Re: Unable to Connect my VPN

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Jonathan K. Bullard

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Nov 15, 2012, 9:49:19 PM11/15/12
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The log that you posted seems to be cut off prematurely. If you can't get more of it, you will need to contact rise vpn tech support.

On Thu, Nov 15, 2012 at 9:12 PM, Goethe <gheller...@gmail.com> wrote:
Hello,

I've just successfully installed Tunnelblick but it fails to connect to my VPN. I've tried all troubleshooting tips from my VPN website and I also tried the tip given in this forum for Mountain Lion user (i.e. choosing the version 2.1.1 in the preference). Nothing has worked. I must say I am new to VPN and I might have been done something wrong, but prior to attempt connecting I thought I had followed each of the instructions given by my VPN successfully.

Log:
2012-11-15 20:58:11 *Tunnelblick: OS X 10.8.2; Tunnelblick 3.3beta21a (build 3114.1)
2012-11-15 20:58:11 *Tunnelblick: Attempting connection with riseup; Set nameserver = 1; monitoring connection
2012-11-15 20:58:11 *Tunnelblick: /Applications/Tunnelblick.app/Contents/Resources/openvpnstart start riseup.ovpn 1337 1 0 0 0 49 -atADGNWradsgnw 2.2.1

Configuration:
client
dev tun
auth-user-pass
remote nyc.vpn.riseup.net 1194
remote-cert-tls server
ca /Users/goethefaust/Library/RiseupCA.pem

Thanks for your help.
G.

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Goethe

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Nov 15, 2012, 11:15:45 PM11/15/12
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Thanks for your quick reply. This log seems more complete. Hopefully it can help:

2012-11-15 23:11:28 *Tunnelblick: OS X 10.8.2; Tunnelblick 3.3beta21a (build 3114.1)
2012-11-15 23:11:28 *Tunnelblick: Attempting connection with riseup; Set nameserver = 1; monitoring connection
2012-11-15 23:11:28 *Tunnelblick: /Applications/Tunnelblick.app/Contents/Resources/openvpnstart start riseup.ovpn 1337 1 0 0 0 49 -atADGNWradsgnw 2.2.1
2012-11-15 23:11:29 *Tunnelblick:

Could not start OpenVPN (openvpnstart returned with status #242)

Contents of the openvpnstart log:

     OpenVPN returned with status 1, errno = 2:
          No such file or directory
    
     Command used to start OpenVPN (one argument per displayed line):
    
          /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.2.1/openvpn
          --cd
          /Users/goethefaust/Library/Application Support/Tunnelblick/Configurations
          --daemon
          --management
          127.0.0.1
          1337
          --config
          /Users/goethefaust/Library/Application Support/Tunnelblick/Configurations/riseup.ovpn
          --log
          /Library/Application Support/Tunnelblick/Logs/-SUsers-Sgoethefaust-SLibrary-SApplication Support-STunnelblick-SConfigurations-Sriseup.ovpn.1_0_0_0_49.1337.openvpn.log
          --management-query-passwords
          --management-hold
          --script-security
          2
          --up
          /Applications/Tunnelblick.app/Contents/Resources/client.up.tunnelblick.sh -m -w -d -atADGNWradsgnw
          --down
          /Applications/Tunnelblick.app/Contents/Resources/client.down.tunnelblick.sh -m -w -d -atADGNWradsgnw
          --up-restart
    
     Contents of the OpenVPN log:
    
         
     More details may be in the Console Log's "All Messages"
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Jonathan K. Bullard

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Nov 15, 2012, 11:23:17 PM11/15/12
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Either you didn't follow the VPN provider's instructions properly, or they are defective.

OpenVPN is looking for a file named "RiseupCA.pem" in
/Users/goethefaust/Library

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