Is there such a open source django project?

[James Deng]

Hi all,

I have a case to manage my staff for customer support, basically I need a time based schedule table. the point is that we need to know WHO at WHEN should take care of WHICH customer, we should be able to input a bunch of support schedule, and get a simple view of it. 

So my question is, is there any existing django project/module to use before I rush to develop it myself?

Thanks a lot!

BRs//James

[Marcos Moyano]

If there is, this is a good place to look for it: http://djangopackages.com/

Marcos

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[Timothy Makobu]

Or just use a ticketing system like Mantis

[development]

hello James,

your options are:
1) find such a django-app.
2) develop it on your own.
3) if you are not depending on web-browsers -> you are looking for a kind of resource planner - as you are python related - you could check out http://www.tryton.org/ ERP system.
-> its open source - easy to use, stable and able to plan employee resources besides other ERP procedures.
Users do login via a client side application.

Regards,
Raphael
http://develissimo.com

[Lee Hinde]

I found this -  https://github.com/glamkit/glamkit-eventtools last time I looked for a scheduling app.

[Mario Gudelj]

There is an app called django-helpdesk. Can't lookup the link for you but you should be able to google it

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[Daniel Sokolowski]

We used django-helpdesk however it does not include scheduling, perhaps the latest version does and it would make a great starting point – extend the wheel rather then re-invent it  

 

Link: https://github.com/rossp/django-helpdesk/

 

From: Mario Gudelj

Sent: Tuesday, April 17, 2012 6:47 PM

To: django...@googlegroups.com

Subject: Re: Is there such a open source django project?

 

There is an app called django-helpdesk. Can't lookup the link for you but you should be able to google it

On 18/04/2012 1:18 AM, "Lee Hinde" <leeh...@gmail.com> wrote:

On Tue, Apr 17, 2012 at 3:12 AM, James Deng <jtd...@gmail.com> wrote:

Hi all,

 

I have a case to manage my staff for customer support, basically I need a time based schedule table. the point is that we need to know WHO at WHEN should take care of WHICH customer, we should be able to input a bunch of support schedule, and get a simple view of it.

 

So my question is, is there any existing django project/module to use before I rush to develop it myself?

 

 

I found this -  https://github.com/glamkit/glamkit-eventtools last time I looked for a scheduling app.

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Daniel Sokolowski
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