Full Internet Outage for GOISD: Charter/Spectrum Network Maintenance Monday 10/24 at 12AM EDT until 10/24 6AM EDT

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Oct 21, 2022, 1:50:58 PM10/21/22
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RT Ticket Number: 292072
REMC1 Internet service issue
Date/Time started: Monday 10/24/2022 12:00:00AM EDT
Estimated date/time of resolution: Monday 10/24/2022 06:00:00AM EDT

Description: Charter/Spectrum internal network device software update maintenance

Member Impact: All GOISD school districts and entities connected through GOISD school districts

Services Impact: Internet, All REMC1 Services including Voice Service

Comment: Charter/Spectrum will be doing software update maintenance on each of their devices in the GOISD region.

Each individual site should only experience a thirty (30) minute outage within the 12-6AM window as devices are updated and rebooted.
Thank you,
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