Reuse content only returns 1 contentlet when 20+ exist in normal Content tab query in 1.9.5

[Joel Goodman]

Version: 1.9.5

I've been having an issue on one of my content structures for the past couple weeks. Basically if I go to reuse content, only one contentlet returns on search (the same 1 piece of content). If I go to the Content tab, that structure returns all 20+ contentlets that exist on the site.

If I use the Query tool it also returns all of the contentlets. I'm not sure what to do. I have already:

• Cleared caches
• Reindexed the structure
• Checked host settings (all are saved to System Host and I'm logged in as an admin)
• Republished all content items
• Checked for random characters and other content issues
• Talked in the IRC forums about it
• Cleared the h2db cache manually

If anyone has thoughts, I'd appreciate it. Here's a visual:

[Jason Tesser]

sounds like a permission issue

Thanks,
Jason Tesser
dotCMS Director, Support Services
1-305-858-1422

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[Joel Goodman]

Yeah, except I'm logged in as CMS Admin and have reset all of the permissions multiple times.

[Joel Goodman]

I'm logged in as CMS Admin and I've reset the permissions numerous times. Nothing has worked so far. I've done individual permissioning on the structure and cascaded them. I've reset them. Nothing. Just that one contentlet displays, the same one, and none of the others.

Except in Content search tab and queries.

[Maria Ahues Bouza]

That's pretty weird. I don't have many ideas but maybe try clearing the cache?

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[Joel Goodman]

Yeah... I've done that a few times, including manually removing h2db. Doesn't help it seems.

[Maria Ahues Bouza]

Joel,

I'm sorry I don't know what else to recommend other than getting on
the phone with someone from our support team.

-Maria

On Fri, May 25, 2012 at 1:31 PM, Joel Goodman <asilen...@gmail.com> wrote:
> Yeah... I've done that a few times, including manually removing h2db.
> Doesn't help it seems.
>

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[Jason Tesser]

I think the problem is the Medium field.

That is the difference. In the content search it is not passing a
value but in the ReUse it is selecting the default value. I think that
is your difference.

Thanks,
Jason Tesser
dotCMS Director, Support Services
1-305-858-1422

[Joel Goodman]

@Jason I've changed the medium field value and it still only returns that one content. The one that shows up has a Medium value of "story" like most of the others, yet it still shows up with "none" is the selected value.

[Joel Goodman]

This has also worked perfectly for the past 9 months.

[Jason Tesser]

humm i am just thinking that the value of the select is probably the
difference between it and the other 19

Thanks,
Jason S. Tesser
Director, Support Services
dotCMS, Inc.
T: 305.858.1422 x7003
http://twitter.com/dotCMS
www.dotcms.com

[Joel Goodman]

Yeah... I thought that might be the case too, however all but 5 others have a value of "story" (the "none" is auto-inserted by dotCMS, the structure only has "story" or "video" in the select field).

[Jason Tesser]

maybe this started for you with 1.9.5? If so this pull is AJAX maybe
some JS is cached? I am sure you cleared browser cache but is there a
proxy on campus that could cache the JS?

Thanks,
Jason S. Tesser
Director, Support Services
dotCMS, Inc.
T: 305.858.1422 x7003
http://twitter.com/dotCMS
www.dotcms.com

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[Joel Goodman]

That's a thought... I'll check.