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Buster99  
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(3 users)  More options Mar 13 2007, 10:56 am
From: "Buster99" <dko...@gmail.com>
Date: Tue, 13 Mar 2007 14:56:55 -0000
Local: Tues, Mar 13 2007 10:56 am
Subject: WOW - Crazy Pricing!
I just saw the developers have set pricing for SS - $25 per year, or
$65 forever.  SS is a nice little app, but this is nuts.  As someone
pointed out over on TUAW, $65 is closer to the pricing of iLife of
iWork suites.   The developers have a right to charge what they want,
but this seems pretty greedy and way out of line with the prices of
other small apps.  Good luck, I sure won't be paying this kind of
money.

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Robert D.  
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(2 users)  More options Mar 13 2007, 11:08 am
From: "Robert D." <robdu...@gmail.com>
Date: Tue, 13 Mar 2007 08:08:56 -0700
Local: Tues, Mar 13 2007 11:08 am
Subject: Re: WOW - Crazy Pricing!
Hear, hear. I don't have any problem paying for software I think is
really great, but this shouldn't be a subscription, and $65 is way too
much. If this app cost $20, I'd be all over it. As it is, the price
has put it out of my range, so I'll be uninstalling it.

Shame, really.


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Kyle  
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(2 users)  More options Mar 13 2007, 11:41 am
From: "Kyle" <kyle.huff...@indwes.edu>
Date: Tue, 13 Mar 2007 08:41:54 -0700
Local: Tues, Mar 13 2007 11:41 am
Subject: Re: WOW - Crazy Pricing!
Yeah that is way to much for an app that is really not bug free enough
to be out of beta. In my expirience with the app it does not work in a
dependable enough fashion to pay such a price for it. Also the amount
of functionality you get for $65 is not equitable. The developers do
and should have a right to charge for their work, but this is way to
high for what you get.

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thirstyrobot  
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(2 users)  More options Mar 13 2007, 11:44 am
From: "thirstyrobot" <bloodthirstyro...@gmail.com>
Date: Tue, 13 Mar 2007 15:44:07 -0000
Local: Tues, Mar 13 2007 11:44 am
Subject: Re: WOW - Crazy Pricing!
Add me to the list of beta tester who is ditching this app. Those
prices are outrageous. The developer should have spent a little time
testing his pricing strategy before dropping this on us like this.
We're not in the minority here in our reaction...have a look at the
discussion and reaction from others on <a href="http://www.tuaw.com/
2007/03/13/spanning-sync-ical-google-calendar-pricing/#comments">TUAW</
a>

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Buster99  
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(1 user)  More options Mar 13 2007, 11:49 am
From: "Buster99" <dko...@gmail.com>
Date: Tue, 13 Mar 2007 15:49:33 -0000
Local: Tues, Mar 13 2007 11:49 am
Subject: Re: WOW - Crazy Pricing!
I guess the good news is that this pricing will leave a lot of room
for a competitor like gSync to work out the bugs and still charge a
reasonable price.  Has anyone tried gSync yet?

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Buster99  
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(2 users)  More options Mar 13 2007, 11:58 am
From: "Buster99" <dko...@gmail.com>
Date: Tue, 13 Mar 2007 15:58:37 -0000
Local: Tues, Mar 13 2007 11:58 am
Subject: Re: WOW - Crazy Pricing!
Charlie, I hope you will listen to the folks who helped beta test this
app.  You have done a great job of developing SS, and you have been
responsive to bugs and input.  I don't think I am alone when I say
that this is not about just whining 'cause now we have to pay for
something that used to be free.  I would happily send you $15 or even
$20 today and be proud that I was an early user of this app.  But $65
just seems short-sighted, like you are trying to wring as much money
from your users as you can get away with, instead of finding a
sustainable price for a great little app.  Thanks for reading.

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cwood  
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(4 users)  More options Mar 13 2007, 12:11 pm
From: "cwood" <charlie.w...@gmail.com>
Date: Tue, 13 Mar 2007 09:11:48 -0700
Local: Tues, Mar 13 2007 12:11 pm
Subject: Re: WOW - Crazy Pricing!
Buster99,

Thanks to you and everyone else for the posts. Like I said in the
announcement, Mac users are passionate--which rocks.

Let me first say the price for the service is $25/year. We think
that's not only fair, but also affordable by just about anyone. A
small number of very vocal users objected early on to subscription-
based pricing, so we added a one-time payment option for them.

Our goal is to offer a valuable service at a fair price. Given the
number of people using Spanning Sync, I think we're delivering value.
But of course, putting a dollar amount on that value is something each
person has to do for himself. We think $25 is a great deal for the
ability to seamlessly connect Mac OS X to Google Apps, but if you
don't that's certainly up to you. To put it in perspective, I paid $69
for SnapzPro and $35 for SubEthaEdit, both of which I use every day.
Sure, I would have preferred to pay less, but they're both a vital
part of my daily routine and I decided that the prices their
developers had set were worth it to me.

I should also thank all the people who have already bought Spanning
Sync subscriptions this morning. We passed our first-day sales goal
within 45 minutes of posting the announcement. We strongly value our
customers and appreciate the value they've assigned to our work.

Regards,
Charlie

On Mar 13, 10:58 am, "Buster99" <dko...@gmail.com> wrote:


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rogersmj@gmail.com  
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(5 users)  More options Mar 13 2007, 12:47 pm
From: "roger...@gmail.com" <roger...@gmail.com>
Date: Tue, 13 Mar 2007 16:47:53 -0000
Local: Tues, Mar 13 2007 12:47 pm
Subject: Re: WOW - Crazy Pricing!
Charlie,

You can try to justify it all you want -- and saying sales goals were
passed doesn't mean jack when we don't know what they are -- but the
vast majority of people are going to think this is too expensive. On
the TUAW story about this, for example, there are 22 comments...every
single comment, 100% of them, opines that the price is too high. As
one observed, it's half the cost of the OS X operating system just for
a syncing application, and one that still isn't perfect at that. I was
part of the beta program, and while I think it's a very nice app I
will never pay those prices for it. I was hoping for $20, maybe $30 at
the absolute most, which is about on target with what a lot of people
were expecting. $65 is crazy.

I too am a developer, and we sometimes grapple with pricing. We want
to make our applications available to as many people as possible but
still be compensated fairly. There will always be people that feel
you're charging too much, but they're usually a manageable minority.
In this case, I think even you have to admit that this is not a
minority -- a huge percentage of the people that would like to have
Spanning Sync think it is overpriced. And you can't argue with that.
What you can argue with is what kind of sales volume increase you
would have compared to your current numbers if you just sold SS
outright for a fair price in the $20s. Given the number of people who
want the app but hate your current pricing, I bet it would at least
triple your sales, which would compensate for the drop in price. Then,
more people would have Spanning Sync -- and that's that many more
people that could tell their friends and in turn generate even more
customers for you. In the long run, a lower price will make your app
much more prevalent in the market. Starting with a high price,
although it will initially get you more revenue, turns a large number
of people off. As it is, you're probably limiting your numbers even
more than you realize and reducing this to a niche app (even more so
than it already was) for the people who are really willing to cough up
$25/year (a lot of us hate subscriptions -- we already don't "own"
enough of what we use) or $65 for a single-use syncing application
(very few, I guarantee you). I think you people got greedy for quick
money and didn't think about the long term implications.

I know, you're going to tell me you think it's fair...fine, but with
all due respect your opinion of the price doesn't matter -- the rest
of the market is who you really have to convince if you want this
thing to really take off. And I don't see that happening with this
pricing structure.

As a developer and as someone who wants Spanning Sync, I urge you to
reconsider the pricing. You said you think the price is affordable by
just about anyone. Perhaps it is, perhaps it isn't. I could afford it,
but I'm not going to buy it because strongly disagree with it. Add
people like me on top of people who really can't afford it -- a lot of
potential users are probably young people who don't have a lot of
money -- and you're losing a lot of customers.

Even if you rebuff all this and still have yourself convinced that you
don't need to change your pricing, you might have to reconsider as
competitors come out with what will surely be cheaper options.

Best of luck to you and your team.

Matthew


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MemeSlider  
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(3 users)  More options Mar 13 2007, 12:48 pm
From: "MemeSlider" <MemeSli...@gmail.com>
Date: Tue, 13 Mar 2007 09:48:13 -0700
Local: Tues, Mar 13 2007 12:48 pm
Subject: Re: WOW - Crazy Pricing!
$25 is affordable to most of us, but that's not really what we are
talking about here. We are talking about value. Undoubtedly, there
will be people who will find good value in your current pricing, but
there seems to be a very vocal population claiming otherwise. I don't
think a single post in the TUAW thread lauded the pricing and this
thread seems to be the same. As the community speaks out and more of
their thoughts are recorded, those who seek out information on your
product before purchase are going to be coming across these posts,
which will no doubt affect their decision. Spanning Sync now equals a
million voices screaming "overpriced!" Wouldn't it have been better to
hear a million voices saying, "Spanning Sync is a great app at a fair
price!"?

For those who feel this app is overpriced, as I do, check out this
alternative:

http://gcaldaemon.sourceforge.net/index.html

http://www.macosxhints.com/article.php?story=200703080908446

Besides, it is only a matter of time before Google and/or Apple make
this work without 3rd party software. Leopard?

On Mar 13, 10:11 am, "cwood" <charlie.w...@gmail.com> wrote:


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peeweejd  
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(1 user)  More options Mar 13 2007, 1:11 pm
From: "peeweejd" <peewe...@gmail.com>
Date: Tue, 13 Mar 2007 17:11:25 -0000
Local: Tues, Mar 13 2007 1:11 pm
Subject: Re: WOW - Crazy Pricing!
On Mar 13, 12:11 pm, "cwood" <charlie.w...@gmail.com> wrote:

> Let me first say the price for the service is $25/year. We think
> that's not only fair, but also affordable by just about anyone. A
> small number of very vocal users objected early on to subscription-
> based pricing, so we added a one-time payment option for them.

I know this is not a democracy here, and you did not ask for a poll,
but your pricing is incredibly absurd.  I'm all for dropping $10-$20
on an indy app like this and have registered quite a few in the past
(Synergy, Connect360, USBOverdrive, Transmit to name a few).  Both of
your pricing points are out of line.

Google or Apple can render your app useless in a heartbeat, and if you
ask me they are working on it right now.  $25 is a LOT to ask for on a
product that will probably be obsolete in the near future.

Good Luck!


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phlavor@gmail.com  
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(2 users)  More options Mar 13 2007, 1:34 pm
From: "phla...@gmail.com" <phla...@gmail.com>
Date: Tue, 13 Mar 2007 17:34:19 -0000
Local: Tues, Mar 13 2007 1:34 pm
Subject: Re: WOW - Crazy Pricing!
The simple fact is that you'll likely make more money selling at $20 a
unit than $65 a unit. You can't deny that even current users (the beta
testers) are deep in sticker shock or this pricing. How do you think
it will strike the person who thinks "Oh that would be nice to have"
and casually searches for the solution.

$65 is necessity pricing. $20 is impulse pricing.
$65 will get you 10% to 20% of your current users. $20 will get you
all of them.

On Mar 13, 8:11 am, "cwood" <charlie.w...@gmail.com> wrote:


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MacPrince  
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(3 users)  More options Mar 13 2007, 2:27 pm
From: "MacPrince" <macpri...@gmail.com>
Date: Tue, 13 Mar 2007 11:27:07 -0700
Local: Tues, Mar 13 2007 2:27 pm
Subject: Re: WOW - Crazy Pricing!
Mark me down as another beta tester who just uninstalled Spanning
Sync. I could see $15/year and $40 for life, but these prices? No,
sorry.

The way I figure, Google Calendar will support CalDAV sooner or later,
and we'll have our synchronization paradise in Leopard.


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Ronnie  
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(2 users)  More options Mar 13 2007, 3:30 pm
From: "Ronnie" <ronbeli...@gmail.com>
Date: Tue, 13 Mar 2007 12:30:50 -0700
Local: Tues, Mar 13 2007 3:30 pm
Subject: Re: WOW - Crazy Pricing!
I've been buying shareware for years and pay the developers each time
I find something useful.  However, I too was shocked when the pricing
for Spanning Sync was announced.  I don't think I've ever paid more
than $30 for shareware and I use some good ones (Launchbar, iKey,
TextExpander, etc.)  Do the math.  You had more than 18,000 beta
testers and you probably had hundreds or thousands of folks, including
myself, that were watching and waiting for v. 1.  If the pricing were
more reasonable, probably most of your beta testers and watchers would
buy it NOW.   And at a price of $25, that would generate up to
$500,000 (@20,000 initial purchases) in revenue NOW plus as people
spread the news that amount would grow.  I know you guys need to get
paid for your work, but your current pricing is going to scare lots of
folks away and you will end up making less money.

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wojtekjakobczyk@gmail.com  
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(2 users)  More options Mar 13 2007, 3:48 pm
From: "wojtekjakobc...@gmail.com" <wojtekjakobc...@gmail.com>
Date: Tue, 13 Mar 2007 19:48:14 -0000
Local: Tues, Mar 13 2007 3:48 pm
Subject: Re: WOW - Crazy Pricing!
Charlie,

> Our goal is to offer a valuable service at a fair price. Given the
> number of people using Spanning Sync, I think we're delivering value.

I would not take the number of individual Gcal logins passed through
your servers as the number of people using Spanning Sync. I am pretty
sure you've reached your sales target, but again - you just created
"early adopters". This group doesn't usually care about the actual
performance of the software, they are either desperately seeking a
simple solution to their problems, or just buy whatever comes to their
minds.

> We think $25 is a great deal for the
> ability to seamlessly connect Mac OS X to Google Apps,

Correction. To a _single_Google_app named Google Calendar. Spanning
Sync doesn't connect to anything else.

> don't that's certainly up to you. To put it in perspective, I paid $69
> for SnapzPro and $35 for SubEthaEdit, both of which I use every day.

Well, let me compare this in the following way: I've paid $10000 for
my car (it's a pre-owned vehicle, contrary to my Mac, yet $10k is
still quite a lot of money*. This car is just like my Mac OS X Tiger
operating system I've bought a few months ago with my computer, it's
cool, but nothing to write home twice about). I drive it quite a lot,
since my job is to keep relations with the customers. I don't need
SatNav for my car, since I have a pair of eyes and I can read a map.
However, a SatNav would allow me to save a few minutes when driving to
a city I don't know. Spanning Sync is my SatNav for the Mac OS X. Do
you think I would pay $5000 for SatNav?
No, I wouldn't.
Add-on SatNavs are way cheaper than $5000. They are 1/20th of this
price. And I still believe, that my common sense and ability to read
maps are worth more than $250, for which I could buy a decent Garmin
add-on. And I don't have to get nervous when the SatNav doesn't work.
And it errs quite often.
Oh yes, and as someone already mentioned this - my next car will have
the SatNav built-in...

* - "quite a lot of money" is much more than you expect in Polish
Apple Mac reality. I'd have to pay as much as TWICE the US price for a
Mac Mini, due to local Apple representatives' pricing policy, if I was
not lucky enough to buy it in the USofA. I pay 4 times as much as the
US people for a gallon of petrol, while earning roughly 5 times less
than my US counterpart. Still, I'm way above the average sallary in my
country and can allow myself quite a lot. But heck, I will not pay $65
once or $25 per annum for this software. This price borders with an
insult. I am really sorry to write this - please don't take it
personally.

> Sure, I would have preferred to pay less, but they're both a vital
> part of my daily routine and I decided that the prices their
> developers had set were worth it to me.

Your "expensive tools" are your own investment. Do you want your tools
to pay for themselves on the very first sales day? I don't think any
business plan presented to a potential sponsor would survive more than
30 seconds in one piece, if such statement was made in it.

I've downloaded the production version 1.0 of Spanning Sync, because I
accidentally deleted the uninstaller. I'm sorry, your much promising
piece of software had a go.

Kindest regards,

--
Wojtek


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shearm  
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(2 users)  More options Mar 13 2007, 3:56 pm
From: "shearm" <she...@gmail.com>
Date: Tue, 13 Mar 2007 12:56:46 -0700
Local: Tues, Mar 13 2007 3:56 pm
Subject: Re: WOW - Crazy Pricing!
I'll be the lone voice of support here. (Without being critical of
anyone who has concerns about the pricing. I understand and appreciate
what they say.)

I recall the comments on the spanning sync blog in the weeks (that
turned into months) prior to the public beta. They were practically
panting, saying they desperately needed this tool, etc. I, too, was
eager and checked back almost daily to see if the beta was available.

Once it was, I was a bit disappointed by the number of bugs. It still
aborts every now and then, which is annoying. But overall, it does
what it has promised and does it well. The cost of software has
increased, and small utilities are no exception. But this does not
seem wildly out of proportion with those increases.

The one thing I would agree with is the sentiment that purchasing the
"lifetime" subscription may be a fools choice. As folks said, the
Google/Apple universe is changing pretty rapidly. In 6 months, there
may be a google option to sync with ical. Or maybe an Apple web
calendar that is better. Or who knows.

That's why I will be paying $25 for a year's service. If at the end of
that year, nothing else has arrived, I may plunk down another $25. Or
maybe not. But $25 is reasonable, in my humble opinion, for the
convenience of linking my google calendars to ical for that time.

Mike

On Mar 13, 3:48 pm, "wojtekjakobc...@gmail.com"


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Steve Clifford UK  
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(3 users)  More options Mar 13 2007, 4:56 pm
From: "Steve Clifford UK" <amiga.isl...@googlemail.com>
Date: Tue, 13 Mar 2007 20:56:03 -0000
Local: Tues, Mar 13 2007 4:56 pm
Subject: Re: WOW - Crazy Pricing!
WRONG WRONG WRONG!

$25 per year for what, i can subscribe to flickr for the same amount
and get something major for it, unlimited storage of my photos with
many extra features, and charging $65 one off?? Come on it only syncs
data, again i can buy a project management app (which i have) for the
$59 (free lifetime upgrades) and this makes a big difference to the
way i work, buy paying $25 per year or paying $65 one off, is a rip
off.

Syncing between Google and Outlook (windows) has been around for years
and they only cost around $20 so why pay more than a windows solution,
at the end of the day you have created a market that will allow
someone to create the same app MUCH cheaper.

Just because it's the only app that is around (at the moment) you a
taking advantage and what i love about the Mac world is great little
apps are very reasonably priced but you are way off the mark.

If your not going to rethink the pricing count me out and I will look
for a developer to look at creating an app that does the same think
and it will be cheaper, all the data is freally available from google,
i's not rocket science.

Again it's ONLY A SYNC APP nothing more

On Mar 13, 2:56 pm, "Buster99" <dko...@gmail.com> wrote:


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cwood  
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(6 users)  More options Mar 13 2007, 5:18 pm
From: "cwood" <charlie.w...@gmail.com>
Date: Tue, 13 Mar 2007 14:18:14 -0700
Local: Tues, Mar 13 2007 5:18 pm
Subject: Re: WOW - Crazy Pricing!
Thanks, Mike. We sincerely appreciate your support.

Regards,
Charlie

On Mar 13, 2:56 pm, "shearm" <she...@gmail.com> wrote:


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fvalletutti@gmail.com  
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(1 user)  More options Mar 13 2007, 5:31 pm
From: "fvalletu...@gmail.com" <fvalletu...@gmail.com>
Date: Tue, 13 Mar 2007 14:31:36 -0700
Local: Tues, Mar 13 2007 5:31 pm
Subject: Re: WOW - Crazy Pricing!
It's funny because I just installed the beta yesterday for the first
time. Synced up my calendars to Google and was happy with the results.
Unfortunately due to some DST related issues (I also sync with a Palm
Treo which had not been patched for the recent DST changes) I needed
to reset the calendars today and start over again. So I fire up
Spanning Sync only to be greeted with a message informing me that v1.0
was released. After one days use I was ready to spend $15 or maybe $20
on this app.

But after seeing the $25 yearly/$65 lifetime nonsense I uninstalled
the app for free, and will now show a bit of patience and wait for the
now INEVITABLE competitor that will come and fill the gap with an
affordable syncing client, that is of course assuming that Apple/
Google doesn't release their own, more than likely for free, in the
near future.

Great concept, promising execution, but absolutely atrocious pricing
structure. You have a better shot of me writing my own app to do this
than see me spend $65 on your syncing conduit, and I don't even code,
which gives you an idea of how likely I am to do either. It's not even
an application, it is a syncing conduit for what amounts to a single
application. $65 for a sync conduit? Even the $40 I plopped down for
Missing Sync for my Treo hurt, at least that tries to be more than
what it is, but $65 for this?

You guys are promising developers, but absolutely pitiful businessmen.
Involve someone who can explain how pricing and market sweet spots
work because clearly for every ounce of competence you have in realm
of development you are missing massive sales IQ sense.

With any luck you guys will smarten up, and VERY quickly, or you will
be spending more time defending yourself than further developing this
application as well as any others you might have planned. The Mac
community is for the most part both an affluent and a generous one,
but don't take us for free spending idiots, because before you know it
your hot app of the moment will be an after thought, and without some
brand loyalty so will you.
Good luck!


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JHN  
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(1 user)  More options Mar 13 2007, 8:24 pm
From: "JHN" <jhniel...@gmail.com>
Date: Wed, 14 Mar 2007 00:24:10 -0000
Local: Tues, Mar 13 2007 8:24 pm
Subject: Re: WOW - Crazy Pricing!
I hate to have to join this crowd.  I loved this app very much.  But I
had numerous problems early on with google sending out notifications
for synced entries.  Plus, I know a number of my employess (including
me) who all wanted to be able to use this to sync their entourage
calendars with iCal and then with Google. But many of us have posted
here, we've forwarded emails, and created error reports, but have
never actually heard word one of a fix.  We've heard lots of "It is
our top priority".  But no actual results.  So am I going to pay $65
for a buggy application with no fix in sight?   No.

Plus, please don't treat all your loyal beta testers like they are
idiots.  You say that the cost is $25.  But it's not - after two or
three years (which as long as this stays a good app is not
unreasonable for people to own it for) this is a $75 or a $100 app.
That is what i think people are responding to.  It seems like it
should be more in the $35 range for such simple application.  I have
bought far larger, more complex, and more refined applications for
less than $65

Hate to have to sign off,
JHN

On Mar 13, 3:31 pm, "fvalletu...@gmail.com" <fvalletu...@gmail.com>
wrote:


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captaink  
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(4 users)  More options Mar 13 2007, 8:45 pm
From: "captaink" <suresh.ku...@gmail.com>
Date: Wed, 14 Mar 2007 00:45:38 -0000
Local: Tues, Mar 13 2007 8:45 pm
Subject: Re: WOW - Crazy Pricing!
I think $25/year is a reasonable amount to pay....  certainly the
responses on this forum have been well over the top...

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cwood  
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(3 users)  More options Mar 13 2007, 10:36 pm
From: "cwood" <charlie.w...@gmail.com>
Date: Tue, 13 Mar 2007 19:36:05 -0700
Local: Tues, Mar 13 2007 10:36 pm
Subject: Re: WOW - Crazy Pricing!
Thanks, Suresh. We appreciate the support.

Regards,
Charlie

On Mar 13, 7:45 pm, "captaink" <suresh.ku...@gmail.com> wrote:


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cwood  
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(3 users)  More options Mar 13 2007, 10:38 pm
From: "cwood" <charlie.w...@gmail.com>
Date: Tue, 13 Mar 2007 19:38:58 -0700
Local: Tues, Mar 13 2007 10:38 pm
Subject: Re: WOW - Crazy Pricing!
JHN,

We're certainly sorry to lose you as a prospective customer, but value
is in the eye of the buyer and if the value you perceive isn't greater
than the cost, you've made the right decision. For the record, we
believe we've solved the errant email issue with the total rewrite of
the attendee support that we did for b16.

Regards,
Charlie

On Mar 13, 7:24 pm, "JHN" <jhniel...@gmail.com> wrote:


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bleaus  
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(1 user)  More options Mar 13 2007, 10:45 pm
From: "bleaus" <ble...@gmail.com>
Date: Wed, 14 Mar 2007 02:45:01 -0000
Local: Tues, Mar 13 2007 10:45 pm
Subject: Re: WOW - Crazy Pricing!
I have to join the ranks that say I don't think the pricing is right.
I'm sure that another app will be along shortly (before the end of the
year) that will do the exact same thing, and probably more.

The relationship between Apple and Google (and all the talk
surrounding it) leads me to believe there will be a built in solution
sometime soon.  Perhaps even one that can sync your photos and
documents.

I loved the beta, but I'm not convinced on the price for v. 1.

On Mar 13, 9:36 pm, "cwood" <charlie.w...@gmail.com> wrote:


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jlgoolsbee  
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(1 user)  More options Mar 14 2007, 12:02 am
From: "jlgoolsbee" <jlgools...@gmail.com>
Date: Tue, 13 Mar 2007 21:02:33 -0700
Local: Wed, Mar 14 2007 12:02 am
Subject: Re: WOW - Crazy Pricing!
I too must join the ranks here...

I think your pricing scheme is a huge mistake, and it shows that you
obviously didn't listen to anybody who posted here on the subject,
however small you may claim that group of people to be.

Granted, you will flaunt your sales in my face, and tell me that I'm
wrong... but you will have sales only because there are people who
need (not want) this service, and will pay whatever is necessary.
You're forgetting about the normal users, the people who want - not
need - your service... normal users don't want to pay a yearly fee for
an application, and also don't want to pay through the teeth to not
have to pay the yearly fee.

Consider which is the better position to be in: to have a small user-
base that pays the high cost for your application, or to have a huge
user-base paying a reasonable fee?  By the way, $65 is not a
reasonable fee by any measure of single-purpose service-based
applications...

Maybe there's a different solution here... maybe a cheaper version
that only syncs a maximum of 5 calendars, once/twice a day, and to one
computer/gmail account... etc.  Makes sense because it WOULD use LESS
of your "service", which can be the only reason for your high price.

I know you won't reply to this message (or any of the others of the
same sentiments here), because you only reply to messages that
compliment or congratulate you and your team... but I have to add my
sentiments here to add to the apparently "small group" in the hopes
that maybe this won't be a "small group" any longer.


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airphloo  
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 More options Mar 14 2007, 12:03 am
From: "airphloo" <ph...@morphi.us>
Date: Tue, 13 Mar 2007 21:03:02 -0700
Local: Wed, Mar 14 2007 12:03 am
Subject: Re: WOW - Crazy Pricing!
Everyone just hold on. You've lived without spanning sync for this
long, you can go for a while yet. These guys are taking advantage of
their monopolist position and have even stated that they plan to
charge more because of the passion of Mac users (perceived inelastic
demand). These guys need to make a living but don't overpay just
because you are impatient.

On Mar 13, 7:56 am, "Buster99" <dko...@gmail.com> wrote:


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