Error saving documents

[braul.r...@gmail.com]

Dear
I have the following problem

Attached image

Happened when I was working with the file, a web interface also had problems but delete the screen and create another.
And I can not do it with the script

[Ankita Shrinath]

Hi there,

Their might be some reasons-

1. Have you check your uploaded file(.js) on console? May be file has some issues such as file is not well structured or corrupted.  

2. Have you tried with different browser. Sometimes old cache files creating problems.

3. Are you facing problem with this specific file or other files also.

4.Please check your profile(user/admin).

 

If you are still facing issue.Kindly share your file.

Please feel free to ask

 

Regards,

Ankita 

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[Raul Rodríguez Catalán]

1.  the code in file is ok, i thank it got corrupted when i save 

2. Yes, whitout solution 

3. Whit all document 

4. I am admin 

The Ide, has been in trouble since yesterday,  create copy Of file when saving

[Ankita Shrinath]

Hi there,

We are facing platform slowness due to MongoDB issue.

If still you are facing same issue please share your Account ID with us.

If you have any further query, please feel free to contact us.

Regards,

Ankita

[Raul Rodríguez Catalán]

Acountid :111521424961865734

I need solution,

The file is necessary for the application

[braul.r...@gmail.com]

Ankita

I see, The allusive file has been repaired.

the platform
Is it to work now?

Regards,
Raúl

[Ghanshyam Mule]

Hi Raúl,

There was an updation one of the Mongodb server.We were facing slowdowns in portal. 

Now the portal is working fine.

If you are still facing problem, please feel free to contact us.

Thanks & Regards,

Ghanshyam Mule

Fujitsu RunMyProcess Support

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[Richard Manga]

Good morning Sir,

13th of January, we were facing a small performance issue.

We sent a communication to all our customers regarding this issue.

Please could you confirm that everything is ok now?

Regards,

Richard

Richard Manga Support & Training Manager RunMyProcess

rmanga@runmyprocess.com                    +33 (0) 1 75 77 51 82                           +33 (0) 6 74 75 01 24 3 rue de Gramont 75002, Paris, France. www.runmyprocess.com

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[Raul Rodríguez Catalán]

Good morning Richard

At moment everything good

--

Byron Raúl Rodríguez Catalán

Consultor TI

Tel. 81767791

braul.r...@gmail.com

[raul.ro...@seidor.cl]

The same thing happened again, please help
it is urgent

[Dipen Raval]

Hi Raul, 

We will look in to it at once and reply it in due course of time. 

Do feel free to contact us should you have any further queries. 

Regards, 

Dipen Raval 

RunMyProcess Support 

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[Raul Rodriguez]

It is very necessary that this is solved, it generates many problems

https://live.runmyprocess.com/pub/111521424961865734/file/0c4b0b90-7078-11e6-95b0-02b3a23437c9/HelperViewRMP.js

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[Raul Rodriguez]

We finally decided to create a new file to reference them in the different web interfaces and to upload to the different environments