able to differentiate between comment replies and the dropbox when using the same email address inbox.

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Steve Kenworthy

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May 22, 2012, 10:16:58 PM5/22/12
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No it doesn't.

See instead:
  • rake ffcrm:comment_replies:run         # Run comment inbox crawler and process incoming emails
  • rake ffcrm:comment_replies:run:dry     # [Dry run] - Run comment inbox crawler and process incoming emails
  • rake ffcrm:comment_replies:setup       # Set up comment inbox based on currently loaded settings
Regards,
Steve

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Steve Kenworthy

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Jan 30, 2013, 11:38:57 PM1/30/13
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I can't see any reason why that shouldn't work... it's an interesting idea.

Why not try it out, give it a go and let us know.

Regards,
Steve

On Thu, Jan 31, 2013 at 6:18 AM, <dan...@amoe.ba> wrote:
Couldn't you in theory use a single mail account, configuring the incoming messages to go to folders based on some rule?

I'm trying to avoid double-paying for two Google Accounts. But I realize that you can use +'s for a google account email address.

For instance, I can configure the following filters:


... and then configure fat free CRM to check those specific folders via the scan_folder option.

Do you see any reason this approach wouldn't work? And, it'll save me all of $5/month ;-)

Regards,
Daniel


On Tuesday, May 22, 2012 7:16:58 PM UTC-7, Steve Kenworthy wrote:
No it doesn't.

See instead:
  • rake ffcrm:comment_replies:run         # Run comment inbox crawler and process incoming emails
  • rake ffcrm:comment_replies:run:dry     # [Dry run] - Run comment inbox crawler and process incoming emails
  • rake ffcrm:comment_replies:setup       # Set up comment inbox based on currently loaded settings
Regards,
Steve

On Wed, May 23, 2012 at 7:56 AM, ffa <ako...@mindboxstudios.com> wrote:
Does ffcrm:dropbox:setup and ffcrm:dropbox:run also handle comment replies?


On Monday, May 21, 2012 1:52:12 AM UTC-7, nathan.f77 wrote:
Hi there,

It is best to use 2 different email addresses, since the code does not currently support using a single address. Some work would be required to allow a single address, and it is theoretically possible, but it would need to be bulletproof since you would never want one of your internal comments to be accidentally mailed out to a lead.

So the answer is - please use two email addresses for now (e.g. rep...@domain.com and dro...@domain.com), but we can work on the single address idea if it is more convenient.


Thanks,
Nathan B 
On Mon, May 21, 2012 at 9:01 AM, ffa wrote:
for email_comment_replies and email_dropbox, may I use a single email address? I am checking to make sure fat free crm will be able to differentiate between comment replies and the dropbox when using the same email address inbox.

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dan...@amoe.ba

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Mar 11, 2013, 7:19:35 PM3/11/13
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In fact it works just fine. I'm successfully able to use a single Google Apps account for both Dropbox & Reply-To emails. What I did was configure two filters to:

1. Assign a label (i.e. "dropbox" or "replies")
2. Skip the Inbox
3. In the "Has the words" section of the filter capture the address with deliveredto:<email>. For instance, I used crm+d...@domain.com and crm+r...@domain.com

Then enable IMAP access and in FFCRM I use the normal user/password but put the "address" as crm+d...@domain.com,and use the :scan_folder option. Works like a charm.

Regards,
Daniel

Steve Kenworthy

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Mar 11, 2013, 10:14:40 PM3/11/13
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Neat!
Will remember that for the future. :)

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