On Jan 10, 4:39 pm, Pinwizman <
rhoffm...@cinci.rr.com> wrote:
> Don’t buy from Mad Amusement. They will screw you if given half a
> chance, unfortunately I gave them that chance by buying from them with a
> check, no way to come back on them if there’s a problem.
>
> They sent me damaged goods and then tell me that I was too stupid to
> open a box with a backglass in it. They don’t have the balls to own up
> to their own damages, or it is that they are trying to get rid of a bad
> glass that they screwed up themselves. I now believe they sent me the
> damaged Bally Eight ball Backglass on purpose because they knew I
> couldn’t come back on them because I sent a check. For those of you out
> there who know me, know that I do operate on the up and up. I own up to
> my mistakes, some people just don’t have the balls to. I think I know
> how to unwrap a backglass!!!!
>
> Apparently, his shop manager would never do anything wrong, only the
> buyer is wrong or a dam liar.
>
> This is photo's of what I got from them:
http://www.pinwizman.com/Photo5.html. You can see in the photos that the
> box is undamaged. I hand pealed the bubble wrap off the backglass (DID
> NOT USE A RAZOR KNIFE AS THEY ACCUSED ME OF) to see scratched all over
> the back of the glass. The response I got was I was treated like a
> little kid that was stupid and had never unwrapped a backglass before
> and most likely swapped the backglass.
>
> Here is their response:
>
> I spent quite a bit of time talking with my shop manager who prepares
> and
> wraps all of the backglasses. He puts backglasses aside that have
> pinhole
> size issues, so nothing like this would ever be wrapped up and shipped
> to
> anyone.
>
> THE SCRATCHES SHOWN IN THE FIRST CROPPED PICTURE ARE EXACTLY WHERE THE
> BUBBLEWRAP WAS CUT AND THEY RESEMBLE RAZOR OR SCISSOR MARKS. ALL OF
> THE
> OTHER SCRATCHES ARE VERY CLOSE TO WHERE THE EXTRA BUBBLEWRAP WAS AFTER
> THE
> GLASS IS WRAPPED. THE BACK OF THE GLASS, JUST LIKE ANY BACKGLASS, IS
> VERY
> DELICATE AND WILL SCRATCH IF ITS IMPROPERLY HANDLED, UNPACKED OR PLACED
> ON
> A SURFACE AND MOVED AROUND.
>
> MY CONCLUSION AT THIS POINT IS THAT YOU DAMAGED IT WHEN
> HANDLING/UNPACKING
> IT OR YOU SENT A PICTURE OF A COMPLETELY DIFFERENT BACKGLASS; POSSIBLY
> THE
> FIRST ONE THAT YOU ORDERED IN JANUARY. IN CHECKING YOUR ORDER HISTORY,
> THE ONLY OTHER ITEM YOU EVER PURCHASED FROM US THROUGH OUR WEBSITE WAS
> THIS EXACT SAME BACKGLASS ON 1/15/11; WHICH IS VERY IRONIC.
>
> Now look at this photo:
http://www.pinwizman.com/Photo6.html. As you
> can see I peeled the bubble wrap away from the first scratch I saw thru
> the bubble wrap. As you can see the rest of the bubble wrap is still on
> the backglass. So how did all the other scratches get under the bubble
> wrap before I removed it??? What would I have to gain by damaging my own
> backglass???
>
> The backglass he refers to from last year January that I must have
> swapped out with was on a game that I sold last May. See photos:
http://www.pinwizman.com/SoldGames/EightBall_4.html, not to mention how
> ironic it is that I would have bought a backglass a year ago sense I
> restored and sold 4 Eight Balls in 2011.
>
> Here’s a few of the machines I’ve restored over the past couple years.
http://www.pinwizman.com/Restorations.html.
>
> With many more pins I have to restore over the coming months and years,
> the big looser will be Mad Amusement who will never see another penny of
> my money again. Keep in mind what he did to me; he could do it to you
> some day.
>
> Robert H.
>
> --
> Pinwizman