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error code 80240016

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jerog01

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May 4, 2009, 3:50:03 PM5/4/09
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When I log in I get a pop up that says "Windows can't check for updates". I
click on this and it shows 1 update that needs installed. I click it to
install but it immediately says "failed to install - other updates are
installing, try later" and I get the error code 80240016. This happens every
time I try to install it. I have tried all the help/support tasks but havent
found a solution yet.

PA Bear [MS MVP]

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May 4, 2009, 4:00:31 PM5/4/09
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Please state your full Windows version (e.g., WinXP SP3; Vista SP2) when
posting to this newsgroup.

Which update is failing to install (e.g., KB955519) and throws the 80240016
error?

0x80240016 = WU_E_INSTALL_NOT_ALLOWED

Have you tried?...

Error message when you try to install updates from the Windows Update Web
site or from the Microsoft Update Web site: "0x80240016":
http://support.microsoft.com/kb/957307
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

abona.rofaeel

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May 4, 2009, 5:47:02 PM5/4/09
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Ǝиçεl

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May 5, 2009, 8:23:00 PM5/5/09
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See this related thread:

<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate&tid=5cb5ad34-ea2c-4e8f-b655-5265d00d52cf&p=1>


Ǝиçεl
-=-

kiwiMum

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Jun 2, 2009, 2:55:01 AM6/2/09
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I have the same trouble. I am using Vista and it is KB936330 that won't load.

Any ideas?

TaurArian

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Jun 2, 2009, 4:14:21 AM6/2/09
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1. Always start your own thread.

2. See if this helps:


Error message when you try to install updates from the Windows Update Web
site or from the Microsoft Update Web site: "0x80240016"
http://support.microsoft.com/kb/957307

--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
Disclaimer: The information has been posted "as is" with no warranties
or guarantees and doesn't give any rights.


kiwiMum wrote:
:: I have the same trouble. I am using Vista and it is KB936330 that

Eddie Bowers [MSFT]

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Jun 5, 2009, 7:34:46 PM6/5/09
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0x80240016 is "attempt to install while another install is going on or
reboot is pending"

You might try runing the following commands and rebooting. (Start a command
prompt as administrator)

REG DELETE "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session
Manager" /v PendingFileRenameOperations /f
REG DELETE
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\
Auto Update\RebootRequired" /f
REG DELETE
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\
Auto Update" /v RebootRequired /f
REG DELETE
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\UpdateExeVolatile" /f

This should remove most pending install information.

PA Bear [MS MVP]

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Jun 5, 2009, 9:10:47 PM6/5/09
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Man, are YOU a sight for sore eyes! We thought you might have been given
the axe.

Thread history:
http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/2ba2e65cca549219/1bedcba9159dfcf7

Eddie Bowers [MSFT]

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Jun 8, 2009, 6:49:56 PM6/8/09
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>From: "PA Bear [MS MVP]" <PABe...@gmail.com>

>
>Man, are YOU a sight for sore eyes! We thought you might have been given
>the axe.

:)

Naaa. Just too busy to do anything above and beyond until now.

PA Bear [MS MVP]

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Jun 8, 2009, 7:44:18 PM6/8/09
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Stick around: This could be an "interesting" Patch Tuesday & aftermath.

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