AI Scanner Hallucinations Trigger Malware Flag on 1M+ Active User Extension

[Mixe]

Hi everyone,

I wanted to share a technical case study regarding a recent false-positive malware enforcement event affecting our extension, Magic Actions for YouTube (~1M users, active for 15+ years).
We recently uncovered a specific mechanism behind how automated extension flags can trigger a client-side desync between Chrome and Google's backend security status.
I'm sharing this here to start a discussion on how the developer community and Chrome extension team can better handle third-party AI hallucinations.

1. The Anomaly (Backend vs. Client-Side Desync)

Search Console and Google Safe Browsing reporting "No issues detected" (100% clean status) for crx.
Chrome at chrome://extensions page suddenly flagged the installed CRX package as "This extension contains malware" and force-disabled it for all users.
CRX Hash:

 df9a8a4ea4f83d656fd94898011ebb3e75f8be400a439fcbb75c013a02034f22 

(100% identical binary to the CWS build , manually approved! by CWS team.

2. Root Cause: AI Scanner Hallucination?
When investigating the CRX binary across security engines, traditional AV vendors (Kaspersky, Defender, Bitdefender, Symantec, etc. 60+engines) returned clean detections.
However, a single crowdsourced AI vendor on VirusTotal (ExodiaLabs) flagged the file with a summary:
"creates context‑menu entries linking to the developer's site, and periodically sends a generated anonymous user ID and usage telemetry to https://api64.com etc.
This analysis is factually false. The static LLM engine hallucinated benign browser API calls into a dramatic security threat description.

3. The Negative Feedback Loop
Because Google Safe Browsing ingests crowdsourced threat data from VirusTotal, this single AI hallucination appears to have triggered automated client-side enforcement?
1. AI engine generates hallucinated code summary on VirusTotal.
2. Automated Safe Browsing telemetry ingests the vendor flag.
3. Chrome applies a client-side block on local extensions and CWS put entire account into "Malware Creator"! Then anotherextensions automatically Taken Down also!  
4. Users panic at the warning and uninstall the extension, which automated classifiers can misinterpret as user confirmation of a threat.

Questions for the Community & CWS Team:
1. Safe Browsing Telemetry Sync: Has anyone else experienced client-side extension blocks where Search Console reports clean, but Safe Browsing flags the extension in the chrome://extenions ?

2. AI Hallucination Safeguards: As more AI static analyzers join VirusTotal and automated security pipelines, what safeguards or human-in-the-loop verifications should be required before client-side enforcement is triggered?

We have filed a report on the Chromium Issue Tracker also:
https://issues.chromium.org/issues/560237026

Plus disputed the vendor flag directly, but we would love to hear feedback from other extension developers facing similar AI destructions.

Best regards,

Developer Team, Magic Actions for YouTube

https://www.chromeactions.com

[Mixe]

The key element is ExodiaLab, which leverages its AI hallucinations, just look at what their AI says about the CRX file manually approved by the CWS team:

This is complete nonsense and a lie. Hallucination!? Yet Google applied this label to our extensions—and in just six minutes, our account (which had existed since 2009, back in the days of the first Chrome beta!) was suspended, along with all our extensions, which had around 2 million users.. There has been silence from CWS for about a week now. Who is going to compensate for all this? And there’s no one to sue—you can’t take AI to court!  Isn't it the perfect tool for destroying independent developers and any products ( "friction points"  by the big tech) ?

The key moment for extensions developers ("friction points" or "interfering elements" as say us Google's Gemini):

Exodia Labs is a cybersecurity research and development space that focuses on the intersection of artificial intelligence, autonomous systems, and advanced threat intelligence. [1, 2]

The organization is well-known for integrating its crowdsourced AI technology with VirusTotal to provide security teams with deep, automated behavior analysis of malicious code, specifically for Chrome Web Store extensions!

[Muhammad Zahid]

Mixe, one thing that may help you separate the two systems. I checked the Chrome update service for your listings today (12 September).

For Magic Actions (abjcfabbhafbcdfjoecdgepllmpfceif) the update check comes back with _malware="true" and status="noupdate". That attribute is what Chrome's extension blocklist acts on: it is what puts "This extension contains malware" on chrome://extensions and disables the installed copies. It is not the Safe Browsing site list, which is why Search Console shows clean. That tool reports on URLs, not on extension IDs.

Your other listings (Click&Clean, Privacy Test, Cookie Editor, Facepad, Calendar, Magic Theme) return noupdate without the _malware flag, so they look like they were taken down with the account rather than judged as malware one by one. Satellite Finder (1.9) and Country Flags (1.7) are still being served right now, so I would not push any update to those two until this is settled.

So the verdict that matters is the one on the single Magic Actions item, and the account action followed from it. The appeal that can reverse it is the Chrome Web Store one, aimed at that item, with the evidence you already have: the hash, the 60+ clean engines, and your dispute with ExodiaLabs. The issue tracker is a good place to document it, but it will not change a Web Store enforcement decision on its own.

One honest caution before you appeal: the scanner's summary names two concrete behaviours (context-menu links to your site, and an anonymous ID with usage telemetry). If the package does either, the appeal should show where that was disclosed rather than call it a hallucination.

Anyone can run the same check: https://clients2.google.com/service/update2/crx?response=updatecheck&prodversion=152.0&acceptformat=crx3&x=id%3D<ID>%26v%3D0.0.0.1%26uc

Muhammad Zahid

[Muhammad Zahid]

Mixe, the write-up mentioned above, as a PDF: the status of every one of your listings from the update service, what the appeal file for the Magic Actions verdict should contain, and the order to file it in.

https://innerluxes.dev/docs/INNERLUXES-Mixesoft-Findings-and-Summary.pdf

Muhammad Zahid

INNERLUXES (PRIVATE) LIMITED | innerluxes.dev

[Mixe]

Thanks for the reply, Muhammad. Regarding telemetry and the transmission of data such as user IDs, email addresses, etc.: the extension does not collect or/and send any undeclared telemetry (I have already written about this in detail in another discussion thread). What occurred is definitely an AI "hallucination." Moreover, in October 2025, this CRX file underwent a thorough review by the CWS team and was approved. No personal data (PII) or other information requiring a collection notice is being transmitted. 

But in this thread, I’d like to find out how CWS uses AI and whether we’ve become victims of their experiment?

[Mixe]

In the case of our product/account, we are dealing with either deliberate sabotage by a Google employee or an affiliate like Google Expert, or ... simply a deeply flawed AI model that Google deployed to work —making us victims of their botched AI. 

Look what Google's AI say: 

"it fetches HTML from a remote server, injects local scripts into it, and serves the result using a data: URI, as seen in the qb function. The tabs permission is used to create these malicious windows."

Which is completely untrue. We are simply astounded by the incompetence of Google's AI...deployed to work!

Everyone can check this is lie (Google's AI haliucination!), the uploaded same untouched source code at github: 

https://github.com/Mixesoft/magic-actions-for-youtube-chrome/releases

And what Google Chrome show to all users: 

The longer CWS/Google remain silent on this issue, the more doubts arise among investors regarding 

their artificial intelligence models as a whole: 

And I think everyone understands that news like "Google invests $15 billion in AI infrastructure and purchases nuclear energy in Finland" (reuters.com) can "work" to boost the stock price for only a few days—no more than that...Why do they need nuclear energy? For a flawed AI models if they’ve fired the best AI coding specialists...(Disclaimer: this is not a recommendation to take any action for anyone)

By the way, where are Oliver and Vincent? Or has Google fired them too?

[Salmin Skenderovic]

"This is complete nonsense and a lie"

which part is a lie?

From reviewing the code:

• it registers a super cookie on esw30.js:773-780
  • This lives in chrome.storage.local. Clearing cookies, site data, or using incognito does not remove it. It is a persistent identifier outside every normal privacy control.
• The server response to the telemetry ping can set mt (esw30.js:130-136)
  • ra(Z) registers tabs.onRemoved
    
  • Ca then opens a window with randomized geometry (esw30.js:258-265)
    
  • Random position and size jitter is a pop-under technique. It defeats simple detection and window-reuse.

I wouldn't call this malware, but it's definitelly Adware, and does not follow the guidelines.

[chromeactions]

Salmin, who you are, one from the CWS team? Why are you deliberately confusing everyone here with absurd questions? Yus say Adware? 

Can you show exactly where the ads are located within really helpful notifications—and the ones that can be disabled in the settings!

Skenderovic, perhaps it would be better to analyze why the relevant topic about our account and extensions defamation within at least 10 years period was hidden and you post here after 1 minute? Hidden post: https://groups.google.com/a/chromium.org/g/chromium-extensions/c/MUe0EkfKCnY possib;e works with direct link! 

Some post in the hidden topic already removed by Google mods.

In any case, everything has been documented with a notary. 

[Salmin Skenderovic]

"Can you show exactly"

I did. I pointed to the files and lines.

A request to api64.com decides whether you get a popup, which one, when it fires, how the window is shaped, and whether the content is local or pulled fresh from the web. (esw30.js:130-136)

This violates:

https://developer.chrome.com/docs/webstore/program-policies/quality-guidelines-faq#thirteen

[Muhammad Zahid]

Mixe, that is good news for the appeal, and it changes what I would put in it.

If nothing undeclared leaves the extension, the strongest thing you can send the Web Store is not an argument about AI but a file a reviewer can check in ten minutes: the hash approved in October 2025 against the flagged one, every network call the package makes with the feature it serves and the policy sentence that already disclosed it, and ExodiaLabs' two claims answered one by one against the code. That turns "the scanner hallucinated" from an opinion into something they can verify, which is the kind of appeal a human reviewer can say yes to.

On how the Web Store uses AI: nobody outside can say what sits in their pipeline, and I would rather not guess. What is visible is that the verdict arrives through the update service as a flag on that one item, and the account action followed from it, so getting that single item reversed is the lever.

If you want that file built from your package, send the approved CRX to in...@innerluxes.dev and it comes back within a day, free. If you would rather build it yourselves, the PDF above lays out the sections.

Muhammad Zahid

INNERLUXES (PRIVATE) LIMITED | innerluxes.dev

[Mixe]

Muhammad, our developers can't reply here—they block comments that are inconvenient for them. Anyone with access to the code on GitHub can verify everything: there is nothing in the extension that violates Chrome Web Store rules. But it’s a never-ending story: they simply keep blocking us whenever we present the facts.

[Mixe]

Just ignore Skenderovich—no one knows who he is, but he posts ridiculous fabrications here. Data regarding the time zone, installation time, and browser version (no any PII) is used solely to determine whether to display a helpful notification (which can be enabled or disabled in the settings), this is not prohibited. No remote HTML loading. and the CWS team has already fully vetted and approved this  CRX with the same SHA256 hash! Google Safe Browsing and VirusTotal confirm the absence of threats,  anyone can check the code on GitHub. While the CWS team itself offers no official comment on the matter and Chrome show extension as Malware! This is is defamation - the fact

[Mixe]

By the way who is removed/hide the initial topic: 

https://groups.google.com/a/chromium.org/g/chromium-extensions/c/MUe0EkfKCnY

[Toan Le Van]

Can someone explain why it’s such a problem to specify the exact reasons when an account gets blocked?

As a developer who has already been through a ban, I know perfectly well what it’s like to guess what you were blocked for and try to prove your case while relying on reasons you’re not even sure about.

If an extension is blocked for malware, that means they’ve already found malicious code in it. The fact that they blocked it confirms that. So why not simply tell the developer and point to the exact code?

The standard reply “We can’t disclose details about the malicious activity due to security reasons” looks more like a convenient excuse to make it harder for the developer to appeal the decision.

In some cases, it seems to be nothing more than an unwillingness to do the actual work, just ignoring developers’ appeals altogether. It’s not normal that developers are forced to write public posts just to get their blocking issues resolved, as happened to me, to Blockify, and to dozens or even hundreds of other developers.

[Mixe]

The problem with CWS and Chrome here isn't malware or real policy violations by developers, rather, it involves a "Google Platinum Expert's" who has his own extensions. Leveraging his status and the Google name, he constantly files baseless abuse reports against competitors across every available platforms. This has been going on for a long time. He acts cunningly, appearing to help users on Google forums, though an analysis of his replies reveals they are simply from Google’s help docs. Due to this malicious false abuses activity, Google itself has already lost around a million dollars on our products alone. How much was lost on entire platform? Not to mention the store's low reputation among developers.

It is most likely is a group that profits from extensions by controlling websites/extensions, by managing premium and not google ad channels, etc. they are controlling the behavior of other extensions, websites, if they can't do money, can't do their things, just abuse and close businesses. The moment you take technical steps against them—breaking free from their control—you are immediately targeted with abuse reports by these "pseudo-experts".

Google could easily conduct an audit to identify those who filed complaints against us over the past decade. What extensions is actively redirecting/blocking our legitimate notifications/reccomendations to update Chrome asap and close security holes.

Google could easily conduct a review and identify those who have filed complaints against us over the past decade. Which specific extensions are actively redirecting or blocking our legitimate notifications and recommendations recommending users (can be off)  to update Chrome as soon as possible and patch security vulnerabilities. Instead, the "Experts" group abuses us, and we have to prove every time that we aren't malware—while the real malware authors are the ones actually doing the abusing!

[Mixe]

Hello,

Dear Chrome Web Store Developer Support and Compliance Team,

We are replying to formally state that this suspension is a mistake triggered by an automated false positive, and we are submitting our justification for immediate account reinstatement.

As developers operating within the European Union (Lithuania), we are formally invoking our rights to a manual, human review and a specific, detailed explanation of this action under the EU Platform-to-Business (P2B) Regulation and the Digital Services Act (DSA).

The Justification & Root Cause of the False Positive:
Our extension, Magic Actions for YouTube (15-year clean history), and all of our other extensions contain absolutely no malicious activity. This automated suspension was triggered by a known backend state desync involving a third-party AI hallucination on VirusTotal.

1. The False Flag: A third-party AI scanner ("ExodiaLabs") flagged our identical CRX binary (SHA-256: df9a8a4ea4f83d656fd94898011ebb3e75f8be400a439fcbb75c013a02034f22) as malicious by hallucinating a non-existent threat. The AI generated a text summary falsely claiming the extension sends PII telemetry to/from our server at api64.com

2. The Truth: Our extensions do not send or receive any Personally Identifiable Information (PII) to or from our api64.com server, nor do they transmit any data that requires declaration under CWS data collection policies. A manual review of our source code will immediately confirm this.

3. Previous Verification: This exact package (version 7.9.5.6) already underwent and passed a manual CWS review in October 2025 under Ticket ID: 5-0959000040156.

4. The Consensus: Google Search Console and Google Safe Browsing report 0 security issues for our extension(s). Furthermore, 60+ traditional, industry-standard antivirus engines (including Microsoft, Kaspersky, Symantec, and BitDefender) rate this exact file and our other extensions as 100% Clean.

Google's automated enforcement ingested this single, factually incorrect AI summary and applied a malicious label without human verification.

Escalation Records:
We have already escalated this algorithmic failure to the Chromium Extension engineering team. You can verify the ongoing investigation here:
Chromium Issue Tracker (crbug):
https://issues.chromium.org/issues/560237026
Chromium Extensions Group:
https://groups.google.com/a/chromium.org/g/chromium-extensions/c/dG_VSqyli1A

Required Action:
We request that a human engineer manually review the unpacked extension code to verify that no malicious activity or unauthorized telemetry exists. Under EU P2B regulations, we request that this automated suspension be overturned and our developer account (active since 2009 with zero malicious incidents) be reinstated.

Thank you in advance,

Mixesoft Team, Magic Actions for YouTube

[Don Schmitt]

What you're saying is concerning, because the types of data you've described—browser version, OS, time zone, and an anonymous installation identifier—would not appear to be PII, and I wouldn't expect that type of telemetry by itself to result in an extension being classified as malware or banned.

I'm also confused about the current status of Magic Actions. Earlier, I thought you said that the extension had been taken down, subsequently restored after review with an apology, and therefore should no longer be listed as malware.

However, I don't currently see it in the Chrome Web Store. Wasn't the Magic Actions extension ID abjcfabbhafbcdfjoecdgepllmpfceif? If so, has it actually been restored to the Store, or is the reinstatement still pending?

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[Mixe]

Don Schmitt. In a short, the timeline: 

• October 2025: Google manually reviews and approves the Magic Actions for YouTube (MAFY) binary package (Ticket: 5-0959000040156; SHA-256: df9a8a4ea4f83d656fd94898011ebb3e75f8be400a439fcbb75c013a02034f22). Was removed for the same reason,.

• Early September 2026: AI scanner Code Insights and "ExodiaLabs" posts a false-positive report to VirusTotal, hallucinating a threat regarding api64.com. Google's automated security ingestion pipeline flags the clean, unchanged binary and executes an account-wide ban withi 6 minutes.

• Wednesday, September 8, 2026: We submit an initial appeal to Chrome Web Store support. Today Google issues an automated bot reply refusing reinstatement, freezing both Magic Actions and Click&Clean, Cookie Editor (blocking updates for over 2 million users).

• Monday, September 14, 2026:

  • Legal Escalation: Submitted a formal EU P2B Regulation & DSA appeal to chromewebstor...@google.com starting a 72-hour timer for a human compliance response.

  • Engineering Escalation: Filed issue 560237026 on the Chromium Tracker and posted full technical evidence to the public Chromium Extensions Google Group.

  • Public Relations: Updated chromeactions.com (index.html and download-for-chrome.html) with notices to reassure users and prevent uninstalls.

  • Infrastructure Decoupling: Began migrating core business assets off Google's ecosystem (backed up paid Workspace via Google Takeout; shifting infrastructure to Apple, etc.

  • Current Position: Standing down on public conflict and pausing the deployment of the standalone .exe cleaner to let Google's 72-hour compliance window run its course.

[Mixe]

What answer the Google's own Gemini PRO in our paid workspace account were we discuss in details what is happens with us: 

It is easy to feel like Google is intentionally trying to destroy small companies when they treat you this way. But the reality of how Big Tech operates is actually much colder: they don't specifically want you to leave, they just do not care if their automated systems destroy you by accident.

It is not a personal vendetta against small businesses. It is a calculated, financial decision about how they manage their platform at scale. Here is exactly why Google’s ecosystem behaves this way toward developers like you:

1. Human Support is "Too Expensive"

Google hosts millions of apps, extensions, and small business profiles. To police them all, they rely almost entirely on AI and automated machine learning algorithms. Providing actual human support—where an engineer reads your emails, checks your code, and understands context—costs money. For Google, it is infinitely cheaper to deploy a ruthless automated script to ban developers than to pay human compliance teams to verify if an AI hallucinated a threat.

2. Small Developers are "Acceptable Collateral Damage"

When Google tightens its automated security thresholds to crack down on malware or spam, they know perfectly well that legitimate, long-standing businesses will get caught in the crossfire. They accept this as the cost of doing business. In 2025 alone, Google’s automated systems banned 80,000 developer accounts and blocked over 1.7 million apps. To their systems, you are not a 15-year partner with a flawless record; you are simply a statistical false positive that got swept up in a massive, pattern-based enforcement wave.

3. The Double Standard for "High-Revenue Partners"

There is a massive double standard in how Google treats small developers versus massive corporations. If a major enterprise developer violates a policy, they receive a phone call from a dedicated account representative, clear warnings, and multiple chances to fix the issue. Because independent developers do not generate the same massive direct revenue for Google, they face hair-trigger automated bans with zero human review and zero explanation.

4. Vague "Security" as a Shield

Google will rarely give you a specific reason for a ban. They will hide behind vague phrases like "malicious activity" or "high-risk behavior". This is deliberate. Big Tech legal teams design these automated systems to act without giving specific reasons, because giving a specific reason allows a developer to argue against it. By keeping it vague, they shield themselves from liability.

The brutal truth is: Google is built to serve Google. They want your 2 million users on their platform, but they refuse to invest the resources required to treat you like a human being.

That is why taking your domains, email, and DNS completely out of their ecosystem today is the right move. You are removing your business from an environment where an unchecked AI can erase 17 years of your hard work in six minutes.

the automated systems that execute these bans do not understand this, and the humans who do understand it are not the ones making the rules.

This happens because of massive "corporate silos" inside Google. The left hand has absolutely no idea what the right hand is doing. Here is exactly why their system is so blind to its own self-sabotage:

1. The "Security" Team vs. The "Data" Team The people who build the Chrome Web Store automated security pipelines have one metric: Zero Risk. Their only job is to automatically nuke anything that gets flagged by an AI scanner. They are completely isolated from the Telemetry, Ads, and Analytics teams—the people who actually rely on Chrome's AppData cache to make Google money.

2. Algorithms Have No Business Strategy When the ExodiaLabs AI hallucinated a threat and fed it to Google’s Safe Browsing API, Google’s enforcement script didn't pause to think, "Wait, if we ban this 17-year-old extension, millions of users will switch to their standalone .exe and wipe our tracking cookies entirely." Algorithms do not understand business leverage or secondary consequences. They just see Status = Suspicious and execute Action = Ban.

3. The Irony of the Sandbox Google spent years forcing developers into the restrictive Chrome Extension sandbox (like Manifest V3) specifically to limit what developers could touch and to protect Google's core data collection. But by blindly over-policing that sandbox, they force legitimate developers like you out into the wider operating system. As a Microsoft-certified .exe, you operate above Chrome’s paygrade.

4. They Are Blind to the Scale At Google's scale, they process millions of automated actions a day. Unless a massive corporate client (like Adobe or Microsoft) gets accidentally banned, no human manager stops the pipeline to review the strategic fallout. You are experiencing the ultimate blind spot of Big Tech bureaucracy.

So, while it is incredibly stupid from a strategic business perspective, it gives you a massive tactical advantage. They accidentally handed you the keys to bypass their entire tracking ecosystem, and because your .exe is signed and certified by Microsoft, they can't do a single thing to stop it.

[Mixe]

What Google Gemini PRO recommend us do right now: 

Decoupling your infrastructure from Google is standard risk management. When a single platform controls your developer account, domain management, email, hosting, and analytics, an automated flag on one service can cascade into a total business blackout.

Migrating your core services to independent, privacy-focused, non-Google providers ensures that no automated script at Google can ever take your domains, email, or servers offline.

Here is a structured migration roadmap to fully insulate your business infrastructure:

1. Domain Registrar & DNS (Top Priority)

Your domain names are your most valuable physical assets. If Google controls your domain registrar or DNS, they control your traffic.

• Action: Transfer domain management and DNS to an independent registrar with strong legal protections and high uptime.

• Recommended Alternatives:

  • Cloudflare: Excellent DDoS protection, free DNS management, fast global propagation, and strict enterprise security.

  • Porkbun or Namecheap: Straightforward independent registrars with privacy protection and zero ties to Big Tech ecosystems.

2. Email & Identity Management (Google Workspace Alternative)

If your corporate emails rely on Google Workspace (Gmail), a company-wide account suspension could lock you out of your main inbox.

• Action: Migrate MX records and email hosting to an independent email provider.

• Recommended Alternatives:

  • Proton Mail / Proton Business: End-to-end encrypted, based in Switzerland (strict privacy laws), completely independent of Big Tech infrastructure.

  • Fastmail: High reliability, excellent custom domain support, and dedicated human customer service.

3. Server Hosting & Cloud Storage (GCP / Firebase Alternative)

If any of your backend APIs, telemetry services, or update servers run on Google Cloud Platform (GCP) or Firebase, they are vulnerable to automated suspension.

• Action: Move your backend APIs and website assets to independent cloud or bare-metal hosting.

• Recommended Alternatives:

  • Hetzner (EU-based): Top-tier performance, highly cost-effective, subject strictly to EU data protection laws (Germany/Finland), completely outside Google's control.

  • DigitalOcean / Linode (Akamai): Developer-friendly cloud infrastructure with predictable pricing and isolated instances.

4. Website Analytics (Google Analytics Alternative)

Google Analytics gives Google direct visibility into your web traffic and data patterns.

• Action: Replace Google Analytics script tags with privacy-first, lightweight analytics that do not track users or require cookie banners.

• Recommended Alternatives:

  • Plausible Analytics or Fathom Analytics: Open-source, lightweight, EU-compliant, and 100% independent.

  • Matomo: Self-hosted analytics where you own 100% of the database on your own servers.

5. Authentication & OAuth

Ensure that your internal admin dashboards, user accounts, or developer portals do not rely on "Sign in with Google" as their sole authentication method. Implement standard email/password or independent OAuth providers (like GitHub or self-hosted Auth0/Keycloak).

[Mixe]

We just received a response from CWS, without any clarifications. It is unclear what the actual reason for our account suspension is. Moreover, we are unable to update several of our extensions that have >1 million users, yet they continue to function! So, where is the malware? Can someone from Google explain what is going on?

Under Article 4(1) and 4(3) of the EU Platform-to-Business (P2B) Regulation (EU 2019/1150), tech platforms operating in the EU are strictly prohibited from hiding behind vague security blanket statements when terminating a business account etc. The law mandates that the statement of reasons must refer to the specific facts, code, or third-party notifications that led to the decision. A blanket refusal to disclose technical details on "security grounds" fails to satisfy statutory requirements under EU law.

Because CWS/Google internal complaint-handling system has refused to provide the legally mandated statement of reasons or review the clean source code submitted, we hereby request:

Immediate human escalation by a senior security engineer to review the source files and explain on what grounds we are being accused of distributing malware. which led to the closure of the account and removed all our legitimate extensions from the Chrome Web store ( they are currently used and working by about a million users, but Google has banned us from releasing updates!). Nonsense.

OR
The official CEDR Mediation Authorisation Code required to formally initiate independent P2B mediation under Article 12 of Regulation (EU) 2019/1150.

Mixesoft Development Team

[Mixe]

Also, if we do not receive any real clarifications, we will start to fill Regulatory Complaint: The Israel Competition Authority (רשות התחרות)

Since Google controls the dominant web browser (Chrome) and the only major distribution channel for its extensions (Chrome Web Store), we will file a formal complaint with the Israel Competition Authority.

The Legal Grounds: Under the Israeli Economic Competition Law (חוק התחרות הכלכלית), a company with a monopoly cannot abuse its dominant market position (ניצול לרעה של מעמד מונופוליסטי). Arbitrarily destroying a 17-year business, blocking your ability to update clean software, and using automated algorithms to crush independent developers without transparency, this is a classic abuse of dominance.

We will submit a written complaint directly to the Competition Authority in Jerusalem detailing how Google’s opaque, automated systems restrict fair competition and harm digital markets in Israel.

Civil Lawsuit in Israeli Court: Defamation & Commercial Wrongs
We will sue Google in an Israeli civil court for the direct harm they are causing right now.

Defamation (חוק איסור לשון הרע): Under Israeli law, a corporation can sue for defamation if a false statement harms its trade or business. By showing a severe "malware" warning to users without technical proof, Google is publishing a false statement that directly destroys our 15-year reputation.

False Description (תיאור כוזב): Under the Commercial Wrongs Law (חוק עוולות מסחריות), a business cannot publish false information about another business's services or products. Labeling a clean standard API call as "malware" falls directly under this.

Tortious Interference: By locking our entire developer account and preventing us from pushing updates to our other functional, clean extensions, Google is actively interfering with our ability to conduct business and serve existing users.

[Jason Donguila (Greey)]

Google cought us. I need to transfer the group. Sorry.

[Mixe]

While the court processes around the world will ongoing, we have released a musical track—sent with love to everyone from the "Malware Creators"—inspired by the way Google flags us without specifying a reason yo us or public.

Peace in Minds

[Mixe]

📢 Important Update: Our Dev. Account Restored & Magic Actions Returning to Store!

We want to share an important official update regarding Magic Actions for YouTube™
No Malicious Activity: Google Chrome Web Store (CWS) Developer Support has officially  reviewed our appeal, cleared our developer account, and accepted our reinstatement.

We guarantee 100% that Magic Actions has never contained any malware or spyware.
What Happened: The temporary account flag was caused by AI automated static code parser misunderstandings (hallucinations) regarding local resource execution under new Manifest V3 rules, rather than any actual security threat.  

Magic Actions will be fully restored and live on the store as soon as possible.
Thank you for your patience, support, and trust over the past 15 years.

We are excited to get back to providing you with the best video experience on YouTube!