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remc...@remc1.org

Jan 28

Full Internet outage for DIISD MCISD DSISD 2-9-2021 1am EST

RT Ticket Number: 243951 REMC1 Internet service issue Date/Time started: Tuesday 2/9/2021 at 1am EST

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Full Internet outage for DIISD MCISD DSISD 2-9-2021 1am EST

RT Ticket Number: 243951 REMC1 Internet service issue Date/Time started: Tuesday 2/9/2021 at 1am EST

Jan 28

remc...@remc1.org

Jan 18

Update: Cancelled - Merit Fiber Maintenance Tuesday 1/19/21 1AM to 7AM EST Full Outage

Update: The Tuesday 1/29/21 maintenance at 1AM EST has been cancelled. Merit will reschedule at a

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Update: Cancelled - Merit Fiber Maintenance Tuesday 1/19/21 1AM to 7AM EST Full Outage

Update: The Tuesday 1/29/21 maintenance at 1AM EST has been cancelled. Merit will reschedule at a

Jan 18

remc...@remc1.org

Jan 5

CORRECTION - Merit Fiber Maintenance Tuesday 1/19/21 1AM to 7AM EST Full Outage

RT Ticket Number: 241752 REMC1 Internet service issue Date/Time started: 1AM EST Tuesday 1/19/21

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CORRECTION - Merit Fiber Maintenance Tuesday 1/19/21 1AM to 7AM EST Full Outage

RT Ticket Number: 241752 REMC1 Internet service issue Date/Time started: 1AM EST Tuesday 1/19/21

Jan 5

remc...@remc1.org

Jan 5

Merit Fiber Maintenance Tuesday 1/1/19 1AM to 7AM EST Full Outage

RT Ticket Number: 241752 REMC1 Internet service issue Date/Time started: 1AM EST Tuesday 1/1/19

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Merit Fiber Maintenance Tuesday 1/1/19 1AM to 7AM EST Full Outage

RT Ticket Number: 241752 REMC1 Internet service issue Date/Time started: 1AM EST Tuesday 1/1/19

Jan 5

remc...@remc1.org

12/16/20

RESOLVED: Merit fiber splicing affecting MCISD and DSISD sites 12/15 10PM EST Repair date/time 12/16 1238AM

Update RESOLVED: The Merit maintenance has been completed as of 1237AM EST. All services have been

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RESOLVED: Merit fiber splicing affecting MCISD and DSISD sites 12/15 10PM EST Repair date/time 12/16 1238AM

Update RESOLVED: The Merit maintenance has been completed as of 1237AM EST. All services have been

12/16/20

remc...@remc1.org

12/15/20

Merit fiber splicing affecting MCISD and DSISD sites 12/15 10PM EST

RT Ticket Number: 240618 REMC1 Internet service issue Date/Time started: 10PM EST Tuesday 12/15

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Merit fiber splicing affecting MCISD and DSISD sites 12/15 10PM EST

RT Ticket Number: 240618 REMC1 Internet service issue Date/Time started: 10PM EST Tuesday 12/15

12/15/20

remc...@remc1.org

12/14/20

RESOLVED: Google

RT Ticket Number: 240406 REMC1 Network service issue Date/Time started: 12-14-2020 7AM Date/time of

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RESOLVED: Google

RT Ticket Number: 240406 REMC1 Network service issue Date/Time started: 12-14-2020 7AM Date/time of

12/14/20

remc...@remc1.org

12/14/20

RT Ticket Number: 240406 REMC1 Internet service issue Date/Time started: 12-14-2020 7AM Estimated

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RT Ticket Number: 240406 REMC1 Internet service issue Date/Time started: 12-14-2020 7AM Estimated

12/14/20

remc...@remc1.org

10/28/20

RESOLVED: Possible MISEN Fiber issue affecting DSISD and MARESA Districts as well as NMU EAN

RT Ticket Number: 237853 REMC1 Network service issue Date/Time started: 245PM EST 10/28 Date/time of

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RESOLVED: Possible MISEN Fiber issue affecting DSISD and MARESA Districts as well as NMU EAN

RT Ticket Number: 237853 REMC1 Network service issue Date/Time started: 245PM EST 10/28 Date/time of

10/28/20

remc...@remc1.org

10/28/20

Possible MISEN Fiber issue affecting DSISD and MARESA Districts as well as NMU EAN

RT Ticket Number: 237853 REMC1 Network service issue Date/Time started: 245PM EST 10/28 Estimated

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Possible MISEN Fiber issue affecting DSISD and MARESA Districts as well as NMU EAN

RT Ticket Number: 237853 REMC1 Network service issue Date/Time started: 245PM EST 10/28 Estimated

10/28/20

remc...@remc1.org

10/12/20

REMC1 Main Firewall Chassis Upgrade Tuesday 10/13

RT Ticket Number: 232968 and 232149 REMC1 Network service issue Date/Time started: 8PM Tuesday 10/13

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REMC1 Main Firewall Chassis Upgrade Tuesday 10/13

RT Ticket Number: 232968 and 232149 REMC1 Network service issue Date/Time started: 8PM Tuesday 10/13

10/12/20

Steve Kass, remcnetop4

7/28/20

Internet Service Disruption

REMC1 Internet service issue Date/Time started: 9:22 am Tuesday 7/28 Status: Resolved Description:

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Internet Service Disruption

REMC1 Internet service issue Date/Time started: 9:22 am Tuesday 7/28 Status: Resolved Description:

7/28/20

remc...@remc1.org

5/22/20

Internet outage for REMC1 Friday May 22 at 10:35AM EST - Resolved

RT Ticket Number: 222131 REMC1 Internet service issue Date/Time started: 1035AM Friday May 22

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Internet outage for REMC1 Friday May 22 at 10:35AM EST - Resolved

RT Ticket Number: 222131 REMC1 Internet service issue Date/Time started: 1035AM Friday May 22

5/22/20

remc...@remc1.org

5/6/20

RESOLVED: COMPLETE - Planned complete REMC1 outage on 8PM Tuesday May 5th - Main Firewall Replacement

RT Ticket Number: 212149 REMC1 Network service issue Date/Time started: 4/5/20 8pm EDT Date/time of

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RESOLVED: COMPLETE - Planned complete REMC1 outage on 8PM Tuesday May 5th - Main Firewall Replacement

RT Ticket Number: 212149 REMC1 Network service issue Date/Time started: 4/5/20 8pm EDT Date/time of

5/6/20

remc...@remc1.org

5/5/20

RESOLVED: GOISD-wide Network Outage

Update RESOLVED: Power has been restored to Bergland. REMC1 has confirmed network connectivity

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RESOLVED: GOISD-wide Network Outage

Update RESOLVED: Power has been restored to Bergland. REMC1 has confirmed network connectivity

5/5/20

remc...@remc1.org

5/5/20

GOISD-wide network outage

RT Ticket Number: 221031 REMC1 Network service issue Date/Time started: Tuesday May 5, 5am Estimated

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GOISD-wide network outage

RT Ticket Number: 221031 REMC1 Network service issue Date/Time started: Tuesday May 5, 5am Estimated

5/5/20

remc...@remc1.org

4/27/20

CRITICAL - Planned complete REMC1 outage on 8PM Tuesday May 5th - Main Firewall Replacement

RT Ticket Number: 212149 REMC1 Network service issue Date/Time started: 8pm Tuesday 5/5 Estimated

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CRITICAL - Planned complete REMC1 outage on 8PM Tuesday May 5th - Main Firewall Replacement

RT Ticket Number: 212149 REMC1 Network service issue Date/Time started: 8pm Tuesday 5/5 Estimated

4/27/20

remc...@remc1.org

2/4/20

REMC1 Scheduled for today 2/4 530pm Maintenance completed

RT Ticket Number: 211858 REMC1 Network service issue Date/Time started: 5:30pm EST Tuesday 2/4

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REMC1 Scheduled for today 2/4 530pm Maintenance completed

RT Ticket Number: 211858 REMC1 Network service issue Date/Time started: 5:30pm EST Tuesday 2/4

2/4/20

remc...@remc1.org

1/29/20

REMC1 Scheduled short internet and phone outage for Tuesday Feb 4th at 530PM EST

RT Ticket Number: 211858 REMC1 Internet service issue Date/Time started: 530PM EST 2/4 Estimated date

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REMC1 Scheduled short internet and phone outage for Tuesday Feb 4th at 530PM EST

RT Ticket Number: 211858 REMC1 Internet service issue Date/Time started: 530PM EST 2/4 Estimated date

1/29/20

remc...@remc1.org

1/28/20

RESOLVED: REMC1 Upgrade of MARESA Demarcation Switch at LRC

RT Ticket Number: 194103 REMC1 Network service issue Date/Time started: Tuesday 1/28/20 10:00PM EST

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RESOLVED: REMC1 Upgrade of MARESA Demarcation Switch at LRC

RT Ticket Number: 194103 REMC1 Network service issue Date/Time started: Tuesday 1/28/20 10:00PM EST

1/28/20

remc...@remc1.org

1/28/20

RESOLVED: Internet outage for REMC1 - Emergency maintenance

RT Ticket Number: 211858 REMC1 Internet service issue Date/Time started: 520pm Tuesday 1/28 Date/time

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RESOLVED: Internet outage for REMC1 - Emergency maintenance

RT Ticket Number: 211858 REMC1 Internet service issue Date/Time started: 520pm Tuesday 1/28 Date/time

1/28/20

remc...@remc1.org

1/28/20

Internet outage for REMC1 - Emergency maintenance

RT Ticket Number: 211858 REMC1 Internet service issue Date/Time started: 520pm Tuesday 1/28 Estimated

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Internet outage for REMC1 - Emergency maintenance

RT Ticket Number: 211858 REMC1 Internet service issue Date/Time started: 520pm Tuesday 1/28 Estimated

1/28/20

remc...@remc1.org

1/21/20

REMC1 Upgrade of MARESA Demarcation Switch at LRC

RT Ticket Number: 194103 REMC1 Network service issue Date/Time started: Tuesday 1/28/20 10:00PM EST

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REMC1 Upgrade of MARESA Demarcation Switch at LRC

RT Ticket Number: 194103 REMC1 Network service issue Date/Time started: Tuesday 1/28/20 10:00PM EST

1/21/20

Michael Richardson

1/14/20

Computer issues

We are having issues this morning with a key server that assists when computers boot to the network.

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Computer issues

We are having issues this morning with a key server that assists when computers boot to the network.

1/14/20

remc...@remc1.org

12/2/19

RESOLVED: Power outage/fiber outage

RT Ticket Number: 210061 REMC1 Network service issue Date/Time started: Sunday, Dec 1 11:30PM EST

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RESOLVED: Power outage/fiber outage

RT Ticket Number: 210061 REMC1 Network service issue Date/Time started: Sunday, Dec 1 11:30PM EST

12/2/19

remc...@remc1.org

12/2/19

Power outage/fiber outage

RT Ticket Number: 210061 REMC1 Network service issue Date/Time started: Sunday, Dec 1 11:30 Estimated

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Power outage/fiber outage

RT Ticket Number: 210061 REMC1 Network service issue Date/Time started: Sunday, Dec 1 11:30 Estimated

12/2/19

remc...@remc1.org

11/13/19

RESOLVED: Merit Customers Experiencing Connectivity Issues

RT Ticket Number: 208846 REMC1 Network service issue Date/Time started: 1:30PM EST 11/13/19 Date/time

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RESOLVED: Merit Customers Experiencing Connectivity Issues

RT Ticket Number: 208846 REMC1 Network service issue Date/Time started: 1:30PM EST 11/13/19 Date/time

11/13/19

remc...@remc1.org

11/13/19

Merit Customers Experiencing Connectivity Issues

RT Ticket Number: 208846 REMC1 Network service issue Date/Time started: 1:30PM EST 11/13/19 Estimated

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Merit Customers Experiencing Connectivity Issues

RT Ticket Number: 208846 REMC1 Network service issue Date/Time started: 1:30PM EST 11/13/19 Estimated

11/13/19

remc...@remc1.org

11/6/19

Incoming phone service issues

RT Ticket Number: 208305 REMC1 Voice service issue Date/Time started: Tuesday Nov 4, 11pm EST

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Incoming phone service issues

RT Ticket Number: 208305 REMC1 Voice service issue Date/Time started: Tuesday Nov 4, 11pm EST

11/6/19

remc...@remc1.org

11/5/19

REMC1 Main Firewall Emergency Upgrade at 5PM Eastern Time today 11/5 to patch Security Hole

RT Ticket Number: 208262 REMC1 Internet service issue Date/Time started: 5:00pm EST Tuesday 11/5

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REMC1 Main Firewall Emergency Upgrade at 5PM Eastern Time today 11/5 to patch Security Hole

RT Ticket Number: 208262 REMC1 Internet service issue Date/Time started: 5:00pm EST Tuesday 11/5

11/5/19

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