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remc...@remc1.org

Jan 30

Merit/MISEN Maintenance - MISEN Enable routing changes and test failover from Kingsford to Marquette - Wed 2-8-23 9PM EST

RT Ticket Number: 302469 REMC1 Network service issue Date/Time started: Wednesday 2/8 at 9PM EST

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Merit/MISEN Maintenance - MISEN Enable routing changes and test failover from Kingsford to Marquette - Wed 2-8-23 9PM EST

RT Ticket Number: 302469 REMC1 Network service issue Date/Time started: Wednesday 2/8 at 9PM EST

Jan 30

remc...@remc1.org

Jan 26

RESOLVED: Opus Hosted Websites Down - 2022-01-26

Update RESOLVED: As of 10:30am EST, all Opus hosted websites are back online. RT Ticket Number:

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RESOLVED: Opus Hosted Websites Down - 2022-01-26

Update RESOLVED: As of 10:30am EST, all Opus hosted websites are back online. RT Ticket Number:

Jan 26

remc...@remc1.org

Jan 26

Opus Hosted Websites Down - 2022-01-26

RT Ticket Number: 302147 REMC1 Network service issue Date/Time started: 2022-01-26 Estimated date/

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Opus Hosted Websites Down - 2022-01-26

RT Ticket Number: 302147 REMC1 Network service issue Date/Time started: 2022-01-26 Estimated date/

Jan 26

remc...@remc1.org

Jan 25

RESOLVED: Network Outage During Generator Replacement

RT Ticket Number: 279813 REMC1 Network service issue Date/Time started: 1/25/23 3:50PM EST Date/time

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RESOLVED: Network Outage During Generator Replacement

RT Ticket Number: 279813 REMC1 Network service issue Date/Time started: 1/25/23 3:50PM EST Date/time

Jan 25

remc...@remc1.org

Jan 25

RESOLVED: Opus Hosted Websites Down - 2022-01-25 Inbox

Update RESOLVED: All Opus Hosted District/Organization websites are back online as of 10:46am RT

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RESOLVED: Opus Hosted Websites Down - 2022-01-25 Inbox

Update RESOLVED: All Opus Hosted District/Organization websites are back online as of 10:46am RT

Jan 25

remc...@remc1.org

Jan 25

Opus Hosted Websites Down - 2022-01-25

RT Ticket Number: 302071 REMC1 Internet service issue Date/Time started: 2022-01-25 Estimated date/

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Opus Hosted Websites Down - 2022-01-25

RT Ticket Number: 302071 REMC1 Internet service issue Date/Time started: 2022-01-25 Estimated date/

Jan 25

remc...@remc1.org

Jan 19

REMC1 - 1/25 330PM EST - Core Networking/Server Room Generator Upgrade

RT Ticket Number: 279813 REMC1 Network service issue Date/Time started: Wednesday 1/25 at 330PM EST

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REMC1 - 1/25 330PM EST - Core Networking/Server Room Generator Upgrade

RT Ticket Number: 279813 REMC1 Network service issue Date/Time started: Wednesday 1/25 at 330PM EST

Jan 19

remc...@remc1.org

Jan 8

WARNING - Malicious Phishing email titled Salary and Merit compensation

RT Ticket Number: 300596 REMC1 Internet service issue Date/Time started: Saturday 1/7/2023 Estimated

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WARNING - Malicious Phishing email titled Salary and Merit compensation

RT Ticket Number: 300596 REMC1 Internet service issue Date/Time started: Saturday 1/7/2023 Estimated

Jan 8

remc...@remc1.org

12/14/22

RESOLVED: Charter / Spectrum Service Issues

Update RESOLVED: Charter / Spectrum resolved this UP regional issue between 1-2pm EST yesterday.

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RESOLVED: Charter / Spectrum Service Issues

Update RESOLVED: Charter / Spectrum resolved this UP regional issue between 1-2pm EST yesterday.

12/14/22

remc...@remc1.org

12/13/22

Charter / Spectrum Service Issues

RT Ticket Number: 298558 REMC1 Internet service issue Date/Time started: 2022-12-13 Estimated date/

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Charter / Spectrum Service Issues

RT Ticket Number: 298558 REMC1 Internet service issue Date/Time started: 2022-12-13 Estimated date/

12/13/22

remc...@remc1.org

10/21/22

Full Internet Outage for GOISD: Charter/Spectrum Network Maintenance Monday 10/24 at 12AM EDT until 10/24 6AM EDT

RT Ticket Number: 292072 REMC1 Internet service issue Date/Time started: Monday 10/24/2022 12:00:00AM

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Full Internet Outage for GOISD: Charter/Spectrum Network Maintenance Monday 10/24 at 12AM EDT until 10/24 6AM EDT

RT Ticket Number: 292072 REMC1 Internet service issue Date/Time started: Monday 10/24/2022 12:00:00AM

10/21/22

remc...@remc1.org

10/10/22

REMC1 Emergency Firewall Upgrade Today Monday 10/10 at 10pm Eastern

RT Ticket Number: 280106 REMC1 Internet service issue Date/Time started: Monday 10/10 at 10PM EST

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REMC1 Emergency Firewall Upgrade Today Monday 10/10 at 10pm Eastern

RT Ticket Number: 280106 REMC1 Internet service issue Date/Time started: Monday 10/10 at 10PM EST

10/10/22

remc...@remc1.org

10/7/22

[Netop] Full Internet Outage for GOISD: Charter/Spectrum Network Maintenance Monday 10/24 at 12AM EDT until 10/24 6AM EDT

RT Ticket Number: 292072 REMC1 Internet service issue Date/Time started: Monday 10/24/2022 12:00:00AM

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[Netop] Full Internet Outage for GOISD: Charter/Spectrum Network Maintenance Monday 10/24 at 12AM EDT until 10/24 6AM EDT

RT Ticket Number: 292072 REMC1 Internet service issue Date/Time started: Monday 10/24/2022 12:00:00AM

10/7/22

remc...@remc1.org

9/29/22

Norway Vulcan Schools Primary Link Upgrade Tuesday Oct 10/4 at 5pm CST

RT Ticket Number: 291227 REMC1 Internet service issue Date/Time started: Tuesday 10/4 at 5PM CST

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Norway Vulcan Schools Primary Link Upgrade Tuesday Oct 10/4 at 5pm CST

RT Ticket Number: 291227 REMC1 Internet service issue Date/Time started: Tuesday 10/4 at 5PM CST

9/29/22

remc...@remc1.org

8/25/22

Full Internet Outage for GOISD: Charter/Spectrum Network Maintenance Friday 9/9 at 12AM EDT until 9/9 6AM EDT

RT Ticket Number: 286130 REMC1 Network service issue Date/Time started: Friday 9/9 at 1200am EDT

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Full Internet Outage for GOISD: Charter/Spectrum Network Maintenance Friday 9/9 at 12AM EDT until 9/9 6AM EDT

RT Ticket Number: 286130 REMC1 Network service issue Date/Time started: Friday 9/9 at 1200am EDT

8/25/22

remc...@remc1.org

7/14/22

Warning (No outage) of REMC1 building planned electrical work and electrical outage - 8/4 late afternoon EST

RT Ticket Number: 283424 REMC1 Network service issue Date/Time started: Thursday 8/4/22 Time TBD

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Warning (No outage) of REMC1 building planned electrical work and electrical outage - 8/4 late afternoon EST

RT Ticket Number: 283424 REMC1 Network service issue Date/Time started: Thursday 8/4/22 Time TBD

7/14/22

remc...@remc1.org

6/27/22

Full Internet Rolling Outage Wed 7-6-22 430 EST for MISEN connected sites - Migration to New MISEN switch

RT Ticket Number: 270064 REMC1 Internet service issue Date/Time started: Wednesday 7/6/22 at 430EST

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Full Internet Rolling Outage Wed 7-6-22 430 EST for MISEN connected sites - Migration to New MISEN switch

RT Ticket Number: 270064 REMC1 Internet service issue Date/Time started: Wednesday 7/6/22 at 430EST

6/27/22

remc...@remc1.org

5/26/22

FULL INTERNET OUTAGE: Merit rack relocation at MTU Datacenter Wednesday 6/1 at 8PM EST until 6/2 6AM EST

RT Ticket Number: 277125 REMC1 Internet service issue Date/Time started: Wednesday 6/1 at 8PM EST

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FULL INTERNET OUTAGE: Merit rack relocation at MTU Datacenter Wednesday 6/1 at 8PM EST until 6/2 6AM EST

RT Ticket Number: 277125 REMC1 Internet service issue Date/Time started: Wednesday 6/1 at 8PM EST

5/26/22

remc...@remc1.org

5/4/22

CANCELLED - FULL INTERNET OUTAGE: Merit rack relocation at MTU Datacenter Thursday 5/5 at 6PM EST until 10PM EST

RT Ticket Number: 277125 REMC1 Internet service issue Date/Time started: Thursday 5/5/22 at 6PM EST

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CANCELLED - FULL INTERNET OUTAGE: Merit rack relocation at MTU Datacenter Thursday 5/5 at 6PM EST until 10PM EST

RT Ticket Number: 277125 REMC1 Internet service issue Date/Time started: Thursday 5/5/22 at 6PM EST

5/4/22

remc...@remc1.org

4/21/22

FULL INTERNET OUTAGE: Merit rack relocation at MTU Datacenter Thursday 5/5 at 6PM EST until 10PM EST

RT Ticket Number: 277125 REMC1 Internet service issue Date/Time started: Thursday 5/5/22 at 6PM EST

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FULL INTERNET OUTAGE: Merit rack relocation at MTU Datacenter Thursday 5/5 at 6PM EST until 10PM EST

RT Ticket Number: 277125 REMC1 Internet service issue Date/Time started: Thursday 5/5/22 at 6PM EST

4/21/22

remc...@remc1.org

4/19/22

Merit Outage Affecting DIISD and MCISD

RT Ticket Number: 276936 REMC1 Network service issue Date/Time started: 4/18/22 9:20PM EST Estimated

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Merit Outage Affecting DIISD and MCISD

RT Ticket Number: 276936 REMC1 Network service issue Date/Time started: 4/18/22 9:20PM EST Estimated

4/19/22

4/18/22

Monday 4/18 950PM mcisd and diisd outage

Just an update that Merit is still investigating the issue. We will update as we hear more. Sent from

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Monday 4/18 950PM mcisd and diisd outage

Just an update that Merit is still investigating the issue. We will update as we hear more. Sent from

4/18/22

remc...@remc1.org

2/24/22

Brief internet outage today Thursday 2/24 at 455PM EST

RT Ticket Number: 273313 REMC1 Internet service issue Date/Time started: Thursday 2/24 455PM EST

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Brief internet outage today Thursday 2/24 at 455PM EST

RT Ticket Number: 273313 REMC1 Internet service issue Date/Time started: Thursday 2/24 455PM EST

2/24/22

remc...@remc1.org

2/22/22

Merit MISEN outage Wednesday 2/23 11PM EST - implementing resilient links

RT Ticket Number: 273084 REMC1 Internet service issue Date/Time started: Wednesday 2/23 at 11pm EST

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Merit MISEN outage Wednesday 2/23 11PM EST - implementing resilient links

RT Ticket Number: 273084 REMC1 Internet service issue Date/Time started: Wednesday 2/23 at 11pm EST

2/22/22

remc...@remc1.org

1/25/22

Merit Maintenance 1/26 9PM to 1AM 1/27 EST - No outage expected

RT Ticket Number: 271011 REMC1 Network service issue Date/Time started: Wednesday 1/26 at 9PM

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Merit Maintenance 1/26 9PM to 1AM 1/27 EST - No outage expected

RT Ticket Number: 271011 REMC1 Network service issue Date/Time started: Wednesday 1/26 at 9PM

1/25/22

remc...@remc1.org

12/15/21

REMC1 Network Outage

RT Ticket Number: 268611 REMC1 Network service issue Date/Time started: 12/15/21 8:25AM EST Estimated

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REMC1 Network Outage

RT Ticket Number: 268611 REMC1 Network service issue Date/Time started: 12/15/21 8:25AM EST Estimated

12/15/21

remc...@remc1.org

11/16/21

Reschedule - REMC1 Main Firewall Chassis Upgrade Tuesday 11/23 at 6PM EST

RT Ticket Number: 252405 REMC1 Internet service issue Date/Time started: Tuesday 11/23 6PM EST

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Reschedule - REMC1 Main Firewall Chassis Upgrade Tuesday 11/23 at 6PM EST

RT Ticket Number: 252405 REMC1 Internet service issue Date/Time started: Tuesday 11/23 6PM EST

11/16/21

remc...@remc1.org

11/16/21

REMC1 Main Firewall Chassis Upgrade Tuesday 11/23 at 445PM EST

RT Ticket Number: 252405 REMC1 Internet service issue Date/Time started: Tuesday 11/23 445PM EST

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REMC1 Main Firewall Chassis Upgrade Tuesday 11/23 at 445PM EST

RT Ticket Number: 252405 REMC1 Internet service issue Date/Time started: Tuesday 11/23 445PM EST

11/16/21

remc...@remc1.org

11/16/21

MISEN State Educational Network Connection Maintenance Monday 11/22 4PM EST

RT Ticket Number: 249559 REMC1 Network service issue Date/Time started: Monday 11/22 4PM EST

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MISEN State Educational Network Connection Maintenance Monday 11/22 4PM EST

RT Ticket Number: 249559 REMC1 Network service issue Date/Time started: Monday 11/22 4PM EST

11/16/21

remc...@remc1.org

9/21/21

Update: Emergency MDOT fiber repair!! - Tuesday 9/21 at 8am EASTERN affecting DIISD DSISD MCISD

Update: MDOT and the fiber repair contractors have reached out to report that an additional splice

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Update: Emergency MDOT fiber repair!! - Tuesday 9/21 at 8am EASTERN affecting DIISD DSISD MCISD

Update: MDOT and the fiber repair contractors have reached out to report that an additional splice

9/21/21

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