Employment Opportunity

[Laura Ros]

Senior Firm Trainer

 

Overview:

 

Under the direction and guidance of the Training & Development Manager, the Senior Firm Trainer is responsible for providing individual and group instruction on system applications and skill development (including soft skills training such as customer service, verbal & written communication, etc.), both in-person and remotely. Additional duties include, training course design and development, providing support to the IT Department during major technology upgrades, and other duties, responsibilities, and special projects as assigned.

 

Responsibilities:

 

• Deliver innovative and engaging classroom and webinar training sessions.
• Follow-up with clients after training in order to identify performance gaps, as well as define future learning opportunities.
• Develop and perform skills assessment of clients’ core technology skills.
• Assess training needs based upon organizational and business unit goals and prescribe appropriate learning solutions.
• Provide individuals and teams with advice regarding learning and development plans specific to their needs.
• Document training requests and collaborate with subject matter experts and/or clients to develop and define learning objectives.
• Manage the design, development and maintenance of internal training courses and other learning solutions (e.g., social media); with a focus on creating highly effective and engaging learning experiences that improve business performance.
• Collaborate on the development of elearning best practices and procedures for creating online courses using multiple authoring tools.
• Recommend areas for improvement to learning and development throughout the firm to achieve and deliver high quality services clients.
• Remain current on developments in training and instructional methodologies, including technology enhancements and make recommendations for program enhancements.
• Work on special projects and performs other job-related duties as identified by the Training & Development Manager.

Qualifications:

 

• A minimum of three years designing, developing and delivering technical or business skills training via traditional classroom or remote sessions in a law firm or other professional services environment.
• Advanced level technical skills and knowledge of legal applications.
• Ability to apply critical thinking and problem solving skills in all aspects of the position
• Ability to work in a team environment and be willing to lend support to other team members as needed
• Ability to apply formal processes of instructional design, including analysis, design, development, implementation and evaluation

 

 

Shannon Adams

Executive Director ~ Legal Technology

Davidson Technical Staffing

Direct Dial: (949) 225-6560  Toll Free: (866) 579-9616

Shanno...@davidsonstaffing.com

[Patric Thomas]

What is the location of the office and the firm?

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[Laura Ros]

I don't have the firm name bit position can be based at any I'd the following locations.

Downtown LA OC San Diego San Fran and a few more. If you are interested. Please call the recruiter. Her contact info is in the email.

Sent from my iPhone