CRM like / email thread functionality for Users

[Alexander Todorov]

Hi folks,
I'm looking for an application/module to achieve the following functionality:

1) Be able to send email (via send_email) to a specific User of my site
2) Record what was sent and when
3) Be able to capture incoming replies and record them
4) Route the incoming reply to an admin.

Ideally 2/3 can be tracked via some custom email header and sent to/from a general address and all the communication can be via standard email tools.

This functionality is present in many issue tracking and CRM systems. I need something light weight to integrate with the current Django install. I don't want to setup a full-blown CRM solution for this. Can you point me to any packages/projects?


Thanks,
Alex

[m1chael]

I've done something similar with using Postfix and having postfix
deliver to a local python script

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[Russell Keith-Magee]

You might have some luck with Lamson:

http://lamsonproject.org

It's a mail server written in Python, but it's got an API that makes it easy to set up triggers/filters when mail arrives.

Yours,

Russ Magee %-)