Spreadsheet Login not working

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as...@avanxo.com

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Jun 5, 2014, 5:53:41 PM6/5/14
to suppor...@runmyprocess.com
Hi,
i have a problem with my spreadsheets login process, when it starts, the status change to "waiting" and does not make anything more. i'm sure the credential data are the correct. Why happen this? and no error is shown. The problem is described on the attached image.
Regards!
errorPRocess.jpg

Gareth Thiveux

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Jun 5, 2014, 6:14:17 PM6/5/14
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Hi Angel,

Platform performance is deteriorated and issue is currently under investigation.
We'll keep you posted as soon as we've got more news and service is about to be back.


Sorry for any inconvinience,

Regards,

Customer Solutions Engineer
 Fujitsu RunMyProcess
3 rue de Gramont, 75002 Paris - France

     


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as...@avanxo.com

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Jun 5, 2014, 6:42:59 PM6/5/14
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Hi Gareth,


Thank you, i'll be waiting for your answer.

Regards!










On Thursday, June 5, 2014 5:14:17 PM UTC-5, Gareth Thiveux wrote:
> Hi Angel,
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> Platform performance is deteriorated and issue is currently under investigation.
> We'll keep you posted as soon as we've got more news and service is about to be back.
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> Sorry for any inconvinience,
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> Regards,
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> Gareth THIVEUX
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> Customer Solutions Engineer
>  Fujitsu RunMyProcess
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> 3 rue de Gramont, 75002 Paris - France
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> website : Fujitsu RunMyProcess
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Dimitri MELCHIOR Pro

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Jun 5, 2014, 8:38:49 PM6/5/14
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Hi Asoto,

Indeed, we got some performances problems but it should be up again.

I hope that problems are fixed on your side.

We apologize for the inconvenience.

Best regards.

--

Dimitri MELCHIOR

PreSales Consultant

     
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jess...@gmail.com

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Mar 3, 2015, 5:59:38 AM3/3/15
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Hi,

I'm trying to use a connector login spreadsheet and I have issue, attach a images with my configuration and with error.

The login and password are correct, for this reason I'dont understand the error. I need a little help.

Thanks and regards
Configuration1.png
Configuration2.png
Configuration3.png
Result.png

Tejas Laddha

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Mar 5, 2015, 3:19:43 AM3/5/15
to suppor...@runmyprocess.com
similar Case on Support: [supportforum:4979] Problem with Add to Spreadsheet. It has already been answered there.

Best Regards,
Tejas Laddha

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