error setting up bbb-record-core

[ismael]

Hi all

I'm trying to set up BBB 0.8 on ubuntu 10.04 and in the step "sudo apt-get install bigbluebutton"

I get the following error: (I have copied the "/etc/apt/sources.list" and run update) - I had some issues with installing ruby via the script and with gem and sudo gem but I have resolved that. However, I had to install latest version of ruby and gem

ruby 1.9.3p194 and gem 1.8.24

Setting up bbb-record-core (0.80ubuntu104) ...

/home/qasid/.rvm/rubies/ruby-1.9.3-p194/lib/ruby/site_ruby/1.9.1/rubygems/dependency.rb:247:in `to_specs': Could not find god (>= 0) amongst [bigdecimal-1.1.0, io-console-0.3, json-1.5.4, minitest-2.5.1, rake-0.9.2.2, rdoc-3.9.4] (Gem::LoadError)

from /home/qasid/.rvm/rubies/ruby-1.9.3-p194/lib/ruby/site_ruby/1.9.1/rubygems/dependency.rb:256:in `to_spec'

from /home/qasid/.rvm/rubies/ruby-1.9.3-p194/lib/ruby/site_ruby/1.9.1/rubygems.rb:1231:in `gem'

from /home/qasid/.rvm/gems/ruby-1.9.3-p194/bin/god:18:in `<main>'

from /home/qasid/.rvm/gems/ruby-1.9.3-p194/bin/ruby_noexec_wrapper:14:in `eval'

from /home/qasid/.rvm/gems/ruby-1.9.3-p194/bin/ruby_noexec_wrapper:14:in `<main>'

invoke-rc.d: initscript bbb-record-core, action "start" failed.

dpkg: error processing bbb-record-core (--configure):

 subprocess installed post-installation script returned error exit status 1

dpkg: dependency problems prevent configuration of bbb-playback-slides:

 bbb-playback-slides depends on bbb-record-core; however:

  Package bbb-record-core is not configured yet.

dpkg: error processing bbb-playback-slides (--configure):

 dependency problems - leaving unconfigured

dpkg: dependency problems prevent configuration of bbb-config:

 bbb-config depends on bbb-playback-slides; however:

  Package bbb-playback-slides is not configured yet.

dpkg: error processing bbb-config (--configure):

 dependency problems - leaving unconfigured

dpkg: dependency problems prevent configuration of bigbluebutton:

 bigbluebutton depends on bbb-config; however:

  Package bbb-config is not configured yet.

dpkg: error processing bigbluebutton (--configure):

 dependency problems - leaving unconfigured

No apport report written because the error message indicates its a followup error from a previous failure.

                                                                                                          No apport report written because the error message indicates its a followup error from a previous failure.

                                                                                          No apport report written because MaxReports is reached already

                              Errors were encountered while processing:

 bbb-record-core

 bbb-playback-slides

 bbb-config

 bigbluebutton

E: Sub-process /usr/bin/dpkg returned an error code (1)

[Fred Dixon]

Hi Ismael,

Can you post the errors you received trying to install the recommended versions of ruby.  

We've not tested BigBlueButton with later versions of ruby.  It should work, of course, but clearly it's not.   It looks like the gems are not installing.  Can you tell us the output of

   gem list

Also, are you behind a HTTP proxy.  If so, see

  http://code.google.com/p/bigbluebutton/wiki/InstallationUbuntu#Unable_to_install_gems

Regards,... Fred

-- 
BigBlueButton Developer

http://bigbluebutton.org/
http://code.google.com/p/bigbluebutton

BigBlueButton on twitter: @bigbluebutton

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[ismael]

Thanks Fred

I'm not being a proxy. However, my local IP is also mapped to an external IP via the firewall/switch

This is the output of gem list

*** LOCAL GEMS ***

builder (3.0.0)

bundler (1.1.5)

god (0.12.1)

hello (0.0.1)

rake (0.9.2.2)

rubygems-bundler (1.0.6)

rvm (1.11.3.5)

How would I re-create the errors with installing the ruby version you have in your tutorial?

Thanks

Ismael

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[ismael]

Hi Fred

I wonder if you any suggestions based on the information below?

Thanks

Ismael

[Fred Dixon]

Hi Ismael,

Are you using rvm?  RVM creates a ruby environment in your shell, but this environment is not propagated to the install scripts.  

Originally, we looked at using RVM to install ruby on a BigBlueButton server.  We need ruby to be available to init.d scripts and install scripts.  It looks like the gems you installed using RVM are available only to your account.

Can you uninstall ruby using RVM and try installing ruby again using the scripts provided in the installation instructions?

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