What's interesting is that the meeting is actually created. So the next time I refresh my app interface, I am able to join the meeting. But creating always returns error 500.
I did remove bbb-demo when I first upgraded thanks to the new advice provided by bbb-conf. I thought that might have been the cause, so I reinstalled bbb-demo. The problem remains.
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On Tue, Mar 6, 2012 at 5:13 PM, Andrew Ensley <awen...@gmail.com> wrote:
> Great work as always!
>
> I am having an issue now with the API that I didn't have before. Now, the
> create API call fails 100% of the time with an Internal Server Error 500. I
> do not have this issue with any other API calls, although I'm only using the
> create, join, and getMeetingInfo calls right now.
>
> Here are the parameters I'm specifying for my create calls:
>
> name (user's full name, only letters and spaces in my test scenarios)
> meetingID (letters, numbers, and underscores only)
> attendeePW (letters and numbers only)
> moderatorPW (letters and numbers only)
> voiceBridge (random number between 70000 and 79999)
> welcome (letters, spaces, newlines, and one comma)
> logoutURL (fully qualified URL)
>
> What's interesting is that the meeting is actually created. So the next time
> I refresh my app interface, I am able to join the meeting. But creating
> always returns error 500.
>
> I did remove bbb-demo when I first upgraded thanks to the new advice
> provided by bbb-conf. I thought that might have been the cause, so I
> reinstalled bbb-demo. The problem remains.
>
> I'd be happy to provide further log information, etc. I just didn't know
> where to look.
>
Thanks for giving us access to your server. The problem was that
demo.war did not deploy properly. We've seen this a few times and
it should have warned you when you ran bbb-conf --check
We just did "touch demo.war" to have tomcat auto-deploy it.
Please test again and let us know if it works for you now.
Richard
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On Wed, Mar 7, 2012 at 11:10 AM, Andrew E <awen...@gmail.com> wrote:
> Hi Richard,
>
> Thank you for your help. Unfortunately, I'm still getting the HTTP 500
> Internal Server Error only when using the create api call.
>
> Should I restart the server?
Did you restart the server? I go to
http://<your-server>/demo/demo1.jsp and it's working fine.
Richard
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On Wed, Mar 7, 2012 at 11:19 AM, Richard Alam <ritz...@gmail.com> wrote:
> Hi,
>
> On Wed, Mar 7, 2012 at 11:10 AM, Andrew E <awen...@gmail.com> wrote:
>> Hi Richard,
>>
>> Thank you for your help. Unfortunately, I'm still getting the HTTP 500
>> Internal Server Error only when using the create api call.
>>
>> Should I restart the server?
>
> Did you restart the server? I go to
> http://<your-server>/demo/demo1.jsp and it's working fine.
Weird...works on Firefox but not on Chrome. Can you please try with
different browsers?
Richard
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>
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It turns out the new Default Presentation feature (and my modification of it) was the culprit. Deleting the value of:beans.presentationService.defaultUploadedPresentation=
in:
/var/lib/tomcat6/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties
was causing it. I apologize for not bringing that modification up. I had forgotten I made it. Is there a correct way to not have a default presentation for meetings? We don't have any use for that particular feature.
Again, great work on beta 4!
Andrew
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