SMTP mail Vs Support Mail

[Gowrav]

Hi,
There are two email logins asked..
One is for SMTP (Outgoing server) and one is for POP3 (support system)

Now which email id will be used to answer support emails ...

I want every email to go from email defined in SMTP login
while support email should be replied from the support email only ..
is this the same implementation done ...

[an...@iwebnotes.com]

Hi,

Currently, same SMTP settings are used for all outgoing emails including support ticket.

Regards,

Anand Doshi

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[Gowrav]

If my email setting is
x...@xavoc.com
and

a user has email account on gmail then any email sent is going with user's email id signature ie x...@gmail.com and gmail is reporting that

This message may not have been sent by: gowravvi...@gmail.com

so if setted this email should go from company's email id provided to customer.

On Tuesday, 25 December 2012 14:54:59 UTC+5:30, Anand Doshi wrote:

Hi,

Currently, same SMTP settings are used for all outgoing emails including support ticket.

Regards,

Anand Doshi

On Tue, Dec 25, 2012 at 2:39 PM, Gowrav <gowravvi...@gmail.com> wrote:

Hi,
There are two email logins asked..
One is for SMTP (Outgoing server) and one is for POP3 (support system)

Now which email id will be used to answer support emails ...

I want every email to go from email defined in SMTP login
while support email should be replied from the support email only ..
is this the same implementation done ...

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