Hi Bruce Hagen - No Inbox downloads
Ben Stevenson
In the past few weeks I have had problems of very slow downloads of
my messages in Inbox. Today they have stopped completely. Have done the
anti-virus (free Avast) and anti-spyware (free Ad-aware and others)
checks but to still no avail.
I do get the notification "An unknown error has occurred"
occassionally. Presently, today's messages at Inbox remain not downloaded.
How can I
resolve the problem?
p.s - Tried to send msg thru OE newsgroup but unable to send due to
the problem. Now sending thru Google Groups.
TIA
Hi Bruce
Thanks for your prompt response. I have managed to download my messages in
OE by leaving the OE open for about 3 hours and the messages got downloaded
but oh so slowly. That is obviously not a solution.
To follow your advise to first save the messages in the 3 folders to 3 newly
created folders, I'd like some more advise. To save the messages one by one
would take quite long indeed, considering my Inbox has close to 2K messages.
Could I save all of them at one go somehow? And then do the same with the
other two folders.
I am replying from OE so I can do it the usual way which is most comfortable
for me, and also to save those that I value for future reference, rather
than having to go to two different places to work it out.
I your reply I would appreciate if you could include your reply of yesterday
so that I can have it all in OE again, to make life easier.
Thanks
Bruce Hagen
http://groups.google.com/group/microsoft.public.outlookexpress.general/browse_thread/thread/449b140b7415cccb?hl=en&q=author:casiopie963%40hotmail.com
Are you speaking of Outlook Express folders, or Hotmail folders?
If Hotmail, someone else will have to help you. If Outlook Express folders,
do the following:
Move any messages you want to save out of Deleted Items, Sent Items and the
Inbox to folders that you create and then close OE and delete the dbx files
for those three folders.
Note that you do not have to move messages one at a time. Highlight one
message and then Ctrl+A will highlight them all. Now you can Right Click and
Move To Folder, (or just drag them), and they will all go at once.
If you want to move a portion of the messages to one new folder, and then
another portion to another folder, etc., click on the first message to
highlight. Scroll down to the last of the section of messages you want to
move and hold down the Shift key and click the left mouse button. Now that
/section/ is highlighted. Move it.
Now, continue with the cleanup.
Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.
In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.
With OE closed, find the Deleted Items.dbx, Sent Items.dbx and Inbox .dbx
files and delete them. New files will be created automatically when you open
OE.
Compact all folders as described below.
To help prevent this in the future:
Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.
After you are done, follow up by compacting your folders manually while
working *offline* and do it often.
Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.
Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3
In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2 or SP3}.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
"Ben Stevenson" <casio...@hotmail.com> wrote in message
news:eFqisWVn...@TK2MSFTNGP05.phx.gbl...
Ben Stevenson
to this newsgroup for convenience.
I am speaking of OE folders, but I don't know if there is a problem. In the
left pane I have the Hotmail below the OE folders and below it are the
folders Inbox/Sent/items/Deleted items/. All the msgs I receive or send or
delete are in these folders automatically. I also have the same folders
under "Local Folders at the top of the pane but there is hardly anything in
there. Is this OK or do I need to make changes?
I had moved all my Inbox and Sent items to the new created folders. This
took quite some time especially for the 2K items in Inbox especially since
it periodically stopped because "An unknown error has occurred" and I had to
stop, restart and start over again. Why do I get this error?
After deleting the 3 folders and opening IE again, my Inbox and Sent items
folders are empty. Perhaps its because I had moved all their contents to the
new created folders. What shall I do now? Shall I move them back to the OE
folders?
"Bruce Hagen" <Nos...@mymail.invalid> wrote in message
news:eo2VsqVn...@TK2MSFTNGP05.phx.gbl...
Michael Santovec
folders that mirror the mail server. What you do on the server gets
propagated to the OE folders and what you do in OE gets propagated to
the server when you connect to the server.
So if you move messages or delete them, those changes will get
propagated.
The LOCAL FOLDERS in OE are used for POP3 accounts and any user created
folders that you desire.
If you Move a message from a Hotmail folder in OE to a local folder,
then when you connect to Hotmail, OE will delete the message from the
Hotmail folder on the server. And if you then access Hotmail via the
web interface, you won't see that message there anymore.
--
Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
"Ben Stevenson" <casio...@hotmail.com> wrote in message
news:#Kqpj4in...@TK2MSFTNGP02.phx.gbl...
Bruce Hagen
Outlook Express
Local Folders
Inbox
Outbox
Sent Items
Delete Items
Drafts
/These/ are your OE folders. Your Hotmail folders will be below them. From
what you describe, you are speaking of the Hotmail folders and not the OE
folders. Can you confirm this please.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
"Ben Stevenson" <casio...@hotmail.com> wrote in message
news:%23Kqpj4i...@TK2MSFTNGP02.phx.gbl...
Ben Stevenson
created folders. And then below that is:
Hotmail
Inbox
Sent Items
Deleted Items
Bulk Mail
All my messages come into the Hotmail Inbox and I don't know why is that.
All my Sent Items are also under Hotmail. Deleted items, some are under
Local Folders and some under the Hotmail and I also don't know why is that.
By the way I am still unable to download messages into my Inbox (under
Hotmail). It was emptied as I said yesterday, and about 30 messages came in
today, and they remain undownloaded. If you think I've got it sep up wrong
pls tell me how to correct it.
Thanks
"Bruce Hagen" <Nos...@mymail.invalid> wrote in message
news:Oz1uDwpn...@TK2MSFTNGP03.phx.gbl...
Bruce Hagen
folders you are having a problem with, I remind you of the first two
sentences on my original reply.
<QP>
Are you speaking of Outlook Express folders, or Hotmail folders? If Hotmail,
someone else will have to help you.
</QP>
Sorry, but I Know very little about Hotmail.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
"Ben Stevenson" <casio...@hotmail.com> wrote in message
news:OACa%23oxnJ...@TK2MSFTNGP04.phx.gbl...
![PA Bear [MS MVP]'s profile photo](http://lh3.googleusercontent.com/a-/ALV-UjXsf05hH-R8XChS3fXPPzfoO8FYYxAKhT86KfPnIELr3QJ9tQ=s40-c)
PA Bear [MS MVP]
other accounts running in OE, they're probably POP3 accounts.
What you see in your Hotmail-specific folders "mirror" what's on the server
and what you see at www.hotmail.com. If you delete a message from, e.g.,
your Hotmail-specific Inbox folder, it will be deleted from the server and
the inbox on the webmail page.
Incoming mail from your POP3 accounts come into the default Inbox local
folder (at the top of the Folders pane). Unlike the Hotmail account,
messages in any other folders on an account's corresponding webmail page do
not download into OE. Furthermore, if you've not enabled "Leave messages on
the server" option for the POP3 account, incoming messages are deleted from
the inbox on the webmail page after they download into OE.
Outgoing emails from all accounts and outgoing news posts all use the
default Outbox local folder. Copies of sent Hotmail messages are then found
in the Hotmail-specific Sent Items folder while all other copies go to the
default Sent Items local folder.
Need more confusion? You can now access your Hotmail account via POP3 for
free. I'll tell you more later, if you're interested.
PS: See "disable email scanning" below.
General OE Caveats:
- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.
- Empty Deleted Items folder daily.
- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm
- Do not cancel Automatic Compacting, should it occur, and do not attempt to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.
- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages) and provides no additional protection:
Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Ben Stevenson
comprehend what you advise, I would appreciate your advise on what I should
do to get out of my present predicament.
Thanks
"Michael Santovec" <michael_...@prodigy.net> wrote in message
news:uM6P%23spnJ...@TK2MSFTNGP06.phx.gbl...
Ben Stevenson
since I am opening OE, everything in it has to be OE.
I still need your advise. Why the Hotmail is in OE I don't know. I think I
should arrange to get my messages coming in into the Inbox of OE and not
Hotmail in OE. Would that be correct? How should I do it without messing
anything up?
Thanks
"Bruce Hagen" <Nos...@mymail.invalid> wrote in message
news:eooehXzn...@TK2MSFTNGP02.phx.gbl...
Ben Stevenson
for the past number of years, I have never gone to the web based Hotmail to
do my messages since, they all appear in OE, and that is more convenient.
Obviously my messages should come into the Inbox at OE, but that has never
been the case. So what should I do about that?
Also my messages are not been downloaded these days. I have to leave the
computer on for about 4 hours in OE for them to be oh so slowly downloaded.
How can I resolve that?
Thanks
"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
news:%23yngk8z...@TK2MSFTNGP05.phx.gbl...
Michael Santovec
When you moved the messages from the Hotmail folders in OE to the Local
Folders in OE that deleted on the messages on the Hotmail which is why
you don't see the messages any more when using IE to logon onto the
Hotmail web site.
Moving lots of messages into or out of Hotmail folders is prone to
communications errors which why you kept getting error messages.
You could move the messages back to the Hotmail folders in OE. That's
your choice. If you want to be able to see the messages using the web
interface or from another PC, then that's what you should do.
--
Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
"Ben Stevenson" <casio...@hotmail.com> wrote in message
news:#4c4wnKo...@TK2MSFTNGP05.phx.gbl...
PA Bear [MS MVP]
1. Open OE Tools | Accounts | Mail: Select (highlight) the Hotmail account
then press the REMOVE button.
2. Close OE & reboot.
3. Open OE, then open Tools | Accounts: click on the ADD ... MAIL buttons.
4. Now configure your Hotmail account in as a POP3 account per these
instructions:
How to add your e-mail account to Microsoft Outlook Express
http://windowslivehelp.com/solutions/settings/archive/2009/02/18/how-to-add-your-e-mail-account-to-microsoft-outlook-express.aspx
You may find the info here helpful, too:
http://liveunplugged.spaces.live.com/Blog/cns!F92775FC46A390CA!422.entry
IMPORTANT!! When you access a Hotmail account via POP3:
1. You will not have any of the separate Hotmail-specific folders you had
previously (i.e., the Hotmail-specific Inbox, Sent Items, Deleted Items, and
Bulk Mail folders).
2. Only new (incoming) messages will download and they'll download into the
default Inbox folder (i.e., along with new messages from any other POP3
accounts you may have running in OE).
3. Unless you enable the "Leave messages on the server" option, the new
messages you download into OE will be deleted from the mailserver. This
means that the messages will NOT be available when you use another computer.
You'll find this option (and a few others) in Tools | Accounts | Mail |
[Hotmail account] | Properties | Advanced | Delivery (section).
--
~PA Bear
Ben Stevenson wrote:
> My email ID is Hotmail. I do not have any other. Since I have been using
> OE
> for the past number of years, I have never gone to the web based Hotmail
> to
> do my messages since, they all appear in OE, and that is more convenient.
>
> Obviously my messages should come into the Inbox at OE, but that has never
> been the case. So what should I do about that?
>
> Also my messages are not been downloaded these days. I have to leave the
> computer on for about 4 hours in OE for them to be oh so slowly
> downloaded.
> How can I resolve that?
> Thanks
>
PA Bear [MS MVP]
Michael Santovec wrote:
> I was saying that OE did what you told it to.
>
> When you moved the messages from the Hotmail folders in OE to the Local
> Folders in OE that deleted on the messages on the Hotmail which is why
> you don't see the messages any more when using IE to logon onto the
> Hotmail web site.
>
> Moving lots of messages into or out of Hotmail folders is prone to
> communications errors which why you kept getting error messages.
>
> You could move the messages back to the Hotmail folders in OE. That's
> your choice. If you want to be able to see the messages using the web
> interface or from another PC, then that's what you should do.
>
>
Michael Santovec
As I interpreted his problem, in OE he moved the messages out of the
HTTP folders to local folders and then seemed surprised to find that
they were no longer on the Hotmail web site.
--
Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
news:e$MernOoJ...@TK2MSFTNGP05.phx.gbl...
PA Bear [MS MVP]
local folder move a Hotmail message to (Hotmail) Deleted Items folder, and
after that happens you cannot move it from there.
Michael Santovec wrote:
> I don't think he is either.
>
> As I interpreted his problem, in OE he moved the messages out of the
> HTTP folders to local folders and then seemed surprised to find that
> they were no longer on the Hotmail web site.
>
>
Ben Stevenson
I have gone thru all that you have recommended. Quite a bit to do. I started
thinking and I have a question. Is there any advantage for me to switch the
Hotmail folders to OE folders? Considering that I have not had much trouble
for a number of years, except now. Or is there any disadvantage if I leave
it as it is in Hotmail folders.
Thanks
"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
news:ue5XqnOo...@TK2MSFTNGP05.phx.gbl...
PA Bear [MS MVP]
(i.e., via WebDAV, with separate Hotmail-specific folders), leave things as
they are: The First Law of Computing is "If it ain't broke, don't fix it."
If you're still having problems accessing the account (including in a new OE
identity), switching to POP3 access may be your only choice if you want to
be able to access any new messages (only) in OE.
That being said, I suspect WebDAV access may be discontinued in the (very
near) future. If and when that happens, the only way anyone will be able to
access a Hotmail account in OE will be via POP3.
Historical timeline:
The end of WebDAV access for free Hotmail accounts was first announced in
Apr-08:
http://emailsupport.spaces.live.com/Blog/cns!5D6F5A79A79B6708!5359.entry
A month later, they decided to delay it:
http://emailsupport.spaces.live.com/Blog/cns!5D6F5A79A79B6708!5745.entry
In Sept-08, we saw a hint that POP3 access soon would be available for
everyone:
http://mailcall.spaces.live.com/Blog/cns!CC9301187A51FE33!44348.entry
Free POP3 access in 2009 was confirmed in Dec-08:
http://windowslivehelp.com/community/p/3877/13651.aspx#13651
Free POP3 access for many was announced on 13 Jan-09, then finally for
everyone on 13 Mar-09:
http://windowslivehelp.com/solutions/settings/archive/2009/01/13/pop3-availability-in-windows-live-hotmail.aspx
--
~PA Bear
Ben Stevenson wrote:
> Sorry for the delay. Fell sick for a couple of days.
> I have gone thru all that you have recommended. Quite a bit to do. I
> started
> thinking and I have a question. Is there any advantage for me to switch
> the
> Hotmail folders to OE folders? Considering that I have not had much
> trouble
> for a number of years, except now. Or is there any disadvantage if I leave
> it as it is in Hotmail folders.
>
Ben Stevenson
time being.
Which takes me back to my original problem in that my msgs are quite
difficult to download. It takes around 3 hours. How can I resolve the
problem?
Thanks
"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
news:u0WW8mlp...@TK2MSFTNGP05.phx.gbl...
PA Bear [MS MVP]
as a "beta service" for which there has never been any support whatsoever.
NB: If you've got more than one (1) Hotmail account running in OE, tell me
now!
1. As illogical as it may sound or appear, first I'd like you to make sure
that IE is optimized for Hotmail:
Optimize IE for Windows Live Hotmail
http://emailsupport.spaces.live.com/Blog/cns!5D6F5A79A79B6708!6203.entry
2. Now confirm that you're not having ANY problems whatsoever accessing the
account via the web-page: www.hotmail.com. If you are, STOP HERE.
================================
If it's still taking "around 3 hours" for your Hotmail folders to
synchronize in OE:
3. Open IE Tools | Internet Options | Privacy | (click on) Sites: In the box
you see, type...
and ALLOW cookies.
4. Open OE Tools | Accounts | Mail (tab) | select (highlight) the Hotmail
account then press the EXPORT button; Save the exported IAF to your desktop
for convenience.
5. Create a new identity via OE File | Identities | Add new identity.
6. With OE open to the new identity, open Tools | Accounts | Mail (tab) |
press the IMPORT button and point the wizard to the IAF file on your
desktop. This will automatically configure the Hotmail account in the new
identity.
7. With OE still open to the new identity, click on Tools | Accounts | Mail
| [Hotmail account] | Properties: Make sure the "Include this account..."
option is checked (enabled), then OK your way out.
8. With OE still open to the new identity, use the keyboard combination
CTRL+M to sync with the Hotmail server.
Do you see the same, slow behavior in the new identity or not?
--
~PA Bear
Ben Stevenson wrote:
> Thanks for your advise. Guess I'll leave my msgs in Hotmail Folders for
> the
> time being.
>
> Which takes me back to my original problem in that my msgs are quite
> difficult to download. It takes around 3 hours. How can I resolve the
> problem?
>
<SNIP>
Entire thread history in archive:
http://groups.google.com/group/microsoft.public.outlookexpress.general/browse_frm/thread/cb42ec169ac92edb/1f91dedd66727c36
Ben Stevenson
bear with me for the time being. A little OK today. My answers as below:
"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
news:%23Dq80v0...@TK2MSFTNGP06.phx.gbl...
> DISCLAIMER: Access to free Hotmail accounts in OE has always been provided
> as a "beta service" for which there has never been any support whatsoever.
>
> NB: If you've got more than one (1) Hotmail account running in OE, tell me
> now!
I have only one hotmail account.
> 1. As illogical as it may sound or appear, first I'd like you to make sure
> that IE is optimized for Hotmail:
>
> Optimize IE for Windows Live Hotmail
> http://emailsupport.spaces.live.com/Blog/cns!5D6F5A79A79B6708!6203.entry
Did most of it but for item 9 : "Click the "Restricted sites" icon, click
"Sites," select a listed site (if there are any), and then click "Remove."
Repeat this step until all the sites are removed from the list. Click "OK"
when you are finished. "
There were tens of thousands of sites there, and I was only allowed to
remove one at a time. There should be a button to "Remove All" or something.
Tried other ways to remove all but couldn't. Managed to remove maybe a
thousand till the letter "F". I am already sick and I could have died. Gave
up removing any further to another day.
Did all the other items OK.
> 2. Now confirm that you're not having ANY problems whatsoever accessing
> the account via the web-page: www.hotmail.com. If you are, STOP HERE.
I had no problems accessing my account and Inbox.
> ================================
>
> If it's still taking "around 3 hours" for your Hotmail folders to
> synchronize in OE:
>
> 3. Open IE Tools | Internet Options | Privacy | (click on) Sites: In the
> box you see, type...
>
> live.com
>
> and ALLOW cookies.
Done.
> 4. Open OE Tools | Accounts | Mail (tab) | select (highlight) the Hotmail
> account then press the EXPORT button; Save the exported IAF to your
> desktop for convenience.
>
> 5. Create a new identity via OE File | Identities | Add new identity.
I am not sure about this new identity thing. What will happen to my
old/actual identity - Ben Stevenson?
Will I then have two identities?
What should my new identity name be? Something close to Ben Stevenson or any
name I like?
Will I then have two Inboxes? I am confused. pls enlighten.
PA Bear [MS MVP]
issue for now. (I assume you use Spybot and/or SpywareBlaster.)
> I am not sure about this new identity thing. What will happen to my
> old/actual identity - Ben Stevenson?
Nothing will happen to it whatsoever. Creating a new identity does NOT
delete/remove any other identities.
> Will I then have two identities?
Yes, but your orginal "Ben Stevenson" identity will remain the default for
now.
> What should my new identity name be? Something close to Ben Stevenson or
> any
> name I like?
Anything you want as long as it's NOT "Main Identity" or has the word "main"
in it. How about naming it simply "Ben2"?
Why I asked you to do this: If the Hotmail account works in the new
identity, this would suggest that the original identity is damaged, but
let's not cross that bridge until and unless we come to it.
Ben, look at this illustration:
http://articles.techrepublic.com.com/i/tr/cms/contentPics/t01220030403shu01_C.gif
Does your Folders pane (left-hand side of OE) look like that, with separate,
Hotmail-specific folders?
Ben Stevenson wrote:
> Sorry for the delay. Am still unwell. Unable to walk despite medication.
> Pls
> bear with me for the time being. A little OK today. My answers as below:
>
Ben Stevenson
do the new identity when I get a little better, but looked at just one item
today as below:
"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
news:eVbkE18s...@TK2MSFTNGP05.phx.gbl...
> You can ignore the "tens of thousands of sites" in Restricted Sites zone
> issue for now. (I assume you use Spybot and/or SpywareBlaster.)
>
>> I am not sure about this new identity thing. What will happen to my
>> old/actual identity - Ben Stevenson?
>
> Nothing will happen to it whatsoever. Creating a new identity does NOT
> delete/remove any other identities.
>
>> Will I then have two identities?
>
> Yes, but your orginal "Ben Stevenson" identity will remain the default for
> now.
>
>> What should my new identity name be? Something close to Ben Stevenson or
>> any
>> name I like?
>
> Anything you want as long as it's NOT "Main Identity" or has the word
> "main" in it. How about naming it simply "Ben2"?
>
> Why I asked you to do this: If the Hotmail account works in the new
> identity, this would suggest that the original identity is damaged, but
> let's not cross that bridge until and unless we come to it.
>
> Ben, look at this illustration:
> http://articles.techrepublic.com.com/i/tr/cms/contentPics/t01220030403shu01_C.gif
>
> Does your Folders pane (left-hand side of OE) look like that, with
> separate, Hotmail-specific folders?
Yes exactly. With some of my own created folders at the upper OE part. The
lower "Hotmail" is exactly as mine, and all my msgs come into the Inbox of
the Hotmail.
PA Bear [MS MVP]
Your last reply means you had been accessing the Hotmail account via WebDAV
[Don't concern yourself over what WebDAV means] while you were a Qwest
customer.
Since you're now a Comcast customer and the Hotmail account is no longer
associated with Qwest, you may not be able to access the account via WebDAV
in any identity. We'll know for sure once you've completed all eight (8)
steps in my post on 17 Mar-09:
http://groups.google.com/group/microsoft.public.outlookexpress.general/msg/0faae43bf71182fe
[If it's any comfort to you, no one will be able to access a free Hotmail
account in OE the way you had been accessing it a few months from now.]
Until we've got your Hotmail account running in OE again, you can always
access it via www.hotmail.com.
Ben Stevenson wrote:
> I must thank you for your patience. Hope it doesn't slow you down too.
> Will
> do the new identity when I get a little better, but looked at just one
> item
> today as below:
>
> "PA Bear [MS MVP]" wrote:
>> You can ignore the "tens of thousands of sites" in Restricted Sites zone
>> issue for now. (I assume you use Spybot and/or SpywareBlaster.)
>>
>>> I am not sure about this new identity thing. What will happen to my
>>> old/actual identity - Ben Stevenson?
>>
>> Nothing will happen to it whatsoever. Creating a new identity does NOT
>> delete/remove any other identities.
>>
>>> Will I then have two identities?
>>
>> Yes, but your original "Ben Stevenson" identity will remain the default
Gabriela Maties
I am very worried, because after I compacted all folders I note that email from Inbox a big number of them from may 2011 until today was disappeared.
Before that I was done all your instruction for Sent Items.dbx
, because Sent Items has become corrupt, instruction from Bruce Hagen 2008.
I didn't cancel or do nothing regarding Inbox items.
There is a solutions for my problem? I used Outlook Express 6
Thank you for any help. Gabi
>>> Yes it is a continuation of the problem. I had stated that I am transferring
>>> to this newsgroup for convenience.
>>>
>>> I am speaking of OE folders, but I don't know if there is a problem. In the
>>> left pane I have the Hotmail below the OE folders and below it are the
>>> folders Inbox/Sent/items/Deleted items/. All the msgs I receive or send or
>>> delete are in these folders automatically. I also have the same folders
>>> under "Local Folders at the top of the pane but there is hardly anything in
>>> there. Is this OK or do I need to make changes?
>>>
>>> I had moved all my Inbox and Sent items to the new created folders. This
>>> took quite some time especially for the 2K items in Inbox especially since
>>> it periodically stopped because "An unknown error has occurred" and I had to
>>> stop, restart and start over again. Why do I get this error?
>>>
>>> After deleting the 3 folders and opening IE again, my Inbox and Sent items
>>> folders are empty. Perhaps its because I had moved all their contents to the
>>> new created folders. What shall I do now? Shall I move them back to the OE
>>> folders?
>>>
>>> "Bruce Hagen" <Nos...@mymail.invalid> wrote in message
>>> news:eo2VsqVn...@TK2MSFTNGP05.phx.gbl...
>>>> With HTTP (Hotmail) and IMAP mail accounts each account has a set of
>>>> folders that mirror the mail server. What you do on the server gets
>>>> propagated to the OE folders and what you do in OE gets propagated to
>>>> the server when you connect to the server.
>>>>
>>>> So if you move messages or delete them, those changes will get
>>>> propagated.
>>>>
>>>> The LOCAL FOLDERS in OE are used for POP3 accounts and any user created
>>>> folders that you desire.
>>>>
>>>> If you Move a message from a Hotmail folder in OE to a local folder,
>>>> then when you connect to Hotmail, OE will delete the message from the
>>>> Hotmail folder on the server. And if you then access Hotmail via the
>>>> web interface, you won't see that message there anymore.
>>>>
>>>> --
>>>>
>>>> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>>>>
>>>>
>>>>
>>>>> On Friday, March 06, 2009 3:42 PM Bruce Hagen wrote:
>>>>> In the left pane:
>>>>>
>>>>> Outlook Express
>>>>> Local Folders
>>>>> Inbox
>>>>> Outbox
>>>>> Sent Items
>>>>> Delete Items
>>>>> Drafts
>>>>>
>>>>> /These/ are your OE folders. Your Hotmail folders will be below them. From
>>>>> what you describe, you are speaking of the Hotmail folders and not the OE
>>>>> folders. Can you confirm this please.
>>>>>
>>>>> Bruce Hagen
>>>>> MS-MVP Outlook Express
>>>>> Imperial Beach, CA
>>>>>
>>>>>
>>>>> "Ben Stevenson" <casio...@hotmail.com> wrote in message
>>>>>> On Saturday, March 07, 2009 1:34 AM Ben Stevenson wrote:
>>>>>> Yes. You are right. Continuing below the 5 OE folders are my 10 or so
>>>>>> created folders. And then below that is:
>>>>>>
>>>>>> Hotmail
>>>>>> Inbox
>>>>>> Sent Items
>>>>>> Deleted Items
>>>>>> Bulk Mail
>>>>>>
>>>>>> All my messages come into the Hotmail Inbox and I don't know why is that.
>>>>>> All my Sent Items are also under Hotmail. Deleted items, some are under
>>>>>> Local Folders and some under the Hotmail and I also don't know why is that.
>>>>>>
>>>>>> By the way I am still unable to download messages into my Inbox (under
>>>>>> Hotmail). It was emptied as I said yesterday, and about 30 messages came in
>>>>>> today, and they remain undownloaded. If you think I've got it sep up wrong
>>>>>> pls tell me how to correct it.
>>>>>> Thanks
>>>>>>
>>>>>> "Bruce Hagen" <Nos...@mymail.invalid> wrote in message
>>>>>> news:Oz1uDwpn...@TK2MSFTNGP03.phx.gbl...
>>>>>>> Now that you have figured out that it is the Hotmail folders and not the OE
>>>>>>> folders you are having a problem with, I remind you of the first two
>>>>>>> sentences on my original reply.
>>>>>>>
>>>>>>> <QP>
>>>>>>> someone else will have to help you.
>>>>>>>
>>>>>>> Sorry, but I Know very little about Hotmail.
>>>>>>>
>>>>>>> Bruce Hagen
>>>>>>> MS-MVP Outlook Express
>>>>>>> Imperial Beach, CA
>>>>>>>
>>>>>>>
>>>>>>> "Ben Stevenson" <casio...@hotmail.com> wrote in message
>>>>>>>> On Saturday, March 07, 2009 11:05 AM PA Bear [MS MVP] wrote:
>>>>>>>> Your Hotmail account is running as a WebDAV/HTML account in OE. If you have
>>>>>>>> other accounts running in OE, they're probably POP3 accounts.
>>>>>>>>
>>>>>>>> What you see in your Hotmail-specific folders "mirror" what's on the server
>>>>>>>> and what you see at www.hotmail.com. If you delete a message from, e.g.,
>>>>>>>>
>>>>>>>> Incoming mail from your POP3 accounts come into the default Inbox local
>>>>>>>> folder (at the top of the Folders pane). Unlike the Hotmail account,
>>>>>>>> messages in any other folders on an account's corresponding webmail page do
>>>>>>>>> Thanks for your response. While I am not that good at computers to fully
>>>>>>>>> comprehend what you advise, I would appreciate your advise on what I should
>>>>>>>>> do to get out of my present predicament.
>>>>>>>>> Thanks
>>>>>>>>>> It was due to my insuffient knowledge about these things. I had assumed that
>>>>>>>>>> since I am opening OE, everything in it has to be OE.
>>>>>>>>>>
>>>>>>>>>> I still need your advise. Why the Hotmail is in OE I don't know. I think I
>>>>>>>>>> should arrange to get my messages coming in into the Inbox of OE and not
>>>>>>>>>> Hotmail in OE. Would that be correct? How should I do it without messing
>>>>>>>>>> anything up?
>>>>>>>>>>
>>>>>>>>>> "Bruce Hagen" <Nos...@mymail.invalid> wrote in message
>>>>>>>>>>> On Monday, March 09, 2009 7:39 AM Ben Stevenson wrote:
>>>>>>>>>>> My email ID is Hotmail. I do not have any other. Since I have been using OE
>>>>>>>>>>> for the past number of years, I have never gone to the web based Hotmail to
>>>>>>>>>>> do my messages since, they all appear in OE, and that is more convenient.
>>>>>>>>>>>
>>>>>>>>>>> Obviously my messages should come into the Inbox at OE, but that has never
>>>>>>>>>>> been the case. So what should I do about that?
>>>>>>>>>>>
>>>>>>>>>>> Also my messages are not been downloaded these days. I have to leave the
>>>>>>>>>>> How can I resolve that?
>>>>>>>>>>> Thanks
>>>>>>>>>>> news:%23yngk8z...@TK2MSFTNGP05.phx.gbl...
>>>>>>>>>>>> On Monday, March 09, 2009 2:48 PM Michael Santovec wrote:
>>>>>>>>>>>> I was saying that OE did what you told it to.
>>>>>>>>>>>>
>>>>>>>>>>>> When you moved the messages from the Hotmail folders in OE to the Local
>>>>>>>>>>>> Folders in OE that deleted on the messages on the Hotmail which is why
>>>>>>>>>>>> you don't see the messages any more when using IE to logon onto the
>>>>>>>>>>>> Hotmail web site.
>>>>>>>>>>>>
>>>>>>>>>>>> Moving lots of messages into or out of Hotmail folders is prone to
>>>>>>>>>>>> communications errors which why you kept getting error messages.
>>>>>>>>>>>>
>>>>>>>>>>>> You could move the messages back to the Hotmail folders in OE. That's
>>>>>>>>>>>> your choice. If you want to be able to see the messages using the web
>>>>>>>>>>>> interface or from another PC, then that's what you should do.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>> On Monday, March 09, 2009 2:54 PM PA Bear [MS MVP] wrote:
>>>>>>>>>>>>> [Bruce is AWOL and asked me to step in here, Ben.]
>>>>>>>>>>>>>
>>>>>>>>>>>>> 1. Open OE Tools | Accounts | Mail: Select (highlight) the Hotmail account
>>>>>>>>>>>>> then press the REMOVE button.
>>>>>>>>>>>>>
>>>>>>>>>>>>> 2. Close OE & reboot.
>>>>>>>>>>>>>
>>>>>>>>>>>>> 3. Open OE, then open Tools | Accounts: click on the ADD ... MAIL buttons.
>>>>>>>>>>>>>
>>>>>>>>>>>>> 4. Now configure your Hotmail account in as a POP3 account per these
>>>>>>>>>>>>> instructions:
>>>>>>>>>>>>>
>>>>>>>>>>>>> How to add your e-mail account to Microsoft Outlook Express
>>>>>>>>>>>>> http://windowslivehelp.com/solutions/settings/archive/2009/02/18/how-to-add-your-e-mail-account-to-microsoft-outlook-express.aspx
>>>>>>>>>>>>>
>>>>>>>>>>>>> You may find the info here helpful, too:
>>>>>>>>>>>>> http://liveunplugged.spaces.live.com/Blog/cns!F92775FC46A390CA!422.entry
>>>>>>>>>>>>>
>>>>>>>>>>>>> IMPORTANT!! When you access a Hotmail account via POP3:
>>>>>>>>>>>>>
>>>>>>>>>>>>> 1. You will not have any of the separate Hotmail-specific folders you had
>>>>>>>>>>>>> previously (i.e., the Hotmail-specific Inbox, Sent Items, Deleted Items, and
>>>>>>>>>>>>> Bulk Mail folders).
>>>>>>>>>>>>>
>>>>>>>>>>>>> 2. Only new (incoming) messages will download and they'll download into the
>>>>>>>>>>>>> default Inbox folder (i.e., along with new messages from any other POP3
>>>>>>>>>>>>> accounts you may have running in OE).
>>>>>>>>>>>>>
>>>>>>>>>>>>> 3. Unless you enable the "Leave messages on the server" option, the new
>>>>>>>>>>>>> messages you download into OE will be deleted from the mailserver. This
>>>>>>>>>>>>> means that the messages will NOT be available when you use another computer.
>>>>>>>>>>>>>
>>>>>>>>>>>>> You'll find this option (and a few others) in Tools | Accounts | Mail |
>>>>>>>>>>>>> [Hotmail account] | Properties | Advanced | Delivery (section).
>>>>>>>>>>>>> ~PA Bear
>>>>>>>>>>>>>
>>>>>>>>>>>>> Ben Stevenson wrote:
>>>>>>>>>>>>>> [I do not think he is accessing the account via POP3 yet, Michael.]
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Michael Santovec wrote:
>>>>>>>>>>>>>>> On Tuesday, March 10, 2009 11:45 PM Michael Santovec wrote:
>>>>>>>>>>>>>>> I don't think he is either.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> As I interpreted his problem, in OE he moved the messages out of the
>>>>>>>>>>>>>>> HTTP folders to local folders and then seemed surprised to find that
>>>>>>>>>>>>>>> they were no longer on the Hotmail web site.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Wednesday, March 11, 2009 2:11 AM PA Bear [MS MVP] wrote:
>>>>>>>>>>>>>>>> That's certainly a possibility, yes. I've even seen a right-click/Copy To a
>>>>>>>>>>>>>>>> local folder move a Hotmail message to (Hotmail) Deleted Items folder, and
>>>>>>>>>>>>>>>> after that happens you cannot move it from there.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Michael Santovec wrote:
>>>>>>>>>>>>>>>>> Sorry for the delay. Fell sick for a couple of days.
>>>>>>>>>>>>>>>>> I have gone thru all that you have recommended. Quite a bit to do. I started
>>>>>>>>>>>>>>>>> thinking and I have a question. Is there any advantage for me to switch the
>>>>>>>>>>>>>>>>> Hotmail folders to OE folders? Considering that I have not had much trouble
>>>>>>>>>>>>>>>>> for a number of years, except now. Or is there any disadvantage if I leave
>>>>>>>>>>>>>>>>> it as it is in Hotmail folders.
>>>>>>>>>>>>>>>>> news:ue5XqnOo...@TK2MSFTNGP05.phx.gbl...
>>>>>>>>>>>>>>>>>>> Thanks for your advise. Guess I'll leave my msgs in Hotmail Folders for the
>>>>>>>>>>>>>>>>>>> time being.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Which takes me back to my original problem in that my msgs are quite
>>>>>>>>>>>>>>>>>>> problem?
>>>>>>>>>>>>>>>>>>> Thanks
>>>>>>>>>>>>>>>>>>> news:u0WW8mlp...@TK2MSFTNGP05.phx.gbl...
>>>>>>>>>>>>>>>>>>>> On Tuesday, March 17, 2009 6:00 PM PA Bear [MS MVP] wrote:
>>>>>>>>>>>>>>>>>>>> DISCLAIMER: Access to free Hotmail accounts in OE has always been provided
>>>>>>>>>>>>>>>>>>>> as a "beta service" for which there has never been any support whatsoever.
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> NB: If you've got more than one (1) Hotmail account running in OE, tell me
>>>>>>>>>>>>>>>>>>>> now!
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> that IE is optimized for Hotmail:
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Optimize IE for Windows Live Hotmail
>>>>>>>>>>>>>>>>>>>> http://emailsupport.spaces.live.com/Blog/cns!5D6F5A79A79B6708!6203.entry
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> account via the web-page: www.hotmail.com. If you are, STOP HERE.
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> If it's still taking "around 3 hours" for your Hotmail folders to
>>>>>>>>>>>>>>>>>>>> synchronize in OE:
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> 3. Open IE Tools | Internet Options | Privacy | (click on) Sites: In the box
>>>>>>>>>>>>>>>>>>>> you see, type...
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> live.com
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> and ALLOW cookies.
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> account then press the EXPORT button; Save the exported IAF to your desktop
>>>>>>>>>>>>>>>>>>>> for convenience.
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> 5. Create a new identity via OE File | Identities | Add new identity.
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> press the IMPORT button and point the wizard to the IAF file on your
>>>>>>>>>>>>>>>>>>>> desktop. This will automatically configure the Hotmail account in the new
>>>>>>>>>>>>>>>>>>>> identity.
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> 7. With OE still open to the new identity, click on Tools | Accounts | Mail
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> 8. With OE still open to the new identity, use the keyboard combination
>>>>>>>>>>>>>>>>>>>> CTRL+M to sync with the Hotmail server.
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Do you see the same, slow behavior in the new identity or not?
>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>> ~PA Bear
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Ben Stevenson wrote:
>>>>>>>>>>>>>>>>>>>> <SNIP>
>>>>>>>>>>>>>>>>>>>> Entire thread history in archive:
>>>>>>>>>>>>>>>>>>>> http://groups.google.com/group/microsoft.public.outlookexpress.general/browse_frm/thread/cb42ec169ac92edb/1f91dedd66727c36
>>>>>>>>>>>>>>>>>>>>> Sorry for the delay. Am still unwell. Unable to walk despite medication. Pls
>>>>>>>>>>>>>>>>>>>>> bear with me for the time being. A little OK today. My answers as below:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> I have only one hotmail account.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> "Sites," select a listed site (if there are any), and then click "Remove."
>>>>>>>>>>>>>>>>>>>>> Repeat this step until all the sites are removed from the list. Click "OK"
>>>>>>>>>>>>>>>>>>>>> when you are finished. "
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> There were tens of thousands of sites there, and I was only allowed to
>>>>>>>>>>>>>>>>>>>>> remove one at a time. There should be a button to "Remove All" or something.
>>>>>>>>>>>>>>>>>>>>> Tried other ways to remove all but couldn't. Managed to remove maybe a
>>>>>>>>>>>>>>>>>>>>> thousand till the letter "F". I am already sick and I could have died. Gave
>>>>>>>>>>>>>>>>>>>>> up removing any further to another day.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Did all the other items OK.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> I am not sure about this new identity thing. What will happen to my
>>>>>>>>>>>>>>>>>>>>> old/actual identity - Ben Stevenson?
>>>>>>>>>>>>>>>>>>>>> Will I then have two identities?
>>>>>>>>>>>>>>>>>>>>> What should my new identity name be? Something close to Ben Stevenson or any
>>>>>>>>>>>>>>>>>>>>> name I like?
>>>>>>>>>>>>>>>>>>>>> Will I then have two Inboxes? I am confused. pls enlighten.
>>>>>>>>>>>>>>>>>>>>>> You can ignore the "tens of thousands of sites" in Restricted Sites zone
>>>>>>>>>>>>>>>>>>>>>> issue for now. (I assume you use Spybot and/or SpywareBlaster.)
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> delete/remove any other identities.
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> now.
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> in it. How about naming it simply "Ben2"?
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Why I asked you to do this: If the Hotmail account works in the new
>>>>>>>>>>>>>>>>>>>>>> identity, this would suggest that the original identity is damaged, but
>>>>>>>>>>>>>>>>>>>>>> let's not cross that bridge until and unless we come to it.
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Ben, look at this illustration:
>>>>>>>>>>>>>>>>>>>>>> http://articles.techrepublic.com.com/i/tr/cms/contentPics/t01220030403shu01_C.gif
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Does your Folders pane (left-hand side of OE) look like that, with separate,
>>>>>>>>>>>>>>>>>>>>>> Hotmail-specific folders?
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> On Friday, April 03, 2009 8:11 AM Ben Stevenson wrote:
>>>>>>>>>>>>>>>>>>>>>>> I must thank you for your patience. Hope it doesn't slow you down too. Will
>>>>>>>>>>>>>>>>>>>>>>> today as below:
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> news:eVbkE18s...@TK2MSFTNGP05.phx.gbl...
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> lower "Hotmail" is exactly as mine, and all my msgs come into the Inbox of
>>>>>>>>>>>>>>>>>>>>>>> the Hotmail.
Bruce Hagen
"Gabriela Maties" <gabi....@hotmail.com> wrote in message
news:201191491...@terrranews.com...
>
> I am very worried, because after I compacted all folders I note that
> email from Inbox a big number of them from may 2011 until today was
> disappeared.
>
> Before that I was done all your instruction for Sent Items.dbx
> , because Sent Items has become corrupt, instruction from Bruce Hagen
> 2008.
>
> I didn't cancel or do nothing regarding Inbox items.
> There is a solutions for my problem? I used Outlook Express 6
>
> Thank you for any help. Gabi
>
The two most common reasons for what you describe is disruption of the
compacting process, (never touch anything until it's finished), or bloated
folders. More on that below.
Why does OE insist on compacting folders when I close it?:
http://www.insideoe.com/faqs/why.htm#compact
Why Mail Disappears:
http://www.insideoe.com/problems/bugs.htm#mailgone
Recovery methods:
If you are running XP/SP2, or SP3, and are fully patched, then you should
have a backup of your dbx files in the Recycle Bin, (or possibly the
message store), copied as bak files.
To restore a bak folder to the message store folder, first find the
location of the Message Store.
Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.
files in Explorer, you must enable Show Hidden Files and Folders under
Start | Control Panel | Folder Options | View.
Close OE and then in Windows Explorer, click on the dbx file for the
missing, or empty, folder and drag it to the Desktop. It can be deleted
later once you have successfully restored the bak file. Minimize the
Message Store.
Open OE and, if the folder is missing, create a folder with the *exact*
same name as the bak file you want to restore but without the .bak. Eg: If
the file is Saved.bak, the new folder should be named Saved. Open the new
folder and then close OE. If the folder is there, but just empty, continue
on to the next step.
First, check if there is a bak file already in the message store. If there
is, and you removed the dbx file, go ahead and rename it to dbx.
If it isn't already in the message store, open the Recycle bin and right
click on the bak file for the folder in question and click Restore. Open
the message store back up and change the file extension from .bak to .dbx.
Close the message store and open OE. The messages should now be back in
the folder.
If the messages are successfully restored, you can go ahead and delete the
old dbx file that you moved to the Desktop.
If you do not have bak copies of your dbx files in the Recycle Bin, then:
DBXpress run in Extract From Disk Mode is the best chance to recover
messages:
http://www.oehelp.com/DBXpress/Default.aspx
And see:
http://www.oehelp.com/OETips.aspx#4
A general warning to help avoid this in the future:
Do not archive mail in default OE folders. They will eventually become
Turn off e-mail scanning in your anti-virus program. It is a redundant
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for lose of messages. Your
more, see:
http://www.oehelp.com/OETips.aspx#3
Outlook Express Quick Backup (OEQB Freeware)
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Oct. 1, 2004 ~ Sept. 30, 2010
Imperial Beach, CA