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jer

unread,
Dec 8, 2008, 7:36:00 PM12/8/08
to
Help!
I have XP Home edition, version 2002 Service pack 3. Do I need "Security
Update for Microsoft .NetFramework, Version 1.1 Service Pack 1"? I have
tried to numerous times, followed several different suggestions (including
uninstalling Net Framework 1.1) now I'm not sure I can figure out how to
reinstall that! Seems like I'm digging a hole I'm never going to get out
of!!! Thanks Microsoft!

PA Bear [MS MVP]

unread,
Dec 8, 2008, 8:00:55 PM12/8/08
to
1. Write down what .NET Framework versions are already installed before you
go uninstalling/removing any of them!

How to determine which versions of the .NET Framework are installed and
whether service packs have been applied
http://support.microsoft.com/kb/318785

2. Now see Resolution Method 1 or 2 in
http://support.microsoft.com/kb/923100 (ignore the title).
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

jer

unread,
Dec 14, 2008, 10:12:05 AM12/14/08
to
What a pain in the ass! Of course I'll write it down. Doesn't make it any
easier to re-install. Thankfully I have just enough knowledge to RESTORE!
Looks like I'll just have to live with a computer that can't use all of
microsoft's updates.
The first question in my original post was... If I have "Service Pack 3" Do
I need "Security Update for Microsoft .NetFramework, Version 1.1 Service Pack
1"?
Thanks for trying to help!
Jer

PA Bear [MS MVP]

unread,
Dec 14, 2008, 10:54:52 AM12/14/08
to
Yes, you should install that security update if you're running WinXP SP3.

Shenan Stanley

unread,
Dec 14, 2008, 11:32:22 AM12/14/08
to

You asked, 'Do I need "Security Update for Microsoft .NetFramework, Version
1.1 Service Pack 1"?'

Well - if you have .NET Framework 1.1 installed (you likely do given the
information you have) and you plan on keeping it installed (perhaps some
applcuiation you have installed uses it - very likely) then you should
install all the patches and updates for said software. Son in the case I
have laid out - the answer would be 'Yes, you need Security Update for
Microsoft .NetFramework, Version 1.1 Service Pack 1...'

Now - although you didn't ask anything else - you did lay out your scenario.
Casual observation along with experience with the OS and even the problems
you lay out as having lead me to believe your machine does have problems
(and although it is evident from the installation of a Microsoft product -
the problem is with your machine and your stuff - the update installs for
thousands or millions of other people with no problem.)

You also did not ask "why" you should install Security Update for Microsoft
.NetFramework, Version 1.1 Service Pack 1, but I can easily volunteer that
information as part of my answer. It includes more than 90 fixes for .Net
Framework 1.1.

List of bugs that are fixed in the .NET Framework 1.1 Service Pack 1
http://support.microsoft.com/kb/867460

That's fairly significant.

As for your situation you described - although you did not ask for help the
help you need may be found in the "Introduction" section of the article I
quoted above. Just in case you cannot get to that article for some reason
(and for the archival of this message) - here is the introduction:

<start quote from above web page here>
For more information about the .NET Framework Service Pack 1,
click the following article numbers to view the articles in the
Microsoft Knowledge Base:
- 885055 ( http://support.microsoft.com/kb/885055/ )
How to obtain Microsoft .NET Framework 1.1 Service Pack 1
- 318785 ( http://support.microsoft.com/kb/318785/ )


How to determine which versions of the .NET Framework are
installed and whether service packs have been applied

If you experience problems installing this service pack, refer to
the following Microsoft Knowledge Base article:
- 899619 ( http://support.microsoft.com/kb/899619/ )
Installation of .NET Framework service packs is not completed
if you first install security update MS05-004

For more information about the .NET Framework and what the
.NET Framework is used for, visit the following Microsoft
Developer Network (MSDN) Web sites:
- Frequently Asked Questions
http://msdn2.microsoft.com/en-us/netframework/Aa497323.aspx
- Overview of the .NET Framework
http://msdn2.microsoft.com/en-us/library/zw4w595w(VS.71).aspx
<end quote from above web page here>

I hope that answers your query and perhaps helps you with your described
delimma.

If you want more specific help or have further questions (perhaps concerning
your described delimma) - please come back and ask. Be sure to include as
much detail as possible about your system - in this case - the
OS/version/service pack level was a good start. Given the topic - please
also provide your video card and version of the drivers/software for that
you have installed. List all versions of the .NET Framework you have and
lay out any trouble-shooting method/fix you have attempted in the past so we
will not repeat any help methods you have already unsuccessfully attempted.

Otherwise - good luck to you!

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


jer

unread,
Dec 17, 2008, 6:42:01 PM12/17/08
to
I have tried twice to respond to you with a nice detailed message but
something goes wrong and it won't post so! I'm going to simply say I cannot
install Security Update for Microsoft .NET Framework, Version 1.1 Service
Pack 1 (KB928366)!

"Shenan Stanley" wrote:

> jer wrote:
> > I have XP Home edition, version 2002 Service pack 3. Do I need
> > "Security Update for Microsoft .NetFramework, Version 1.1 Service
> > Pack 1"? I have tried to numerous times, followed several
> > different suggestions (including uninstalling Net Framework 1.1)
> > now I'm not sure I can figure out how to reinstall that! Seems like
> > I'm digging a hole I'm never going to get out of!!! Thanks
> > Microsoft!
>
> You asked, 'Do I need "Security Update for Microsoft .NetFramework, Version
> 1.1 Service Pack 1"?'
>
> Well - if you have .NET Framework 1.1 installed (you likely do given the
> information you have) and you plan on keeping it installed (perhaps some
> applcuiation you have installed uses it - very likely) then you should
> install all the patches and updates for said software. Son in the case I
> have laid out - the answer would be 'Yes, you need Security Update for
> Microsoft .NetFramework, Version 1.1 Service Pack 1...'
>
> Now - although you didn't ask anything else - you did lay out your scenario.
> Casual observation along with experience with the OS and even the problems
> you lay out as having lead me to believe your machine does have problems
> (and although it is evident from the installation of a Microsoft product -
> the problem is with your machine and your stuff - the update installs for
> thousands or millions of other people with no problem.)
>
> You also did not ask "why" you should install Security Update for Microsoft

> ..NetFramework, Version 1.1 Service Pack 1, but I can easily volunteer that

> information as part of my answer. It includes more than 90 fixes for .Net
> Framework 1.1.
>
> List of bugs that are fixed in the .NET Framework 1.1 Service Pack 1
> http://support.microsoft.com/kb/867460
>
> That's fairly significant.
>
> As for your situation you described - although you did not ask for help the
> help you need may be found in the "Introduction" section of the article I
> quoted above. Just in case you cannot get to that article for some reason
> (and for the archival of this message) - here is the introduction:
>
> <start quote from above web page here>
> For more information about the .NET Framework Service Pack 1,
> click the following article numbers to view the articles in the
> Microsoft Knowledge Base:
> - 885055 ( http://support.microsoft.com/kb/885055/ )
> How to obtain Microsoft .NET Framework 1.1 Service Pack 1
> - 318785 ( http://support.microsoft.com/kb/318785/ )
> How to determine which versions of the .NET Framework are
> installed and whether service packs have been applied
>
> If you experience problems installing this service pack, refer to
> the following Microsoft Knowledge Base article:
> - 899619 ( http://support.microsoft.com/kb/899619/ )
> Installation of .NET Framework service packs is not completed
> if you first install security update MS05-004
>
> For more information about the .NET Framework and what the

> ..NET Framework is used for, visit the following Microsoft

jer

unread,
Dec 17, 2008, 7:03:01 PM12/17/08
to
I went to the Microsoft Update Solution Center then found: Updates are not
installed successfully from Windows Update, from Microsoft Update, or by
using Automatic Updates after you perform a new Windows XP installation or
you repair a Windows XP installation
:http://support.microsoft.com/kb/943144.
I followed the instructions in Method 1 several times without success. I
did not want to try Method 2 because it required another Download....
I've added RAM we're trying to move things to an external hard drive but I
am out of disk space!! I think we're right around 15% now I think.
I've tried to follow a couple of the links that PA Bear posted here and
found that I have .NET Framework Version 1.1 and 2.0 both SP 1.... but I was
quickly overwhelmed and decided that I needed the instructions "dumbed down".

I will look into your suggestions (Stanley) and see if I can get those to
work????
Thanks
Jer

jer

unread,
Jan 23, 2009, 2:47:01 PM1/23/09
to
HELP!!!
I have finally solved this original problem (see below) but NOW we keep
getting the same update over and over! (Security Update for Microsoft .NET
Framework, Version 1.1 Service Pack 1 (KB928366)
My update history shows that it has installed like every day for over a
month now. I found a link from 12/24/08 "repeating update" that took me to,
"How to trouble shoot Windows Update when you are repeatedly offered an
update". I tried installing the Malicious Software Removal Tool, it seemed
to be successful but I still get the update... I have AVG anti-virus and
windows defender... The next step is to install the update in the safe mode.
THAT intimidates me some??? Are there any other options to this problem????
Does it matter that I keep getting the same update over and over???
Thanks, Jer

PA Bear [MS MVP]

unread,
Jan 23, 2009, 5:17:13 PM1/23/09
to
See my first reply to your thread (08 Dec-08):
http://groups.google.com/group/microsoft.public.windowsupdate/msg/784c32b7470c72f0

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

jer

unread,
Jan 24, 2009, 7:01:01 PM1/24/09
to
I do not understand your response!!!
I followed your suggestions on the first "reply" to correct my original
problem as you can see from the posts below. After several "botched"
attempts at Method 1 I did finally get it to work and successfully got
Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1
(KB928366)! Everyday since! Now the question remains how do I get it to STOP?!

"PA Bear [MS MVP]" wrote:

PA Bear [MS MVP]

unread,
Jan 24, 2009, 7:17:58 PM1/24/09
to
Do Method 2 again. If you use the .NET Frameword cleanup tool
(http://astebner.sts.winisp.net/Tools/dotnetfx_cleanup_tool.zip) and use it
correctly, then *manually* install .NET Framework 1.1 SP1, KB928366 should
install once via AU or WU...or you might try installing it manually.
Otherwise, you can...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB928366).

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.


--
~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

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