Chrome Web Store Reviews Not Appearing

[Moe Bazzi]

Hello all!

I am receiving emails from the Chrome Web Store saying that reviews are being added to my extension, but when I go to the extension's listing page, they don't appear. Is this a known issue?

Best,
Moe

[Artem from bardeen.ai]

I experienced this too. My hunch is that some reviews (ones containing links and certain keywords?) get flagged for a manual review and can take a few days to process. Same thing happens to responses to reviews. I would greatly appreciate if CWS team could confirm and clarify what is the policy there.

Artem.

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[Anton]

Same here. Getting reviews posts emails, but they are not appearing on listing page.

[Eric Posen]

Hey Oliver,

Noticing the reviews are also not showing on store pages (until you click through to read all reviews). I wonder if it's all related?

Eric

[DB First]

I can confirm the same behavior on my side, reviews started to disappear again... 😿😿

Chrome Developers, please provide some feedback and expectation about resolving the issue... 

[DB First]

Is I the only one who still experiencing the issue with reviews? 

I still get notifications about new reviews but can`t find them on app review page... 

It happens with some random order, some notifications are visible, some are not. First time I though user might delete his review, but after a talk with one of users I see that he can see his review, but I can`t... Also Developer Dashboard > App > Rating page doesn`t show this review...

Any feedback from chrome-dev team?

[Tony Confrey]

Can confirm, the same is true for my extension. I got a notification of a (very nice) review on 12/9 and its still not showing, at least for me, on the Store page. (fialfmcgpibjgdoeodaondepigiiddio FWIW)

[Anton]

Same here

[Tony Confrey]

Popping this thread back to the top. 

Reviews are still not showing on the listing page and new reviews are not being posted. My originally noted review from 12/9 is still not visible four full weeks later. 

Chrome Developer Relations folks, is there an understanding of this as an issue and a plan to address?

Thanks.

[Oliver Dunk]

Hi all,

Thanks for the continued updates here.

If you have reviews that you've had emails about but aren't appearing from the last week or so, could you forward them to me? I can then take a look on our end to see what happened and figure out if this is a larger issue.

Thanks,

Oliver Dunk | DevRel, Chrome Extensions | https://developer.chrome.com/ | London, GB

To view this discussion visit https://groups.google.com/a/chromium.org/d/msgid/chromium-extensions/251135ac-0c2d-423a-b5f1-5d55a15e2ecan%40chromium.org.

[Eric Posen]

Hey Oliver,

Is no longer showing the past 3 reviews on the Chrome Web Store listing page an intentional change? Right now, you can only see reviews if you go to /reviews.

Eric