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q823559

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Jim

unread,
Sep 26, 2008, 5:57:32 PM9/26/08
to
After reinstalling IEv.6 I had to do some critical updates of which this was
one;
Microsoft Security Bulletin MS03-023
Buffer Overrun In HTML Converter Could Allow Code Execution (823559)

Originally posted: July 9, 2003
Updated: May 13, 2004
Version: 1.5

I have had to reinstall this 2 times this week and after the last install I
ran a scan and again it is asking for this critical update! Each update
states that the q823559 was successful...What's the problem here?


Jim

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Sep 26, 2008, 7:27:14 PM9/26/08
to
Also, I would like to add that it is listed in Control Panel>Add/Remove as
Q823559 installed.

"Jim" <inv...@example.invalid> wrote in message
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PA Bear [MS MVP]

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Sep 26, 2008, 8:50:58 PM9/26/08
to
How did you go about reinstalling IE6 in Win98? What issues were you having
that you thought reinstalling IE6 might resolve?

If you (1) download the installer for KB823559 from the following link,
saving it to your desktop, (2) double-click on the saved file to install it
manually, and then (3) reboot, does Windows Update still offer it?

Download details: Security Update for Microsoft Windows 98 and Windows 98
Second Edition (KB823559):
http://www.microsoft.com/downloads/details.aspx?FamilyID=71ec81dd-9e86-4956-94f5-b6e020348569

Support for Win98 ended in July 2006. While MS offers free support for
Windows Update issues, this support no longer applies to Win98.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Jim wrote:
> Also, I would like to add that it is listed in Control Panel>Add/Remove as
> Q823559 installed.
>

Jim

unread,
Sep 27, 2008, 1:42:33 PM9/27/08
to
It was an error. I was supposed to repair IE and instead I went into Control
Panel>Add\Remove and D-clicked IE. I then refreshed my memory of the
Advanced option on reinstate previous version and clicked ok instead of
cancel to exit. The application uninstalled and reinstalled the previous
version 5. At this point I went to MS Support and DL the MSIEv.6 and
reinstalled it. Next I went to WindowsUpdate to check for critical updates
and installed all of which q823559 was one. I have left Windows Critical
Update on and the next day a prompt for critical update. Upon checking I
found the offer of q823559 again. After running the install again I check
with initial scan and again the prompt shows up...This is in Control Panel
as a windows security update. Is it possible that the scanner is wrong?
"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
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PA Bear [MS MVP]

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Sep 27, 2008, 3:05:07 PM9/27/08
to
By any chance and at any point in the past, have you had occasion to (1)
reinstall Win98 (2) without having first uninstalled IE6 via Add/Remove
Programs?

If you go to http://windowsupdate.microsoft.com, select CUSTOM and scan, is
KB823559 (or Q823559) offered (again)? Is it listed in the Update History
section and if so, does this listing indicate a Successful install? Does
Windows Update offer you any other security updates?

Have you tried to install KB823559 manually per my previous reply?

Jim wrote:
> It was an error. I was supposed to repair IE and instead I went into
> Control
> Panel>Add\Remove and D-clicked IE. I then refreshed my memory of the
> Advanced option on reinstate previous version and clicked ok instead of
> cancel to exit. The application uninstalled and reinstalled the previous
> version 5. At this point I went to MS Support and DL the MSIEv.6 and
> reinstalled it. Next I went to WindowsUpdate to check for critical updates
> and installed all of which q823559 was one. I have left Windows Critical
> Update on and the next day a prompt for critical update. Upon checking I
> found the offer of q823559 again. After running the install again I check
> with initial scan and again the prompt shows up...This is in Control Panel
> as a windows security update. Is it possible that the scanner is wrong?
>

Jim

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Sep 27, 2008, 4:10:29 PM9/27/08
to
No, I have never had to reinstall win98se or IE.

The scan was the Welcome page scan. I do not see the "custom" scan. I do see
[Other Options] \View| Personalize| Support. Is this what you mean by
"custom", to Personalize Windows Update?

It is listed in the View Installation History several times, each time it
states the install was successful.

Initially the Update site did offer other updates (6) in all, of which
q823559 was one.

I have not tried the manual update since q823559 is already there.


"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message

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Jim

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Sep 27, 2008, 4:17:22 PM9/27/08
to
I just went to [Other Options] Personalize and ran a "custom" scan and
q823559 did not come up!

"Jim" <inv...@example.invalid> wrote in message

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PA Bear [MS MVP]

unread,
Sep 27, 2008, 4:47:54 PM9/27/08
to
1. If Q823559 is listed in Add/Remove Programs, Uninstall it & reboot.

2. Download this installer, saving it to your desktop for convenience (do
NOT Run it):
http://www.microsoft.com/downloads/details.aspx?FamilyID=71ec81dd-9e86-4956-94f5-b6e020348569

3. Physically disconnect the machine from the internet.

4. Disable your anti-virus application.

5. Double-click on the saved file to install Q823559.

6. Reboot twice.

7. Reconnect the machine to the internet and see if Windows Update offers
Q823559 again.

The above notwithstanding:

I'd strongly recommend uninstalling notoriously buggy and
no-longer-supported "Microsoft Windows Critical Update Notification" via
Add/Remove Programs. Support for Win98 ended over 2 years ago and no Win98
updates have been released since then and none will ever be released.
Should you have occasion to reinstall Win98 (after having first uninstalled
IE6) and need to get the machine fully patched again, simply
download/install IE6 SP1 manually and then go to Windows Update website.

Given that mysterious IE6 business to which you referred in an earlier reply
to this thread, I'd also strongly recommend Overinstalling IE6 SP1:

First, close *everything* via CTRL+ALT+DEL except Windows Explorer (includes
your AV program, Scheduled Tasks, Screensaver, and going offline). Start |
Run | (type in) IE6Setup.exe | [OK]. Select Minimal - Custom; Select all
the parts you use (e.g., Outlook Express) but none that you didn't
originally download, and overinstall. Should take about 2 minutes. Reboot
the computer.

Now, with AV and all other running processes still closed, check in at
Windows Update for additional updates and patches you may need.
--
~PA Bear

PA Bear [MS MVP]

unread,
Sep 27, 2008, 4:54:01 PM9/27/08
to
Then ignore most of my last reply.

PA Bear [MS MVP]

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Sep 27, 2008, 5:18:30 PM9/27/08
to
To clarify, do NOT ignore the below:

<snip>

Jim

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Oct 1, 2008, 12:09:33 PM10/1/08
to
Hi, I found this error in the winupdatelog;
2008-10-01 09:36:07 13:36:07 Error IUENGINE Library download
error. Will retry. (Error 0x801901F4)
I did a cleanboot and did use ccleaner so this log may have been erased. As
far as the critical autoupdates feature is concerned, it may be a "dead
alvin", but if I did not have it on I would have assumed all this was ok
when it really was not. So it did protect in that sense of a reinstall after
the accidental uninstall of IEv.6 and the return to previous version 5. This
occurs when the user is in the radio pick and in the [advanced] dialogue and
clicks ok instead of cancel causing the uninstall of IEv.6 to begin.
If I need to install manually with safe mode, there are about 15 DL choices
in that list. Do I need to DL each one?

"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
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Jim

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Oct 1, 2008, 12:50:25 PM10/1/08
to
I just tried again the update and this is the log of it with 1 error in the
log;

from https://v4.windowsupdate.microsoft.com/consumerdrivers/getmanifest.asp
2008-10-01 12:39:50 16:39:50 Success IUENGINE Querying software
update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2008-10-01 12:39:51 16:39:51 Success IUENGINE Asynchronous
Download started
2008-10-01 12:39:51 16:39:51 Success IUENGINE Download
destination root folder is: c:\WUTemp
2008-10-01 12:39:58 16:39:58 Success IUENGINE Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/823559USA8_0e714506b380e4be11ff07b31da9da9.EXE
2008-10-01 12:39:58 16:39:58 Success IUENGINE Local path
c:\WUTemp\com_microsoft.Q823559_98\823559USA8.EXE
2008-10-01 12:39:58 16:39:58 Error IUENGINE Library download


error. Will retry. (Error 0x801901F4)

2008-10-01 12:39:59 16:39:59 Success IUENGINE See iuhist.xml for
details: Download finished
2008-10-01 12:39:59 16:39:59 Success IUENGINE Asynchronous
Install started
2008-10-01 12:39:59 16:39:59 Success IUENGINE Asynchronous
Install completed startup
2008-10-01 12:39:59 16:39:59 Success IUENGINE Installing SOFTWARE
item from publisher com_microsoft
2008-10-01 12:39:59 16:39:59 Success IUENGINE Installer Command
Type: EXE
2008-10-01 12:40:01 16:40:01 Success IUENGINE See iuhist.xml for
details: Install finished

This is the same error that is triggering the Windows Critical Update to
prompt...?


PA Bear [MS MVP]

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Oct 1, 2008, 6:20:18 PM10/1/08
to
Thread history:
http://groups.google.com/group/microsoft.public.win98.internet.windows_update/browse_frm/thread/d5c99b0ae721f42f/455c688cdb10b216

0x801901F4 BG_E_HTTP_ERROR_500
The server encountered an unexpected condition that prevented it from
fulfilling the request.

Yes, both errors point to the same problem.

Have you tried overinstalling IE6 SP1 as I suggested in an earlier reply to
this thread?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)?

How is the machine connecting to the internet (i.e., dial-up; DSL; cable;
satellite)? Is a router involved? Is an internet (or web) accelerator
installed (typically included with low-priced dial-up ISPs)?

Jim

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Oct 2, 2008, 12:39:02 PM10/2/08
to
Does that error mean that the update did not successfully DL? OR does it
mean that this machines log of a successful DL is in error\corrupted? The
View Installation History states a successful DL and the Add\Remove software
in Control Panel shows a successful DL to this machine. AND

Windows Update.log : c:\WUTemp\com_microsoft.Q823559_98\823559USA8.EXE


2008-10-01 12:39:58 16:39:58 Error IUENGINE Library download
error. Will retry. (Error 0x801901F4)

No, I did not do an overinstall of IEv.6 SP1 as of this time. Since I did a
cleanboot install of IEv.6 over v.5 I do not see this a problem. Could this
be a result of a previous update blocking some logging of q823559? This
file: %windir%\kb823559.log is not found. ref.
http://support.microsoft.com/kb/910339
AV-Avast; AS-SpySweeper; FW-ZA
DSL

"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message

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PA Bear [MS MVP]

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Oct 2, 2008, 7:01:03 PM10/2/08
to
[Begin crosspost to Win98 General newsgroup]

Thread history:
http://groups.google.com/group/microsoft.public.win98.internet.windows_update/browse_frm/thread/d5c99b0ae721f42f/455c688cdb10b216

~~~~~~~~~~~~~~~~~~~~~~~~~

The 0x801901F4 error(s) means that the update(s) failed to download AND
install.

IIRC only older versions of Zone Alarm firewall will work properly in Win98,
Jim. If you're NOT running Zone Alarm v6.1.744.1, uninstall it now. [If
you're connecting to the DSL modem via a router, the router alone should
provide adequate protection for the Win98 box. Others here are sure to
disagree with me but so be it.]

Moving on...

[You will want to print or copy/paste the following instructions into
Notepad for offline reference.]

1. AFAIK, no currently supported version of SpySweeper's supported in Win98.
Assuming you've not purchased SpySweeper (or if you don't get if "free" from
your ISP or MSN), please (a) disable all SpySweeper Guards (protections)
then (b) uninstall it.

2. Very briefly & temporarily, disable ZA firewall (if still installed)
*and* all SpySweeper Guards (if still installed) *and* Avast *and*
physically disconnect the machine from the internet. Don't reconnect until
Step #4 below!

3a. Now overinstall IE6 SP1 per my previous reply to this thread:
http://groups.google.com/group/microsoft.public.win98.internet.windows_update/msg/c2441e1a72a2d39b

3b. After rebooting, repeat Step #2 above!!

4. Now reconnect to the internet and go to Windows Update and try again.
Follow all prompts.

NB: Don't do ANYTHING else online until Avast has been re-enabled and (if
you don't connect via a router) until ZA (v6.1.744.1 or earlier) has been
re-enabled!!
--
~PA Bear

Jim wrote:
> Does that error mean that the update did not successfully DL? OR does it
> mean that this machines log of a successful DL is in error\corrupted? The
> View Installation History states a successful DL and the Add\Remove
> software
> in Control Panel shows a successful DL to this machine. AND
>
> Windows Update.log : c:\WUTemp\com_microsoft.Q823559_98\823559USA8.EXE
> 2008-10-01 12:39:58 16:39:58 Error IUENGINE Library download
> error. Will retry. (Error 0x801901F4)
>
> No, I did not do an overinstall of IEv.6 SP1 as of this time. Since I did
> a
> cleanboot install of IEv.6 over v.5 I do not see this a problem. Could
> this
> be a result of a previous update blocking some logging of q823559? This
> file: %windir%\kb823559.log is not found. ref.
> http://support.microsoft.com/kb/910339
> AV-Avast; AS-SpySweeper; FW-ZA
> DSL
>

Jim

unread,
Oct 3, 2008, 5:03:21 PM10/3/08
to
OK, I tried this approach and on the ie6setup.exe the minimal and the prompt
at the end of the install secession states [radio button] all these
components are already installed do you want to exit and the other [radio]
asks if the you want to install all components. So I just chose next>next>on
out. Is that the correct way?
Then I went to win update and tried again and the log in %windir% looks ok.
Here is part of the logging and no apparent errors:

2008-10-03 14:55:09 18:55:09 Success IUCTL Starting
2008-10-03 14:55:10 18:55:10 Success IUCTL Downloaded
iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2008-10-03 14:55:10 18:55:10 Success IUCTL Checking to see if
new version of Windows Update software available
2008-10-03 14:55:10 18:55:10 Success IUCTL Current iuctl.dll
version: 5.3.3790.13
2008-10-03 14:55:10 18:55:10 Success IUCTL Current
iuengine.dll version: 5.3.3716.1
2008-10-03 14:55:11 18:55:11 Success IUENGINE Starting
2008-10-03 14:55:12 18:55:12 Success IUENGINE Determining machine
configuration
2008-10-03 14:55:12 18:55:12 Success IUENGINE Determining machine
configuration
2008-10-03 14:59:18 18:59:18 Success IUENGINE Querying software

2008-10-03 14:59:19 18:59:19 Success IUENGINE Querying software

2008-10-03 14:59:23 18:59:23 Success IUENGINE Querying software

2008-10-03 14:59:28 18:59:28 Success IUENGINE Querying software

2008-10-03 14:59:31 18:59:31 Success IUENGINE Determining machine
configuration
2008-10-03 14:59:31 18:59:31 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.com/consumerdrivers/getmanifest.asp
2008-10-03 15:00:23 19:00:23 Success IUENGINE Querying software

2008-10-03 15:00:24 19:00:24 Success IUENGINE Asynchronous
Download started
2008-10-03 15:00:24 19:00:24 Success IUENGINE Download


destination root folder is: c:\WUTemp

2008-10-03 15:00:29 19:00:29 Success IUENGINE Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/823559USA8_0e714506b380e4be11ff07b31da9da9.EXE
2008-10-03 15:00:29 19:00:29 Success IUENGINE Local path
c:\WUTemp\com_microsoft.Q823559_98\823559USA8.EXE
2008-10-03 15:00:29 19:00:29 Success IUENGINE See iuhist.xml for
details: Download finished
2008-10-03 15:00:29 19:00:29 Success IUENGINE Asynchronous
Install started
2008-10-03 15:00:29 19:00:29 Success IUENGINE Asynchronous
Install completed startup
2008-10-03 15:00:29 19:00:29 Success IUENGINE Installing SOFTWARE
item from publisher com_microsoft
2008-10-03 15:00:29 19:00:29 Success IUENGINE Installer Command
Type: EXE
2008-10-03 15:00:30 19:00:30 Success IUENGINE See iuhist.xml for
details: Install finished

OK, I turn on the FW-ZA and for the moment a v.9 active shield for McAfee. I
go back and check scan for the updates and here is the log at the next later
times with the errors back:

2008-10-03 15:50:14 19:50:14 Success IUENGINE Starting
2008-10-03 15:50:14 19:50:14 Success IUENGINE Determining machine
configuration
2008-10-03 15:50:14 19:50:14 Success IUENGINE Determining machine
configuration
2008-10-03 15:50:19 19:50:19 Success IUENGINE Querying software

2008-10-03 15:50:19 19:50:19 Success IUENGINE Querying software

2008-10-03 15:50:23 19:50:23 Success IUENGINE Querying software

2008-10-03 15:50:28 19:50:28 Success IUENGINE Querying software

2008-10-03 15:50:30 19:50:30 Success IUENGINE Determining machine
configuration
2008-10-03 15:50:30 19:50:30 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.com/consumerdrivers/getmanifest.asp
2008-10-03 15:50:54 19:50:54 Success IUENGINE Querying software

2008-10-03 15:50:55 19:50:55 Success IUENGINE Asynchronous
Download started
2008-10-03 15:50:55 19:50:55 Success IUENGINE Download


destination root folder is: c:\WUTemp

2008-10-03 15:51:00 19:51:00 Success IUENGINE Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/823559USA8_0e714506b380e4be11ff07b31da9da9.EXE
2008-10-03 15:51:00 19:51:00 Success IUENGINE Local path
c:\WUTemp\com_microsoft.Q823559_98\823559USA8.EXE
2008-10-03 15:51:00 19:51:00 Error IUENGINE Library download


error. Will retry. (Error 0x801901F4)

2008-10-03 15:51:01 19:51:01 Success IUENGINE See iuhist.xml for
details: Download finished
2008-10-03 15:51:01 19:51:01 Success IUENGINE Asynchronous
Install started
2008-10-03 15:51:01 19:51:01 Success IUENGINE Asynchronous
Install completed startup
2008-10-03 15:51:01 19:51:01 Success IUENGINE Installing SOFTWARE
item from publisher com_microsoft
2008-10-03 15:51:01 19:51:01 Success IUENGINE Installer Command
Type: EXE
2008-10-03 15:51:02 19:51:02 Error IUENGINE Library download


error. Will retry. (Error 0x801901F4)

2008-10-03 15:51:02 19:51:02 Success IUENGINE See iuhist.xml for
details: Install finished
2008-10-03 15:51:46 19:51:46 Success IUENGINE Querying software

2008-10-03 15:51:47 19:51:47 Success IUENGINE Querying software

2008-10-03 15:51:50 19:51:50 Success IUENGINE Querying software

2008-10-03 15:51:55 19:51:55 Success IUENGINE Querying software

2008-10-03 15:51:56 19:51:56 Success IUENGINE Determining machine
configuration
2008-10-03 15:51:57 19:51:57 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.com/consumerdrivers/getmanifest.asp
2008-10-03 15:52:07 19:52:07 Success IUENGINE Shutting down
2008-10-03 15:52:07 19:52:07 Success IUCTL Shutting down

The question still remains did this update install? Is there a way to check
this update?

"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message

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Jim

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Oct 3, 2008, 5:49:41 PM10/3/08
to
OK, next I tried the reinstall of ie6setup with [radio button] reinstall all
components (which is not a minimal) and went thru the whole approach again.
Here I had 3 critical updates to install with a reboot at the end. This is
the log of win update on this machine which appears to be successful.

2008-10-03 17:29:19 21:29:19 Success IUCTL Starting
2008-10-03 17:29:21 21:29:21 Success IUCTL Downloaded


iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4

2008-10-03 17:29:22 21:29:22 Success IUCTL Checking to see if


new version of Windows Update software available

2008-10-03 17:29:22 21:29:22 Success IUCTL Current iuctl.dll
version: 5.3.3790.13
2008-10-03 17:29:22 21:29:22 Success IUCTL Current
iuengine.dll version: 5.3.3716.1
2008-10-03 17:29:22 21:29:22 Success IUENGINE Starting
2008-10-03 17:29:23 21:29:23 Success IUENGINE Determining machine
configuration
2008-10-03 17:29:23 21:29:23 Success IUENGINE Determining machine
configuration
2008-10-03 17:30:23 21:30:23 Success IUENGINE Querying software

2008-10-03 17:30:24 21:30:24 Success IUENGINE Querying software

2008-10-03 17:30:27 21:30:27 Success IUENGINE Querying software

2008-10-03 17:30:32 21:30:32 Success IUENGINE Querying software

2008-10-03 17:30:34 21:30:34 Success IUENGINE Determining machine
configuration
2008-10-03 17:30:35 21:30:35 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.com/consumerdrivers/getmanifest.asp
2008-10-03 17:30:51 21:30:51 Success IUENGINE Querying software

2008-10-03 17:30:52 21:30:52 Success IUENGINE Asynchronous
Download started
2008-10-03 17:30:52 21:30:52 Success IUENGINE Download


destination root folder is: c:\WUTemp

2008-10-03 17:31:18 21:31:18 Success IUENGINE Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/IE6.0sp1-KB837009-x86-ENU_416d4903c2a4703fa0510aa71f51bef.exe
2008-10-03 17:31:18 21:31:18 Success IUENGINE Local path
c:\WUTemp\com_microsoft.Q837009_OE6_SP1_W98WinME_Only\IE6.0sp1-KB837009-x86-
ENU.exe
2008-10-03 17:31:23 21:31:23 Success IUENGINE Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/823559USA8_0e714506b380e4be11ff07b31da9da9.EXE
2008-10-03 17:31:23 21:31:23 Success IUENGINE Local path
c:\WUTemp\com_microsoft.Q823559_98\823559USA8.EXE
2008-10-03 17:31:35 21:31:35 Success IUENGINE Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/q313829_5EEDD33FA704078BE5873EFA6E8C3D62B82C2EFF.exe
2008-10-03 17:31:35 21:31:35 Success IUENGINE Local path
c:\WUTemp\com_microsoft.Q313829_W98_5285\q313829.exe
2008-10-03 17:31:36 21:31:36 Success IUENGINE See iuhist.xml for
details: Download finished
2008-10-03 17:31:36 21:31:36 Success IUENGINE Asynchronous
Install started
2008-10-03 17:31:36 21:31:36 Success IUENGINE Asynchronous
Install completed startup
2008-10-03 17:31:36 21:31:36 Success IUENGINE Installing SOFTWARE
item from publisher com_microsoft
2008-10-03 17:31:36 21:31:36 Success IUENGINE Installer Command
Type: EXE
2008-10-03 17:31:45 21:31:45 Success IUENGINE Installing SOFTWARE
item from publisher com_microsoft
2008-10-03 17:31:45 21:31:45 Success IUENGINE Installer Command
Type: EXE
2008-10-03 17:31:46 21:31:46 Success IUENGINE Installing SOFTWARE
item from publisher com_microsoft
2008-10-03 17:31:46 21:31:46 Success IUENGINE Installer Command
Type: EXE
2008-10-03 17:31:48 21:31:48 Success IUENGINE See iuhist.xml for
details: Install finished

I will check at Windows Update scan to see if this still triggers the
update.

"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message

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Jim

unread,
Oct 3, 2008, 6:08:12 PM10/3/08
to
Windows Update Welcome scan still triggers the update q823559 as not
installed. Here is the winupdatelog:

2008-10-03 17:50:42 21:50:42 Success IUCTL Starting
2008-10-03 17:50:43 21:50:43 Success IUCTL Downloaded


iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4

2008-10-03 17:50:43 21:50:43 Success IUCTL Checking to see if


new version of Windows Update software available

2008-10-03 17:50:43 21:50:43 Success IUCTL Current iuctl.dll
version: 5.3.3790.13
2008-10-03 17:50:43 21:50:43 Success IUCTL Current
iuengine.dll version: 5.3.3716.1
2008-10-03 17:50:44 21:50:44 Success IUENGINE Starting
2008-10-03 17:50:45 21:50:45 Success IUENGINE Determining machine
configuration
2008-10-03 17:50:45 21:50:45 Success IUENGINE Determining machine
configuration
2008-10-03 17:50:50 21:50:50 Success IUENGINE Querying software

2008-10-03 17:50:51 21:50:51 Success IUENGINE Querying software

2008-10-03 17:50:54 21:50:54 Success IUENGINE Querying software

2008-10-03 17:51:00 21:51:00 Success IUENGINE Querying software

2008-10-03 17:51:04 21:51:04 Success IUENGINE Determining machine
configuration
2008-10-03 17:51:05 21:51:05 Success IUENGINE Querying software

The "Personalized"\Custom scan does not trigger this critical update q823559
as needed. The log:

2008-10-03 18:01:07 22:01:07 Success IUENGINE Starting
2008-10-03 18:01:07 22:01:07 Success IUENGINE Determining machine
configuration
2008-10-03 18:01:07 22:01:07 Success IUENGINE Determining machine
configuration
2008-10-03 18:01:34 22:01:34 Success IUENGINE Querying software

2008-10-03 18:01:34 22:01:34 Success IUENGINE Querying software

2008-10-03 18:01:38 22:01:38 Success IUENGINE Querying software

2008-10-03 18:01:43 22:01:43 Success IUENGINE Querying software

2008-10-03 18:01:44 22:01:44 Success IUENGINE Determining machine
configuration
2008-10-03 18:01:45 22:01:45 Success IUENGINE Querying software

PA Bear [MS MVP]

unread,
Oct 3, 2008, 6:14:07 PM10/3/08
to
[Well, I'm certainly glad I hadn't sent my reply to your last post yet! As
it looks like you intend to make another post to this thread soon, I think
I'll reserve my comments for now...other than to confirm that KB313829,
KB837009, and KB823559 appear to have installed successfully this time
around.]

PA Bear [MS MVP]

unread,
Oct 3, 2008, 6:20:20 PM10/3/08
to
Are you finished for now or should I wait for more posts?

Neither of the 2 logs below have anything whatsoever to say about
Q823559/KB823559.

PCR

unread,
Oct 3, 2008, 6:56:34 PM10/3/08
to
Jim wrote:
| OK, next I tried the reinstall of ie6setup with [radio button]
| reinstall all components (which is not a minimal) and went thru the
| whole approach again. Here I had 3 critical updates to install with a
| reboot at the end. This is the log of win update on this machine
| which appears to be successful.
|
...snip...

| Download destination root folder is: c:\WUTemp 2008-10-03 17:31:18
| 21:31:18 Success IUENGINE Downloaded file
|
http://download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/IE6.0sp1-KB837009-x86-ENU_416d4903c2a4703fa0510aa71f51bef.exe
| 2008-10-03 17:31:18 21:31:18 Success IUENGINE Local path
|
c:\WUTemp\com_microsoft.Q837009_OE6_SP1_W98WinME_Only\IE6.0sp1-KB837009-
x86-
| ENU.exe 2008-10-03 17:31:23 21:31:23 Success IUENGINE
| Downloaded file

|
http://download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/823559USA8_0e714506b380e4be11ff07b31da9da9.EXE
| 2008-10-03 17:31:23 21:31:23 Success IUENGINE Local path
| c:\WUTemp\com_microsoft.Q823559_98\823559USA8.EXE 2008-10-03 17:31:35
| 21:31:35 Success IUENGINE Downloaded file

|
http://download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/q313829_5EEDD33FA704078BE5873EFA6E8C3D62B82C2EFF.exe
| 2008-10-03 17:31:35 21:31:35 Success IUENGINE Local path
| c:\WUTemp\com_microsoft.Q313829_W98_5285\q313829.exe 2008-10-03
| 17:31:36 21:31:36 Success IUENGINE See iuhist.xml for
| details: Download finished 2008-10-03 17:31:36 21:31:36 Success

...snip...


| I will check at Windows Update scan to see if this still triggers the
| update.

Yep, looks like you got 3 of them that time. I hope that solves it & you
will not be offered any of them (especially 823559) again. But, if so,
here are a few things to check...

(1) Try to uninstall it FIRST, at "Control Panel, Add/Remove Programs,
Install/Uninstall tab". It looks like this: "Windows 98 Q823559 Update".
Now, go to Windows Update, and see whether it will come in well-- & just
once.

(2) What are your versions of these files...?...
http://support.microsoft.com/?id=kb;en-us;823559
...Quote.. Win98 files...
Date Time Version Size File name
------------------------------------------------------------------------
27-Jun-2003 02:19 2003.1100.5426 311,864 Html32.cnv
27-Jun-2003 02:19 2003.1100.5426 116,288 Msconv97.dll
...End quote.....

START button, Find, F/F, "Html32.cnv, Msconv97.dll".
(No quotes, yes comma). R-Clk, & select Properties.

I suppose you DID get the update, if your files look like that.

What about this Registry key...?...

[HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed
Components\{2806b4d1-cadf-4568-99df-1c8836a6b4bc}]
@="Windows 98 Q823559 Update"
"IsInstalled"=dword:00000001
"Locale"="EN"
"Version"="4.10.0.2222"

To see it...
(a) "START button, Run, Regedit"
(b) Click plus signs, beginning at "HKEY_LOCAL_MACHINE",
& ending with....................... "Installed Components".
(c) Click "{2806b4d1-cadf-4568-99df-1c8836a6b4bc}" in the left pane.
(d) Look in the right pane. What do you see?

And this one, which puts it into the left pane at...
"START button, Run, MSInfo32, Software Environment, Software Updates,
W98.SE"...?...

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\Upda
tes\W98.SE\UPDQ823559]
@="Windows 98 Q823559 Update"
"C:\\PROGRA~1\\COMMON~1\\Micros~1\\TextConv\\html32.cnv"="2003.1100.5426
.0"
"C:\\PROGRA~1\\COMMON~1\\Micros~1\\TextConv\\msconv97.dll"="2003.1100.54
26.0"

Finally, there is this Registry key, which puts it in Add/Remove...

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\
Q823559]
@=""
"DisplayName"="Windows 98 Q823559 Update"
"UninstallString"="RunDll32 advpack.dll,LaunchINFSection
C:\\WINDOWS\\INF\\QFE\\W98.SE\\823559UN.INF"

--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
Should things get worse after this,
PCR
pcr...@netzero.net


PA Bear [MS MVP]

unread,
Oct 3, 2008, 7:27:49 PM10/3/08
to
Please do NOT uninstall Q823559, Jim!

PCR, please let's get Jim settled before asking him to do anything else.
Once I'm convinced that everything's OK, feel free to jump in. Thanks,
buddy.

PS: Please don't post inline replies: Poor Jim's confused enough and his
replies to your inline posts will make it worse for him.
--
~Robear

PCR wrote:
<snip>


> Yep, looks like you got 3 of them that time. I hope that solves it & you
> will not be offered any of them (especially 823559) again. But, if so,
> here are a few things to check...
>
> (1) Try to uninstall it FIRST, at "Control Panel, Add/Remove Programs,
> Install/Uninstall tab". It looks like this: "Windows 98 Q823559 Update".
> Now, go to Windows Update, and see whether it will come in well-- & just
> once.

<snip>

PA Bear [MS MVP]

unread,
Oct 3, 2008, 7:33:16 PM10/3/08
to
I'll assume that's it for now, Jim.

Everything looks just fine now but I have a few question & comments.

============================

PLEASE CONFIRM that you completed Step #1, #2, #3a and #3b in my previous
reply (02 October) before you did Step #4.

> OK, I turn on the FW-ZA and for the moment a v.9 active shield for McAfee.

What version of ZoneAlarm is installed? Does the Win98 machine connect via
a router or directly to the DSL modem?

Yesterday you'd told us that you were running Avast Anti-Virus, now you cite
McAfee VirusScan. What's up with that? Do you have both Avast and
VirusScan installed?

VirusScan 9 is a few years old (e.g., 3 or 4, I believe): Are you sure it's
VirusScan 9? If so, is your subscription current?
--
~PA Bear

PA Bear [MS MVP] wrote:

PCR

unread,
Oct 3, 2008, 8:32:37 PM10/3/08
to
PA Bear [MS MVP] wrote:
| Please do NOT uninstall Q823559, Jim!
|
| PCR, please let's get Jim settled before asking him to do anything
| else. Once I'm convinced that everything's OK, feel free to jump in.
| Thanks, buddy.
|
| PS: Please don't post inline replies: Poor Jim's confused enough and
| his replies to your inline posts will make it worse for him.

Well, I kind of recall it worked for someone to uninstall it first.
Those registry keys I mentioned could be useful too. But, fine-- you go
first!

| --
| ~Robear
|
| PCR wrote:
| <snip>
|> Yep, looks like you got 3 of them that time. I hope that solves it &
|> you will not be offered any of them (especially 823559) again. But,
|> if so, here are a few things to check...
|>
|> (1) Try to uninstall it FIRST, at "Control Panel, Add/Remove
|> Programs, Install/Uninstall tab". It looks like this: "Windows 98
|> Q823559 Update". Now, go to Windows Update, and see whether it will
|> come in well-- & just once.
| <snip>

--

Jim

unread,
Oct 3, 2008, 8:58:52 PM10/3/08
to
Yes, I did that exact sequence 1,2,3a,3b,4

ZA-6.0.667.000 version; connects via a single device router [NAPT] and
modem.

I just have McAfee shield on because it will come up quickly, whereas Avast
required another reboot.


Jim

unread,
Oct 3, 2008, 9:53:17 PM10/3/08
to
Yes, I found all these regedit values as you stated in the post. They are
all in there. I think it is solved...hopefully.


Jim

unread,
Oct 3, 2008, 9:54:15 PM10/3/08
to
I did not uninstall q823559.

"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message

news:%23uqTzBb...@TK2MSFTNGP05.phx.gbl...

PA Bear [MS MVP]

unread,
Oct 4, 2008, 2:53:30 PM10/4/08
to
Your replies are worthless to most of us if you don't quote the entire post
to which you're replying, Jim.

You cannot and should not have two (2) anti-virus installed and loading at
boot.

=> If your VirusScan subscription is not current:

1. Uninstall McAfee VirusScan (or whatever the McAfee application is) via
Add/Remove Programs;

2. Download & run this removal tool:
http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=1033; and...

3. Reboot.

=> If your VirusScan subscription is current:

1. Uninstall Avast; and...

2. Reboot.

With only one (1) anti-virus application installed now, if you encounter ANY
further Windows Update problems whatsoever, disable ZoneAlarm.

However, since (1) your Win98 machine is now fully patched and since (2) no
updates have been released for Win98 since June 2006 and since (3) no more
Win98 updates will ever be released as support for Win98 ended on 10 July
2006, you really don't have to worry about it anymore.

I now consider this case closed. If PCR or anyone else wants to "play" now,
be my guest...

=> But please do NOT crosspost any further replies to Windows Update
newsgroup. Thanks.
--
~PA Bear

<paste>


> I did not uninstall q823559.
>
>

PA Bear [MS MVP] wrote:
> I'll assume that's it for now, Jim.
>
> Everything looks just fine now but I have a few question & comments.
>
> ============================
>
> PLEASE CONFIRM that you completed Step #1, #2, #3a and #3b in my previous
> reply (02 October) before you did Step #4.
>
>> OK, I turn on the FW-ZA and for the moment a v.9 active shield for
>> McAfee.
>
> What version of ZoneAlarm is installed? Does the Win98 machine connect
> via
> a router or directly to the DSL modem?
>
> Yesterday you'd told us that you were running Avast Anti-Virus, now you
> cite
> McAfee VirusScan. What's up with that? Do you have both Avast and
> VirusScan installed?
>
> VirusScan 9 is a few years old (e.g., 3 or 4, I believe): Are you sure
> it's
> VirusScan 9? If so, is your subscription current?
>

Jim

unread,
Oct 4, 2008, 4:10:51 PM10/4/08
to
That program, critical update, is still stating that the update is not
installed. I think you [PCR] may have exposed why this is happening. The
regedit key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\Updates\W
98.SE\UPDQ823559

This should be in Win98 updates not Win98 SE updates. The Citical Update
program most likely reads the msinfo32 log first. It does not see this in
Win98 updates and ignores it in Win98 SE updates. Understand?

"PCR" <pcr...@netzero.net> wrote in message
news:%239NfMta...@TK2MSFTNGP02.phx.gbl...

PCR

unread,
Oct 5, 2008, 1:23:45 PM10/5/08
to
Jim wrote:
| That program, critical update, is still stating that the update is not
| installed.

I see elsewhere you said you have all the registry keys I posted, which
must include the one that displays the file versions. What about those
file versions as they appear in the files themselves in Explorer
properties...?...

27-Jun-2003 02:19 2003.1100.5426 311,864 Html32.cnv
27-Jun-2003 02:19 2003.1100.5426 116,288 Msconv97.dll

If those match in the files themselves, for sure you got the update, &
all we really want is for Windows Update to stop offering it. And are
the files both located in...?...

C:\Program Files\Common Files\Microsoft Shared\TEXTCONV

You may also have a copy of each in C:\Windows\Options\Cabs (or
equivalent) as I do. But they should be nowhere else-- are they? If so,
what versions?

| I think you [PCR] may have exposed why this is happening.
| The regedit key:
|
|
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\Updat
es\W
| 98.SE\UPDQ823559
|
| This should be in Win98 updates not Win98 SE updates. The Citical
| Update program most likely reads the msinfo32 log first. It does not
| see this in Win98 updates and ignores it in Win98 SE updates.
| Understand?

That can't be the problem because Q823559 isn't constantly offered to
me. They've never been offered more than once to me. What do you see for
those files in...?...

"START button, Run, QFECheck, W98.SE, UPDQ823559"

Is it showing the correct versions? Too bad the fact you have that
"IsInstalled" key set right isn't the end of this! But Terhune once said
there's no telling what Windows Update is looking for in these matters!

Jim

unread,
Oct 5, 2008, 2:58:52 PM10/5/08
to
Yes, I think I see the problem there. The QFEcheck states Invalid. It is
seeing version difference. Should be,

27-Jun-2003 02:19 2003.1100.5426 311,864 Html32.cnv
27-Jun-2003 02:19 2003.1100.5426 116,288 Msconv97.dll
QFE seeing version
2000.11.9.0 for both files.

"PCR" <pcr...@netzero.net> wrote in message

news:ughlh8wJ...@TK2MSFTNGP03.phx.gbl...

PA Bear [MS MVP]

unread,
Oct 5, 2008, 3:40:22 PM10/5/08
to
NB: Please delete the crosspost to Windows Update newsgroup in further
replies to this thread. Thank you.

PCR wrote:
> Jim wrote:
>> That program, critical update, is still stating that the update is not
>> installed.
>
> I see elsewhere you said you have all the registry keys I posted, which
> must include the one that displays the file versions. What about those
> file versions as they appear in the files themselves in Explorer
> properties...?...

<snip>

PCR

unread,
Oct 5, 2008, 3:50:15 PM10/5/08
to
Jim wrote:
| Yes, I think I see the problem there. The QFEcheck states Invalid. It
| is seeing version difference. Should be,
| 27-Jun-2003 02:19 2003.1100.5426 311,864 Html32.cnv
| 27-Jun-2003 02:19 2003.1100.5426 116,288 Msconv97.dll
| QFE seeing version
| 2000.11.9.0 for both files.

Interesting. How could everything look so good in your Windows Update
log & in your registry-- & YET you have older files!?! But that sounds
like it could be the problem all right. I'm still trying to think,
but...

(1) What folder are Html32.cnv & Msconv97.dll in?
Normally, they'd be in...


C:\Program Files\Common Files\Microsoft Shared\TEXTCONV

(2) Are they located anywhere else too;
if so, what versions are they?

(3) Do you have 823559UN.INF, & where is it?
Should be in C:\WINDOWS\INF\QFE\W98.SE.
Here is mine, just for comparitive purposes...

; 823559UN.INF
; This is the Setup information file to uninstall the Windows 98 Q823559
Update:

[version]
AdvancedINF = 2.5, %AdvPackWarn%
signature=$CHICAGO$

[DefaultInstall]
CustomDestination = app_chk
DelFiles=WinUPD.delFiles,WinUPD.delINF,WinUpd.delOptions
delreg=WinUPD.delreg
RenFiles=WinUPD.renFiles
DelDirs=WinUPD.deldir

[DestinationDirs]
WinUPD.delFiles = 49500,%sharedtools%
WinUPD.renFiles = 49500,%sharedtools%
WinUPD.delINF = 17,QFE\%SPKey%
WinUpd.delOptions = 10,options\cabs

;check for install location
[app_chk]
49500 = conv_loc_chk,5

[conv_loc_chk]
HKLM,"%conv_loc%",CommonFilesDir,,"1"
"","","","This update is not designed for your version of Windows.
Press OK to exit.",""

[WinUPD.delFiles]
html32.cnv
msconv97.dll

[WinUPD.renFiles]
html32.cnv,html32.qfe
msconv97.dll,msconv97.qfe

[WinUPD.delINF]
823559UN.INF

[WinUpd.delOptions]
html32.cnv
msconv97.dll

[WinUPD.deldir]
%17%\QFE\%SPKey%

[WinUPD.delreg]
HKLM,"Software\Microsoft\Active Setup\Installed Components\%GUID%"
HKLM,%UpdateKey%\%SPKey%\%LocaleID%%UpdID%\
HKLM,"Software\Microsoft\Windows\CurrentVersion\Uninstall\%UpdID%"

[Strings]
;Non-localizable
LANG = "EN"
LocaleID = "UPD"
Guid= "{2806b4d1-cadf-4568-99df-1c8836a6b4bc}"
version = "4.10.0.2222"
UpdID = "Q823559"
UpdateKey= "Software\Microsoft\Windows\CurrentVersion\Setup\Updates"
SPKey= "W98.SE"
conv_loc = "Software\Microsoft\Windows\CurrentVersion"
sharedtools= "Micros~1\TextConv"

;Localizable strings
UpdName="Windows 98 Q823559 Patch"
AdvPackWarn="You need a newer version of advpack.dll."
SrcDiskName="Q823559 Patch"

PCR

unread,
Oct 5, 2008, 3:57:00 PM10/5/08
to
PA Bear [MS MVP] wrote:
| NB: Please delete the crosspost to Windows Update newsgroup in further
| replies to this thread. Thank you.

Why? There's got to be a chance I actually will find the solution! And
aren't you due for another hibernation? :-).

| PCR wrote:
|> Jim wrote:
|>> That program, critical update, is still stating that the update is
|>> not installed.
|>
|> I see elsewhere you said you have all the registry keys I posted,
|> which must include the one that displays the file versions. What
|> about those file versions as they appear in the files themselves in
|> Explorer properties...?...
| <snip>

--

PA Bear [MS MVP]

unread,
Oct 5, 2008, 4:40:32 PM10/5/08
to
PCR wrote:
> PA Bear [MS MVP] wrote:
>> NB: Please delete the crosspost to Windows Update newsgroup in further
>> replies to this thread. Thank you.
>
> Why? There's got to be a chance I actually will find the solution! And
> aren't you due for another hibernation? :-).

Jim's machine is now fully patched. He has no more updates to install.
There's no solution to a problem that doesn't exist.

PCR

unread,
Oct 5, 2008, 5:03:03 PM10/5/08
to

I understood your point & might have eventually agreed. HOWEVER, it
turned out his file versions were wrong in QFECheck for 823559, despite
his Windows Update.log was reporting that update to be a success. Now,
all seems to be well, though, that he uninstalled the update FIRST in
Add/Remove before taking it one final time. He said...!...

"Ok, I just went to Add\Remove and removed q823559 and then went to
windowsupdate and reinstalled and worked as far as QFEcheck and FF check
and windowsupdate Welcome scan [all worked] this time. I think what was
wrong is that this was in the Add\Remove during the reinstall of ie6 and
just stayed that way on the continuious attempt to reinstall the
update."

Message has been deleted

Jim

unread,
Oct 10, 2008, 11:38:38 AM10/10/08
to
Are you suggesting another type of FW, or no FW at all?

<hugo...@wheels.com> wrote in message
news:b9ste4lv9hf8r9sd4...@4ax.com...


> On Thu, 2 Oct 2008 19:01:03 -0400, "PA Bear [MS MVP]"
> <PABe...@gmail.com> wrote:
>
> >IIRC only older versions of Zone Alarm firewall will work properly in
Win98,
> >Jim. If you're NOT running Zone Alarm v6.1.744.1, uninstall it now. [If
>

> Install it if you want your computer to nag you to death. I installed
> that miserable piece of shit Zone Alarm some years ago. If I had to
> live with that shitware for any length of time, I would give up
> computers and take up cleaning hog manure (and enjoy it more).
>
> Worse yet, getting rid of Zone Alarm is a nightmare. Fortunately I
> had a recent backup and I just restored the backup of Win98.
>
> You have been warned !
> Proceed as you wish.


J. P. Gilliver (John)

unread,
Oct 12, 2008, 1:09:01 PM10/12/08
to
In message <b9ste4lv9hf8r9sd4...@4ax.com>,
hugo...@wheels.com writes

>On Thu, 2 Oct 2008 19:01:03 -0400, "PA Bear [MS MVP]"
><PABe...@gmail.com> wrote:
>
>>IIRC only older versions of Zone Alarm firewall will work properly in Win98,
>>Jim. If you're NOT running Zone Alarm v6.1.744.1, uninstall it now. [If
>
>Install it if you want your computer to nag you to death. I installed
>that miserable piece of shit Zone Alarm some years ago. If I had to

Surely, any firewall will nag you to death until you've taught it all of
the applications you use, and not thereafter?
[]
(Using an old Kerio here - plus whatever hardware my router provides.)
--
J. P. Gilliver. UMRA: 1960/<1985 MB++G.5AL(+++)IS-P--Ch+(p)Ar+T[?]H+Sh0!:`)DNAf
** http://www.soft255.demon.co.uk/G6JPG-PC/JPGminPC.htm for thoughts on PCs. **

When you are in it up to your ears, keep your mouth shut.

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