Yep. Here's what we have: Not enough information.
Here's some suggestions for your response:
* Operating system (flavor and service pack level, more detail better.)
Start button --> RUN (no "RUN"? Press the "Windows Key" + R
on your keyboard) --> type in:
winver
--> Click OK.
The picture at the top of the window that opens will give you the general
(Operating System name) while the line starting with the word "version" will
give you the rest of the story. Post both in response to this message
verbatim. ;-)
* What *you* mean by 'slow'. Be specific. Are you not getting updates when
you expect them? Is the download speed when you are getting the updates
just bad/slower than you remember? When the updates install, do you think
they are taking too long? Are updates repeating themselves? Do you have
the KB######'s of specific updates to better inform us of what you are
seeing?
* What changed (new hardware? new software? repair installation? clean
installation? new internet connection? power outage?) between it working
fine and now?
* What have you done to attempt to remedy the situation?
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
I have changed the route my company uses to microsoft by switching my BGP
connection, same result.
same thing is happening here...Windows Update/Microsoft Update (via
the browser) takes FOREVER to load the update page.
something is definitely wrong with the windows update site
exact same symptoms/situation here. manual (web-based) updates, via
either Windows or Microsoft Update, are extremely SLOW. almost as if
the update servers are too busy to process incoming connections...
denial of service attack maybe?
Millions of Vista computers attempting to download/install SP2 is a more
likely explanation.
ahh, perhaps you're right.
however, i'd still like to hear an official explanation from microsoft.
Don't hold your breath.
--
n/a
"techcafe" wrote:
> something is definitely wrong with the windows update site
>
Has there been any explanation from M$oft?
The process of procuring updates is just agonizingly slow.
The slowdown started about a week ago, and the MS updates page is the only
one I visit that exhibits this behavior.
Is Automatic Updates enabled?
doesn't matter, manual updates are slow either way, ime
oh, i'm aware of that...
ugh, i'm finishing up an XP install on one of our machines... it's
taking forever... because as Jim said, it's agonizingly slow, the
manual/web-based update process, not automatic updates. it's been
like this for a week or more. as you say, could be related to Vista
SP2 being pushed-out to automatic update subscribers.
it's annoying, nevertheless
HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
(after a clean install)
http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c
HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
clean install)
http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b
Tip: Use Windows Update, not Microsoft Update, to get the OS fully-patched
(it'll be much faster). Then either switch to Microsoft Update or use
Office Update to get your Office applications fully patched.
PS: Office Update will not be available after 01 August 2009.
yeah, i had already installed SP3 (the redistributable)... it's the
post-SP3 updates (online) that are taking forever.
Yes, I know, but are you updating manually via Windows Update or Microsoft
Update?
<QP>
What are the differences between Windows Updates, Automatic Updates, and
Microsoft Updates?
While Windows Update provides you with updates specifically for Windows,
Microsoft Update expands the service to download and install updates for
other Microsoft software, such as Microsoft Office and Windows Live.
Automatic updating is a feature that allows you to set your PC to
automatically download and install updates using either service, making it
easy and convenient for you to keep your Windows PC current.
</QP>
Source: http://www.microsoft.com/windows/downloads/windowsupdate/FAQ.mspx
yes, yes, i KNOW all of that, but thank you anyway.
as i (and others) have said already, both, windows update and
microsoft update are slow. this has nothing to do with automatic
updates.
techcafe wrote:
> same thing is happening here...Windows Update/Microsoft Update (via
> the browser) takes FOREVER to load the update page.
>
> something is definitely wrong with the windows update site
techcafe wrote:
> yes, yes, i KNOW all of that, but thank you anyway.
>
> as i (and others) have said already, both, windows update and
> microsoft update are slow. this has nothing to do with automatic
> updates.
I have installed Windows XP and updated said machines several times over the
last week or two now. In each case - I needed over 30 updates (SP3 is
integrated along with a few other updates automatically done during my
unattended installation - I have been neglectful in updating the process as
of late) and I have noticed no slowness.
The machines locations have varied.
I have one location with a very fast internet connection (the internal
gigabit network is likely the larger bottleneck than anything else) and
another with a cable modem connection and a third with a DSL connection.
All cases have been reasonably quick during the update process - no
noticable delays in scanning for, downloading or installing the necessary
updates.
I speak of using http://windowsupdate.microsoft.com/ - not automatic updates
or anything else right now. Although - I have manually (today) downloaded
many of the updates I have neglected to in the past (see above mention of my
neglectfulness) to intgerate them in the installation as well - to avoid as
much post-install Internet update as possible. Those updates seemed to work
fine.
Sounds like a location/ISP/networking issue on your end, to me anyway.
There is also the possibility (seeing how you mentioned installing SP3
manually) that your update system is askew. I have seen this happen on
system with active AV systems (very few times) and if they did not follow
what I consider the best practice for installing such things (service packs
that is.)
My suggestion:
Download/Install the latest Windows Installer (for your OS):
( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
http://www.microsoft.com/downloadS/details.aspx?familyid=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en
Reboot.
and...
Download the latest version of the Windows Update agent from here (x86):
http://go.microsoft.com/fwlink/?LinkID=91237
... and save it to the root of your C:\ drive. After saving it to the root
of the C:\ drive, do the following:
Close all Internet Explorer windows and other applications.
Start button --> RUN and type in:
%SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
--> Click OK.
(If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
NEXT --> When it finishes installing, click on "Finish"...
Reboot.
Then follow the instructions here:
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058
Reboot.
Log on as an user with administrative rights and open Internet Explorer and
visit http://windowsupdate.microsoft.com/ and select to do a CUSTOM scan...
(Every time you are about to click on something while at these web pages -
first press and hold down the CTRL key while you click on it. You can
release the CTRL key after clicking each time.)
Once the scan is done, select just _ONE_ of the high priority updates
(deselect any others) and install it.
Reboot again.
If it did work - try the web page again - selecting no more than 3-5 at a
time.
The Optional Software updates are generally safe - although I recommend
against the "Windows Search" one and any of the "Office Live" ones for
now. I would completely avoid the Optional Hardware updates. Also - I do
not see any urgent need to install Internet Explorer 8 at this time.
Come back - let us know if that worked.
... Really - come back and let everyone know if that worked.
My suggestion for your future installs - integrate SP3 into the installation
media as well as many of the post-SP3 patches. Download and keep decently
current with an automated installation for all other patches and
installations. There are many ways to do all of that - so I will leave you
to your own knowledgebase to figure out which is best for you. ;-)
I had the same problem and isolated it to the Fios connection. How did I do
this? I have 3 Fios connections. Updates worked perfectly on one but not the
older two.
Called Verizon. The older connections were PPoE and the newest was DHCP.
They reprovisioned my older accounts and then I changed the settings in the
router and now the Microsoft updates work just fine.
"Clayton" <clayton...@xtra.co.nz> wrote in message
news:eQAoWXV%23JHA...@TK2MSFTNGP02.phx.gbl...
Win XP sp3 - 2 GB RAM - dual core CPU, and others as well. (19 new PCs to
set up. Will be retired before they are finished at this rate.)
I tried utilizing Microsoft's free help with the update process, but they
were of no help at all.
NO OTHER WEB PAGES are slow.
Still like it.