On 2017-12-29 17:13, Harry Newton wrote:
>
> 1. Apple never tests any of their products in the real world
> 2. Apple makes the users do their testing for them
Pray tell, how do you do such tests and how long do they last? Do Apple,
Samsung, Google and all the others delay their product launches for 1
year so a few customers in the "real world" can test it?
No. A few prototypes are built, distributed internally for testing, and
then prodyction ramps up, couple months later, product launch made with
deliveries startting a few weeks from that point.
There is simply no way to field test a product for a whole year before
launch. For one thing, the field test would be the launch and everyone
in the real workd would leak the specs for new phone so competitors
could then introduce their phones during the field test period , beating
Apple to the market with those features.
Note: Samsung didn't test its fire starter feature in its Note 7 product
and it found out the hard way that it would be activated at the wrong
time and wrong place.
However, one expects the company to learn from experience with previous
products. Apple learned from the iPhone 6's weak bezel and strenghetened
it for the 6s. But at that time, the 6 had not yet exhibit the cold
weather shutdown because less than a year old so there was no mistake to
learn from.
Apple also made sweet deals to carriers to offer free upgrades to the 6
because that costed less than fixing the deffective screen (and the
upcoming battery problems).
It can be argued however that Apple engineers would know from experience
that peak power draw from batteries drops by x% with each year, and y%
when temperature drops. They would also know the peak power draw from
the components the include in the next iPhone, so SHOULD have known that
after one year, when in cold, that iPhone might try to draw more power
than battery can supply, causing voltage to drop and phone reacts by
shutting down.
Note that after a shutdown, the phone should NOT have gone into "plug me
in" mode because once power draw had stopped, voltage level should go
right back up.
So yes, Apple SHOULD have known about it as they designed the 6s. And
should have known about it as thei designed the 7 and has known about it
when the 8 came out since 0 montsh before, they had a recall for the 6s
batteries due to cold weather shutdown.
But this has nothing to do with field testing for 1 year in the "real
world" , it has everything to do with proper engineering of the power
consumption vs power production sides of the phone. (which had been done
for the 5s which didn't shutdown in cold).
Note: the taptic engine takes up a LOT of space in a phone, which
reduces battery size and pushed apple to remove earphone plug.
> Essentially, of all mobile devices on the planet that have batteries, only
> these specific Apple devices required a secret, permanent, and drastic CPU
> slowdown (to *half* the original speeds!).
All lithium ion batteries degrade over time. The chemistry inside the
battery slowly consumes itself. The trick is to size the batteries such
that they still provide enough power for at least 2 years, including
when unit is cold.
GM has an 8 year warrantee on its electric car batteries. But it doesn't
garantee that your autonomy will remain the same as on day 1 during
those 8 years.
And in fact, in cold weather, the displayed autonomy is reduced by quite
a bit at first ubtil the battery heaters kick in. (yes, electric cars
have electric heaters to keep batteries warm).
> In reality, it's clear to all but to the Apple Apologists, that Apple
> didn't test the product and when the user testing showed that the battery
> was the wrong battery for the phone,
Not a question of testing. It's a question of engineering the phone to
have the right size fo battery to survive at least 2 years with an
ability to suplly peak current even in cold.
Apple compromised battery size to fit the taptic engine for instance.
> Apple uses the words 'chemically aged' to mask the fact that only their
> phones, and only certain of their phones, are in need of a warranty repair
> that they weren't willing to do.
Warrantee replacement of 6s batteries started last november as I recall
(or december). I was under impression they would be "fixed" batteries,
but they were identical and also starting to fail a year later. The
difference is that along with that recall, Apple also updated IOS 10 to
collect info on battery and shutdowns and now, we learn to also throttle
CPU to prevent current peaks from CPU (but not from camera).
> *Apple avoided warranty repairs by secretly masking the problem.*
No. They provided warrantee change of battery last year. AND provided
software fix to help prevent shutdowns without warning.
The throttling of the CPU was not documented so this was not transparent
and honest. And the news have caugfht up and Apple now has to fix its image.
This may present a serious headache to Jony Ive when marketing tells him
needs to include bigger batteries in the phone and can't continue to
make them thinner.