Task without link

[emon...@lanogalera.biz]

For some users appear task as pending on pending task list but when trying to access some task dont have url_task how can I delete this task?

Cordially
Edgar Montoya

[Richard Manga]

Good morning Sir,

Are you using the default RunMyProcess "basket" task list or you built a custom report?

Could you also share some screenshots with us?

Regards,

Richard

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[Compras MP]

I am use the default RunMyProcess basket task list, in the first image the user cant select the mark item.

This thing happend when edit the process and reasign the task or step back.

 

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[Richard Manga]

Good morning Sir,

Thank you for your feedback.

Please could you give me your customer id? We will try to refresh the basket.

Regards,

Richard

To view this discussion on the web visit https://groups.google.com/a/runmyprocess.com/d/msgid/supportforum/CAN86GGx4QZo3CWnJj1vby_wL8Mj_fni47AZntnQ0KwMU8GxHLw%40mail.gmail.com.

[Edgar Montoya]

Its for all the users in the company @lanogalera.biz

To view this discussion on the web visit https://groups.google.com/a/runmyprocess.com/d/msgid/supportforum/CAJ6Gss856NueVgZSfRpdmcwPXf2iY58mHRU4BeMHgbdpKy659Q%40mail.gmail.com.

For more options, visit https://groups.google.com/a/runmyprocess.com/d/optout.

--

Edgar Montoya

Ing. Sistemas Computacionales

[Edgar Montoya]

ror...@lanogalera.biz

kra...@lanogalera.biz

jll...@lanogalera.biz

efr...@lanogalera.biz

edfr...@lanogalera.biz

lib...@lanogalera.biz

smont...@lanogalera.biz

mmo...@lanogalera.biz

maher...@lanogalera.biz

[emon...@lanogalera.biz]

Any Update?

El lunes, 12 de diciembre de 2016, 18:26:08 (UTC-7), Edgar Montoya escribió:
>" ror...@lanogalera.biz"
> "kra...@lanogalera.biz"
> "jll...@lanogalera.biz"
> "efr...@lanogalera.biz"
> "edfr...@lanogalera.biz"
> "lib...@lanogalera.biz"
> "smont...@lanogalera.biz"
> "mmo...@lanogalera.biz"
> "maher...@lanogalera.biz"
>
>
>
>
> 2016-12-12 16:55 GMT-07:00 Edgar Montoya <emon...@lanogalera.biz>:
>
> Its for all the users in the company @lanogalera.biz
>
>
>
>
> 2016-12-12 16:53 GMT-07:00 Richard Manga <rma...@runmyprocess.com>:
>
> Good morning Sir,
> Thank you for your feedback.
> Please could you give me your customer id? We will try to refresh the basket.
> Regards,
> Richard
>
>
>
>
> On Tue, Dec 13, 2016 at 12:50 AM, Compras MP <comp...@lanogalera.biz> wrote:
>
>
>
> I am use the default RunMyProcess basket task list, in the first image the user cant select the mark item.
>
>
> This thing happend when edit the process and reasign the task or step back.
>
>  
>
>
>
>
>
>

> 2016-12-12 16:31 GMT-07:00 Richard Manga <rma...@runmyprocess.com>:
>
>
>
> Good morning Sir,
> Are you using the default RunMyProcess "basket" task list or you built a custom report?
> Could you also share some screenshots with us?
> Regards,
> Richard
>
>
> On Tue, Dec 13, 2016 at 12:24 AM, <emon...@lanogalera.biz> wrote:
> For some users appear task as pending on pending task list but when trying to access  some task dont have url_task how can I delete this task?
>
>
>
> Cordially
>
> Edgar Montoya
>
>
>
> --
>
> Fujitsu - RunMyProcess
>
> ---
>
> You received this message because you are subscribed to the Google Groups "Fujitsu RunMyProcess Developer Community" group.
>

> To unsubscribe from this group and stop receiving emails from it, send an email to supportforum...@runmyprocess.com.

>
> To post to this group, send email to suppor...@runmyprocess.com.
>
> Visit this group at https://groups.google.com/a/runmyprocess.com/group/supportforum/.
>
> To view this discussion on the web visit https://groups.google.com/a/runmyprocess.com/d/msgid/supportforum/4acb6543-8acf-4dac-8a85-43a5142414de%40runmyprocess.com.
>
> For more options, visit https://groups.google.com/a/runmyprocess.com/d/optout.
>
>
>
>
>
>
>
>
>
> --
>
> Fujitsu - RunMyProcess
>
> ---
>
> You received this message because you are subscribed to a topic in the Google Groups "Fujitsu RunMyProcess Developer Community" group.
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>
> To post to this group, send email to suppor...@runmyprocess.com.
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> To view this discussion on the web visit https://groups.google.com/a/runmyprocess.com/d/msgid/supportforum/CAJ6Gss9ba9m2Sr2%3DJXyLZrWnTtoXyDG-yZg0AtR%3DV5B495hSeg%40mail.gmail.com.
>
> For more options, visit https://groups.google.com/a/runmyprocess.com/d/optout.
>
>
>
>
>
> --
>
>
>
>
>
>
>
>
>

> --
>
> Fujitsu - RunMyProcess
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>
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[Murali]

Hi,

We have resolved the issue for the mentioned user accounts.
Please verify and confirm that everything is ok now?

Regards,
Murali
Fujitsu RunMyProcess Support

[emon...@lanogalera.biz]

I check today with the users and continue with the same issue

Cordially
Edgar Montoya

[Murali]

Hi,

Could you try clearing the browser cache and access the task basket with a fresh login.
Please share the results with a latest screenshot.

Regrds,
Murali
Fujitsu RunMyProcess Support

[Roberto Ortiz]

Hi,

 

We keep with the same problem we need your help to get the task basket clear of tasks already done.

 

Thanks

 

[emon...@lanogalera.biz]

HI!

I clear the browser cache as you request but dont fix the issue, at this moment the users have a lot of fake pending task .

Cordially
Edgar Montoya

[Richard Manga]

Good morning Sir,

All our apologizes for the inconvenience.

We are going to refresh your basket today.

I will inform you as soon as it is done.

If you have any other issue, please don't hesitate to contact us.

Regards,

Richard

Richard Manga Support & Training Manager RunMyProcess

rmanga@runmyprocess.com                    +33 (0) 1 75 77 51 82                           +33 (0) 6 74 75 01 24 3 rue de Gramont 75002, Paris, France. www.runmyprocess.com

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[emon...@lanogalera.biz]

Ok Thanks