Can only send brief messages
SG
I had this problem months ago without finding a cause but spending $150
modem-phone call & house call. I did find a workaround, create a new
identity, but its a big hassle Moving messages rules, etc.
I have a fast system with 1GB mem and about 30GB free on HD. routinely keep
it clean with Spy-bot and others as well as defraging and such.
Problem: when I send email of over about 200k it doesn't get out. I get
error that there was a system delay or other cause that caused my ISP to
drop the xfer
Bruce Hagen
highlight and then right click to copy and then paste it into this thread.
Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3
Note that for some AV programs, it may be necessary to uninstall the program
and reinstall in Custom Mode and opt out of e-mail scanning when the option
arises.
General precautions for Outlook Express:
Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.
After you are done, follow up by compacting your folders manually while
working *offline* and do it often.
Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.
Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3
In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
And backup often.
Backup & Restore:
http://www.insideoe.com/backup/
This is a great two click program:
Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
"SG" <NOONE AT NOWHERE.NET> wrote in message
news:ON3T2ns6...@TK2MSFTNGP05.phx.gbl...
SG
Note email scanning is off and running with entire AVAST removed was
previously tried.
PLEASE see my 1800 post on same subject.
SG
"Bruce Hagen" <Nos...@mymail.invalid> wrote in message
news:%23L51Yqs...@TK2MSFTNGP03.phx.gbl...
Bruce Hagen
How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express:
http://support.microsoft.com/default.aspx?scid=kb;en-us;813514&Product=oex
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
"SG" <NOONE AT NOWHERE.NET> wrote in message
news:e%23GHu4s6...@TK2MSFTNGP02.phx.gbl...
Bruce Hagen
Configure Outlook Express using Sonic.net:
http://www.sonic.net/support/ss/windows/xp/oe/settings.shtml
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
"Bruce Hagen" <Nos...@mymail.invalid> wrote in message
news:uRsTk6s6...@TK2MSFTNGP03.phx.gbl...
![PA Bear [MS MVP]'s profile photo](http://lh3.googleusercontent.com/a-/ALV-UjXsf05hH-R8XChS3fXPPzfoO8FYYxAKhT86KfPnIELr3QJ9tQ=s40-c)
PA Bear [MS MVP]
Whaddya mean, "It's BACK"??
<QP>
"A time-out occurred while communicating with the server. Subject 'Fw: Union
Rules', Account: 'POP.SONIC.NET', Server: 'MAIL.SONIC.NET', Protocol: SMTP,
Port: 25, Secure(SSL): No, Error Number: 0x800CCC19"
</QP>
Troubleshooting error messages that you receive when you are using OL and OE
http://support.microsoft.com/kb/813514
=> OE Tools | Accounts | Mail | [SONIC] | Properties | Advanced | Break
apart... (uncheck).
=> Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:
<QP>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</QP>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
SG
doesn't contain all the information I posted in the other one. This thread
was posted by error before I completed and reviewed my words.
I will now stick to this thread but remember more descriptive info in my
1800 post.
It's back= it occurred a few times and was worked around by generating new
identity - getting tired of generating new identities, hoping to fix root
cause.
SG
"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
news:OAhb8R16...@TK2MSFTNGP05.phx.gbl...
PA Bear [MS MVP]
>> => OE Tools | Accounts | Mail | [SONIC] | Properties | Advanced | Break
>> apart... (uncheck).
>>
>> => Disable email scanning by your anti-virus application
Did you do both of the above (yet)?
--
~PA Bear
SG
MY 1800 post is the OTHER thread you are complaining about.
"Did you do both of the above (yet)?
"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
news:ujeex516...@TK2MSFTNGP03.phx.gbl...
---
* Synchronet * The Whitehouse BBS --- whitehouse.hulds.com --- check it out free usenet!
--- Synchronet 3.15a-Win32 NewsLink 1.92
Time Warp of the Future BBS - telnet://time.synchro.net:24
SG
I previously worked for hours with Sonic tech's over phone and Phone co rep
at home. No luck. I rechecked settings and those from Sonic site do NOT work
for me. I cannot use SSL settings as sonic will not accept my password so I
use ports 25 -- 110 and not ssl. these were given to me by sonic.
Thanks still have hope..
Review all your settings here *very carefully*. Every checkbox. etc.
Configure Outlook Express using Sonic.net:
http://www.sonic.net/support/ss/windows/xp/oe/settings.shtml
--
"Bruce Hagen" <Nos...@mymail.invalid> wrote in message
news:%23sl6a9s...@TK2MSFTNGP06.phx.gbl...
---
PA Bear [MS MVP]
20 Jul-08, it doesn't necessarily show time for all of us.
If the behavior's not fixed now, chances are your latest identity is now
corrupt, too.
General OE Caveats to avoid such problems:
- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.
- Empty Deleted Items folder daily.
- Disable Background Compacting [removed in WinXP SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm
- WinXP SP2 only: Do not cancel Automatic Compacting, should it occur, and
do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place.
- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages), it provides no additional protection,
and even Symantec says it's not necessary:
<QP>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</QP>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
If it happens *again*, stick to webmail, d00d.
SG wrote:
> MY 1800 post is the OTHER thread you are complaining about.
>
>> Did you do both of the above (yet)?
> Yes
>
>> What's your "1800 post"?
>>
>>>> => OE Tools | Accounts | Mail | [SONIC] | Properties | Advanced | Break
>>>> apart... (uncheck).
>>>>
>>>> => Disable email scanning by your anti-virus application
>>
>> Did you do both of the above (yet)?
>>
>>> Sorry about the two thread thing but this thread is following a post
>>> that
>>> doesn't contain all the information I posted in the other one. This
>>> thread
>>> was posted by error before I completed and reviewed my words.
>>> I will now stick to this thread but remember more descriptive info in my
>>> 1800 post.
>>>
>>> It's back= it occurred a few times and was worked around by generating
>>> new
>>> identity - getting tired of generating new identities, hoping to fix
>>> root
>>> cause.
>>>
>>>> Please stick to one (1) thread.
>>>>
>>>> Whaddya mean, "It's BACK"??
>>>>
>>>> <QP>
>>>> "A time-out occurred while communicating with the server. Subject 'Fw:
>>>> Union
>>>> Rules', Account: 'POP.SONIC.NET', Server: 'MAIL.SONIC.NET', Protocol:
>>>> SMTP,
>>>> Port: 25, Secure(SSL): No, Error Number: 0x800CCC19"
>>>> </QP>
>>>>
>>>> Troubleshooting error messages that you receive when you are using OL
>>>> and OE
>>>> http://support.microsoft.com/kb/813514
>>>>
>>>> => OE Tools | Accounts | Mail | [SONIC] | Properties | Advanced | Break
>>>> apart... (uncheck).
>>>>
>>>> => Disable email scanning by your anti-virus application...
SG
PA Bear--Bruce
I just spent hours researching this problem from previous occurrences as
well as around the web and what I come up with as FACTS are:
1. that it is caused by being disconnected due to a 10053 socket error.
2, It ONLY happens in outlook express, not in webmail or outlook.
Given this I cannot place blame on my ISP-virus program (Avast)- nor
anywhere other than IE. Unfortunately though many others have the problem,
no one seems to have the fix.other than coding changes in their custom
programs to slightly delay the sending of the next outgoing burst after
previous was acknowledged.
Switching to outlook soon.
SG
"SG" <NOONE AT NOWHERE.NET> wrote in message
news:ON3T2ns6...@TK2MSFTNGP05.phx.gbl...
Bruce Hagen
socket error. Did you post the complete error message, or has it changed?
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
"SG" <NOONE AT NOWHERE.NET> wrote in message
news:u8wgyh56...@TK2MSFTNGP03.phx.gbl...
SG
complete cut and paste but now I AM seeing 10053 socket error--error nr
0x800cccdf
SG
"Bruce Hagen" <Nos...@mymail.invalid> wrote in message
Bruce Hagen
Not wanting to read every post, did you ever remove Avast and reinstall in
Custom mode? Choose Custom Installation and under Resident Protection,
Uncheck: Internet Mail and Outlook/Exchange.
Just because e-mail scanning doesn't affect MS Outlook, it can still affect
OE. And Webmail is a completely different animal. That should always work.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
"SG" <NOONE AT NOWHERE.NET> wrote in message
news:u9e83R66...@TK2MSFTNGP02.phx.gbl...
PA Bear [MS MVP]
be making.
SG wrote:
> Thanks for your help this time and previous on same issue.
> PA Bear--Bruce
>
> I just spent hours researching this problem from previous occurrences as
> well as around the web and what I come up with as FACTS are:
> 1. that it is caused by being disconnected due to a 10053 socket error.
> 2, It ONLY happens in outlook express, not in webmail or outlook.
> Given this I cannot place blame on my ISP-virus program (Avast)- nor
> anywhere other than IE. Unfortunately though many others have the problem,
> no one seems to have the fix.other than coding changes in their custom
> programs to slightly delay the sending of the next outgoing burst after
> previous was acknowledged.
> Switching to outlook soon.
<snip>
SG
Avast gives me no option to INSTALL in custom mode but I can, and had,
Internet Mail and Outlook/Exchange unselected in Avast's program custom
setting.
To verify this I updated avast program but had no choice of custom INSTALL.
You are correct about error number, sorry
To reconfirm all I just attempted to send a 3 meg picture file
modem shows no data at all indicated being sent.
Then receive message after about 2 minutes
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
A time-out occurred while communicating with the server. Subject 'TEST',
Account: 'POP.SONIC.NET', Server: 'MAIL.SONIC.NET', Protocol: SMTP, Port:
25, Secure(SSL): Yes, Error Number: 0x800CCC19
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
next part of same message asks if I want to wait longer - I reply no
About 1 minute later another message comes in
___________________________________________________________________________________________________________________
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'TEST', Account: 'POP.SONIC.NET', Server:
'MAIL.SONIC.NET', Protocol: SMTP, Port: 25, Secure(SSL): Yes, Socket Error:
10053, Error Number: 0x800CCC0F
_______________________________________________________________________________________________________________________
"Bruce Hagen" <Nos...@mymail.invalid> wrote in message
news:%23jSgJY6...@TK2MSFTNGP02.phx.gbl...
---
SG
work. And YES outlook should be proud theirs does.
NOTE: I still appreciate your knowledge and the much help you have given me
and others on OTHER problems.news:e5waniC7...@TK2MSFTNGP02.phx.gbl...
PA Bear [MS MVP]
With default mark-up, a 3MB attachment to a, e.g., 10KB message becomes a
~4.1MB email! Most ISPs limit the size of an email to 2MB (and usually much
lower than that).
That's like trying to send a '77 Caddy in a shoe box via snail-mail, SG.
Either resize the pic (considerably) or use other methods to send such a
large file (e.g., FTP or CD sent via snail-mail).
--
~PA Bear
SG wrote:
<snip>
> To reconfirm all I just attempted to send a 3 meg picture file
>
> modem shows no data at all indicated being sent.
>
> Then receive message after about 2 minutes
>
> A time-out occurred while communicating with the server. Subject 'TEST',
> Account: 'POP.SONIC.NET', Server: 'MAIL.SONIC.NET', Protocol: SMTP, Port:
> 25, Secure(SSL): Yes, Error Number: 0x800CCC19
>
> next part of same message asks if I want to wait longer - I reply no
>
> About 1 minute later another message comes in
>
> Your server has unexpectedly terminated the connection. Possible causes
> for
> this include server problems, network problems, or a long period of
> inactivity. Subject 'TEST', Account: 'POP.SONIC.NET', Server:
> 'MAIL.SONIC.NET', Protocol: SMTP, Port: 25, Secure(SSL): Yes, Socket
> Error:
> 10053, Error Number: 0x800CCC0F
<snip>
SG
problem.
GREAT ISP : Sonic reply to size question
"The maximum allowed size that can be sent is 20mb. If your Outlook Express
is till breaking the messages up at a smaller size then we should check a
setting here. Go to Tools -> Accounts. Click on the Mail tab, select the
sonic.net email account then click properties. In this screen click on the
Advanced tab. Check the Sending option ensuring that "Break apart messages
larger than" is NOT checked.
Hope this helps. Thanks for choosing Sonic.net!
SG
"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
news:e4PXXVO7...@TK2MSFTNGP04.phx.gbl...
SG
out in many brief bursts rather than one smooth uninterrupted message. Maybe
2,3 ,5 one second pauses. Could I have a buffer problem somewhere?
SG
"SG" <NOONE AT NOWHERE.NET> wrote in message
news:uTIDM0P7...@TK2MSFTNGP04.phx.gbl...
Bruce Hagen
difference?
BTW. I use Avast (free) myself and you /can/ install it in custom mode,
although it may be called something else. I don't recall for sure.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
"SG" <NOONE AT NOWHERE.NET> wrote in message
news:eY%23PtHQ7...@TK2MSFTNGP06.phx.gbl...
SG
Creating a new identity has always fixed it and probably would again as
mentioned in original post. They seem to work for a few days or a few weeks
then fail in this manor again
HOWEVER
I have generated about seven in past two months to get past this problem and
that's a lot of work with moving messages, moving address book, and
reestablishing newsgroups. Plus in my rush generating them to get a post
out I have lost some old messages thru carelessness. I really need a FIX or
a CAUSE not a workaround.
Again thanks
SG
"Bruce Hagen" <Nos...@mymail.invalid> wrote in message
---
PA Bear [MS MVP]
Repost:
SG
I AGREE So please tell me what is breaking them and how to prevent it?news:eE8hMVS7...@TK2MSFTNGP04.phx.gbl...
---
Tom [Pepper] Willett
Read PA Bear's post again. It tells you.
"SG" <NOONE AT NOWHERE.NET> wrote in message
news:uLAnYsa7...@TK2MSFTNGP06.phx.gbl...
:I AGREE So please tell me what is breaking them and how to prevent it?
SG
Sorry Tom, it doesn't.
Its a long thread with many suggestions but no results. It is also not the
first time I have troubleshot this problem, see my initial post.
SG
"Tom [Pepper] Willett" <t...@youreadaisyifyoudo.com> wrote in message
news:OgUqT1a7...@TK2MSFTNGP06.phx.gbl...
Ken
From outlook express help.
Look at index, choose 'breaking up large messages' or 'sending large
messages'
To send large messages
Many mail and news servers limit the size of the messages you can receive
and send. Usually this limit is one megabyte (1 MB) per message, including
all attached files.
With Outlook Express, however, you can send large messages or files to mail
and news servers that have size limits by breaking the messages into smaller
ones. When the group of messages is received, the mail program recombines
them into one message.
On the Tools menu, click Accounts.
On either the Mail or News tab, click Properties.
On the Advanced tab, select the Break apart messages larger than x KB check
box and then enter the maximum file size the server will allow.
"SG" <NOONE AT NOWHERE.NET> wrote in message
news:%23PmnVbb...@TK2MSFTNGP02.phx.gbl...
SG
From my ISP, posted earlier
Sonic reply to size question
>>> "The maximum allowed size that can be sent is 20mb. If your Outlook
>>> Express is till breaking the messages up at a smaller size then we
>>> should check a setting here. Go to Tools -> Accounts. Click on the Mail
>>> tab, select the sonic.net email account then click properties. In this
>>> screen click on the Advanced tab. Check the Sending option ensuring that
>>> "Break apart messages larger than" is NOT checked.
SG
"Ken" <Pleas...@NewsGroup.Thanks> wrote in message
news:%23oUCv%23b7IH...@TK2MSFTNGP02.phx.gbl...
PA Bear [MS MVP]
this thread), you should NOT encounter corruption. If you do, something's
funky with your install of WinXP (not OE) and you'd need to do a format &
reinstall (not a Repair Install).
NB: Do NOT rename the MAIN IDENTITY, create a new one. To avoid any
confusion, do not use the word MAIN in the name of any user-created
identities.
--
~PA Bear
SG wrote:
> I AGREE. So please tell me what is breaking them and how to prevent it?
SG
Bear yes AGAIN I do comply with all the caveats you suggest and YES I do
encounter this problem reoccurring time and time again. Honestly I do not
know if the cause lies in OE or XP but I can work around it using new
identity or by switching to a mail system other than OE which is much better
than starting XP life all over again.
Again thank you and Bruce for trying. I know you are as frustrated with me
as I am with the problem. I do wish though that you would accept the fact
that your standard cures do not fix all problems and you would not need to
keep repeating them. Admitting defeat, which I am at this point, is not a
sign of weakness but only acknowledges I, and you, are not all knowing.
Respectfully
SG
PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
news:uIGKOAd7...@TK2MSFTNGP06.phx.gbl...
---
Bruce Hagen
Again thank you and Bruce for trying. I know you are as frustrated with me
as I am with the problem. I do wish though that you would accept the fact
that your standard cures do not fix all problems and you would not need to
keep repeating them. Admitting defeat, which I am at this point, is not a
sign of weakness but only acknowledges I, and you, are not all knowing.
Thank you for the thank you.
I am not frustrated with you. I am frustrated that I cannot help any more
than I have.
I know my *standard cures* do not fix all problems, but I use them as a
starting point at least. If I didn't have these cures saved, I would spend
too much time typing to reply to each post.
I do not intentionally repeat any possible cure, but when a thread gets this
long, it is inevitable.
I do acknowledge that I am not all knowing,far from it. I also have doubts
that if you could talk to someone that was on the Outlook Express
development team, that they could be of any better help. Of course there is
no OE development
team anymore, so that is a moot point.
As all here, no one, (two words), is an employee of MS, nor are we advocates
for them. We are all volunteers, and speaking for myself, I probably take
more pride in successfully helping someone solve a problem than a paid MS
help tech does.
I do hope you find an answer for your problem. I am convinced it is a
corrupt identity, again. The question is: What is causing the identities to
become corrupt? Unfortunately, I haven't been able to figure that out.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
"SG" <NOONE AT NOWHERE.NET> wrote in message
news:eaYAUfe7...@TK2MSFTNGP05.phx.gbl...