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Failed updates, how do I reapply?

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MikeB

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Feb 23, 2009, 10:34:05 PM2/23/09
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Today I got a message that there were some updates due for my
computer. I ran Windows Update (or is it Microsoft Update?). It
downloaded a bunch of stuff and I left as I had other things to do.
When I returned, I noticed that one of the updates failed. After
investigation, I noticed that the most recent SQL Server 2005 update
and several other SQL Server 2005 updates over the past few years(!!)
have all failed.

Here is a list Chronolicically reverse. Of all the SQL Server updates,
back to the last successful update.

SQL Server 2005 Microsoft SQL Server 2005 Service Pack 3 (KB955706)
Monday, February 23, 2009 Microsoft Update

SQL Server 2005 Security Update for SQL Server 2005 Service Pack 2
(KB960089) Wednesday, February 11, 2009 Automatic Updates

SQL Server 2005 Security Update for SQL Server 2005 Service Pack 2
(KB948109) Wednesday, July 09, 2008 Automatic Updates

SQL Server 2005 Critical Update for SQL Server 2005 Service Pack 2 (KB
934458) Sunday, October 21, 2007 Automatic Updates (Success)

So now I"m not sure what to do. One option is to uninstall SQL Server
2005 and then reinstall it and see if that resolves the problem. I
cannot find a way to tell Microsoft Update to really or retry the
updates - perhaps I'm just overlooking the right option somewhere?

I did run Microsoft Baseline Security Analyser 2.1 to see if I could
garner some more information and it also highlighted some issues (that
I again don't understand) with my SQL Server 2005 inistall.

It reported that: Permissions on the SQL Server and/or MSDE
Installation folders are not set prosperly.

Frankly, I don't have a clue as to whether that might be the problem,
I don't recall ever fiddling with these types of settings.

Any help/advice will be appreciated. Thanks.

PA Bear [MS MVP]

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Feb 24, 2009, 2:28:54 AM2/24/09
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Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (only KB960089 and
KB948109 qualify for free support but getting them installed will probably
get the others installed, Mike).

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

MikeB

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Feb 24, 2009, 1:10:51 PM2/24/09
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On Feb 24, 1:28 am, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:
> Start a free Windows Update support incident request:https://support.microsoft.com/oas/default.aspx?gprid=6527
>

PA Bear, thanks for the detailed help. I now have a weid issue. If I
click on the above website, I go a few screens into the site, it asks
me what country I'm in (USA), whether I have the problem on this
computer or another (this computer) and then it tries to open a page
that generates an IE alert (that bar near the top) saying that IE has
blocked the site from using an AxtiveX control in an unsafe manner.
There is no option to accept the ActiveX control, so the page doesn't
load.

Any ideas how I get around that?

Thanks again.

PA Bear [MS MVP]

unread,
Feb 24, 2009, 1:42:12 PM2/24/09
to
[To keep track of things, it helps immensely if you include all of previous
message(s) in your replies to the newsgroup.]

Use the toll-free phone number instead, Mike (1-866-PCSAFETY), or...

IE Tools | Internet Options | Security | (select) Trusted Sites | Sites
(button) | Add microsoft.com to this zone.
--
~PA Bear

MikeB

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Feb 24, 2009, 2:07:44 PM2/24/09
to
Sorry for truncating the message. I was trying to limit it to the
relevant portion.

I called the 1866-PCSAFETY number and got a very helpful guy that took
remote control of my computer.

First he seemed to (if I follwed his clicks) disabled some services,

Then he installed some new high-priority Win XP fixes that was
available on the Windows Update site (that wasn't there earlier today
when I looked). Or last night for that matter.

Then he enabled them again. Then he looked at the list of installed
programs and the final SP3 update to SQL Server was listed as
installed last night - at least on 2/23/2009.

So he tells me that the failure message in Windows Update is spurious.

After that he attempted tp reset my IE security zones to default - I
had to shout at him to stop :)

SO I guess there is a bug in Microsoft Update regarding the status of
the SQL updates

I'm just going to leave it at this, I've now spent too many hours on
this.

Thanks for your help.

Much appreciated.

> > Thanks again.- Hide quoted text -
>
> - Show quoted text -

PA Bear [MS-MVP]

unread,
Feb 24, 2009, 9:19:43 PM2/24/09
to
[Replying via Google Groups as the MS newsserver objected to the
Message ID of my first reply.]

Thread history:
http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/74b99842ae9c89fa/7694904a07862766

YW, Mike, and thanks for your feedback.

Are any of the updates you listed in your first post still being
offered by Automatic Updates or Windows Update website?

> Then he installed some new high-priority Win XP fixes that was
> available on the Windows Update site (that wasn't there earlier today
> when I looked). Or last night for that matter.

FYI, two (2) updates were released today for WinXP, neither of which
had anything to do with your problems:

- KB967715, which is related to Security Advisory 967940 (Don't
ask!!); and a...

- Root Certificates update (KB931125; typically released every 3
months or so)

Microsoft Security Advisory (967940): Update for Windows Autorun
http://www.microsoft.com/technet/security/advisory/967940.mspx

How to correct "disable Autorun registry key" enforcement in Windows
http://support.microsoft.com/kb/967715

Microsoft root certificate program members
http://support.microsoft.com/kb/931125
--
~PA Bear

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